Reviews

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Gabi and Gerhard   –  
Austria AT
Visited: November 2022 Reviewed: Nov 28, 2022

Email Gabi and Gerhard  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Gabi and Gerhard and not that of SafariBookings.
The offer for the tour didn't fit with the real tour.
3/5

We, my husband and I , booked a 3 day lasting Safari tour including a sight seeing tour in Kigali and entering the park and check in at the Lodge in the Akagera National Park on the first day.
On the second day we made a Safari tour in the Akagera National Park.
BUT on the third day a Safari experienced person of our group ordered an additional guide in advance who was specialized on birds. We weren't asked nor informed of this special bird tour on the third day of our Safari tour. The tour partially was very detailed discussing about the shape of the wings or colour of the bird legs.
We think being not informed of this special bird tour in advance is not a client friendly policy. We even still don't know if we had and how much we had to pay for the additional guide / additional programme we didn't order.

Btw Jimmy, our main guide did a great job.

Natalie   –  
Bermuda BM
Visited: July 2023 Reviewed: Jul 15, 2023

Email Natalie  |  50-65 years of age  |  Experience level: 2-5 safaris

Godfrey worked very hard to show us as much as possible in Akagera within a very tight time frame.
5/5

I had exceptional service from the start which includes Mwaka Utanje who was very responsive and patient with a slow international wire transfer payment. Godfrey picked us up punctually at KCC at 5 am (he was there early) and was a great timekeeper the whole day, but did not have much of a chance to share his knowledge of the animals with us. We had stops for breakfast and lunch. Breakfast was delicious even if slightly slower than expected because we all wanted to enjoy a Rwandan coffee! Safari in Akagera was exceptional. We saw far more than I expected, but it felt a little rushed. We were covering so much territory in one day it was only when the pride of lions surrounded us (!) that we took time to sit and watch the animals for a good long time. Lake Ihema boat safari with Innocent was also very memorable. Car was in good condition and Godfrey drove very well on unexpectedly congested roads back into Kigali. I recommend Makario Safaris!

KCT   –  
United States US
Visited: July 2023 Reviewed: Jul 31, 2023

Email KCT  |  50-65 years of age  |  Experience level: 2-5 safaris

Reliable, professional and responsive.
5/5

Mwaka Utanje promptly responded to my initial query, and quickly provided very a clear and detailed plan for my Gorilla Trek. Everything was very well organized and worked out exactly as planned. I also appreciated Mwaka's input and answers to my many questions through the planning stages of my trip, including accommodating special requests. The drivers/guides were also really excellent. Both Moses and Hamadi were punctual, very professional, knowledgeable and extremely helpful. Altogether, good value, utterly dependable, professional and well organized to the last detail. I will call on Makario Safaris and Mwaka Utanje in particular again.

Sarah Bekessy   –  
Australia AU
Visited: July 2023 Reviewed: Aug 12, 2023

Email Sarah Bekessy  |  35-50 years of age  |  Experience level: 2-5 safaris

unforgettable day
5/5

Such a professional and thoughtful business - even though my booking was so last minute. John was the most fantastic driver and had an incredible knack finding rare and unique animals. And he is a fun and engaging conversationalist! I really recommend a trip to Akagera... it was breathtaking and incredible
thank you!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 57
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0
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