Reviews

Sort By: Date Most Helpful Rating 31-40 of 64 Reviews
Anne PJ S   –  
Belgium BE
Visited: November 2022 Reviewed: Jan 2, 2023

Email Anne PJ S

Well organized excursion and close follow-up on bookings
5/5

Mid-November 2022 I participated to the mountain gorilla excursion, organized by Makario Safaris.
Up to the date of the trekking, the tour operator was closely following up on all arrangements (questions from our travel group, practicalities, etc.).
On the day of the trekking, the tour operator came to our hotel to ensure that everybody was en route to the right destination and with the right group. Our driver was very kind and also our guide on site was very nice and taught us everything we wanted to know about the gorillas (same for the trackers, who ensured our safety and following the instructions when approaching the gorilla family).

Meeting Pablo's family was a once-in-a-lifetime experience, which I would recommend anybody travelling to Rwanda!
At first, I was frozen to the ground when seeing them for the first time, but the guide and the trackers ensured that we all felt safe and got more comfortable overtime. They did a great job and the gorillas were amazing too! :)

Louison   –  
France FR
Visited: November 2022 Reviewed: Dec 21, 2022

Email Louison  |  20-35 years of age  |  Experience level: first safari

Good experience, well organized
5/5

We paid 340$ for a 1-day safari.

The organizer was very kind and answered every question we had before arriving. The departure was on time. The car/truck was very good and comfortable.

We had some issues with the mandatory covid test which is useless since we were all already in the car for 2 hours and we do not approach the animals. We almost missed the boat ride because the waiting line was too long, maybe it was bad luck, but we made it so it's ok.

Other than that, the driver was excellent, and most importantly he spotted every detail and guessed right on every direction to see all the animals we wanted.
Crocodiles, hippos, birds, warthog, zebras, lions, elephants, buffalos, giraffes are the animals we spotted, not far from us! It was amazing.

It was a great experience and I do recommend it.

Mariane   –  
Denmark DK
Visited: November 2022 Reviewed: Dec 20, 2022

Email Mariane  |  50-65 years of age  |  Experience level: 2-5 safaris

Very professionel and friendly. I felt in good hands all the way.
5/5

I booked the one day gorilla visit. It was an amazing experience. Makario Safaris was very efficient from day one. Answered all our many questions, arranged a perfect schedule, comfortable transport and very kind and professionel driver and guide.
I would use Makario Safaris again.

Westholm-Schroder, Christina   –  
Bermuda BM
Visited: November 2022 Reviewed: Nov 30, 2022

Email Westholm-Schroder, Christina  |  50-65 years of age  |  Experience level: 2-5 safaris

Great experience--impeccable service and organization of itinerary
5/5

We had a great time; great experience and issues resolved quickly and efficiently. Thank you much, Mwaka and Eric!

Dan Riordan   –  
United States US
Visited: November 2022 Reviewed: Nov 30, 2022

Email Dan Riordan  |  50-65 years of age  |  Experience level: 2-5 safaris

Professional and friendly
5/5

Amazing experience. The tour operator was a pleasure to deal with and very responsive to our needs. I would highly recommend them.

Edith   –  
United States US
Visited: November 2022 Reviewed: Nov 17, 2022

Email Edith  |  50-65 years of age  |  Experience level: 2-5 safaris

Makario put together a wonderful city tour and amazing day visit to the Volcanoes National Park!
5/5

Makario was very flexible and provided great communications before and during our stay. The drivers and other staff were always very professional, knowledgeable and friendly.

Kyle Lewis   –  
United States US
Visited: November 2022 Reviewed: Nov 14, 2022

Email Kyle Lewis  |  35-50 years of age  |  Experience level: first safari

Hamidi & Pierre were both attentive, friendly, professional, and cordial during both our tours.
5/5

I was fortunate to go on TWO tours with Makario while in Kigali for a conference. The city tour takes you to multiple different vibrant locations within the capital, while the Gorillas tour is a bucket list excursion that I would suggest for anyone. While the latter was expensive, a majority of the fee goes to the park itself to maintain security and lifestyle for the gorilla families.

The experiences were amazing, and I really want to thank Hamadi and Pierre for an incredible job. They were both informative, cordial, professional, safe, and wonderful people. I cannot recommend them highly enough.

Thank you for sharing your wonderful staff and country with us. When I refer people to experiences in Kigali, it will be synonymous with "Makario". We have been very happy to work with you and those other guests we've spoken with at the conference all agree.

Pamela Bruce Lockhart   –  
United Kingdom UK
Visited: November 2022 Reviewed: Nov 12, 2022

Email Pamela Bruce Lockhart  |  65+ years of age  |  Experience level: first safari

Efficient, reliable and friendly service.
5/5

I am used to travelling alone but I am now in my late seventies and the one thing I do not want in my travel is hassle and for things to go wrong. I found Makario Safaris very efficient and trustworthy. I liked the staff I came into contact with and if the opportunity arises again, I would certainly choose to use this company. Rwanda is a much misunderstood country and I am pleased to be able to try and change people's perceptions of it.

Arianna   –  
United States US
Visited: October 2022 Reviewed: Oct 30, 2022

Email Arianna  |  20-35 years of age  |  Experience level: first safari

Vincent was positive, professional, knowledgeable and delightful.
5/5

We had a great experience with Makario Safari, and I would highly recommend. From the start, they were timely and helpful in their email responses. Vincent was our guide, and he was excellent. He was affable and knowledgeable. We didn’t use it, but we were surprised that the vehicle had wifi! It was also well stocked with water, and the food was great. I was excited for the birdwatching on the boat ride, but we saw a lot of amazing large animals, too! And of course throughout the drive as well. This was a high quality tour, and a highlight of my two weeks in Rwanda.

Tina Patel   –  
Kenya KE
Visited: August 2022 Reviewed: Oct 19, 2022

Email Tina Patel

Very personal service
5/5

A wonderful point to point experience with an amazing driver/guide
Lunch was a bit basic but it was delicious
Thank you

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 57
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0
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