Average User Rating

Rating Breakdown
  • 5 star 57
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 64 Reviews
Sarah Bekessy   –  
Australia AU
Visited: July 2023 Reviewed: Aug 12, 2023

Email Sarah Bekessy  |  35-50 years of age  |  Experience level: 2-5 safaris

unforgettable day

Such a professional and thoughtful business - even though my booking was so last minute. John was the most fantastic driver and had an incredible knack finding rare and unique animals. And he is a fun and engaging conversationalist! I really recommend a trip to Akagera... it was breathtaking and incredible
thank you!

KCT   –  
United States US
Visited: July 2023 Reviewed: Jul 31, 2023

Email KCT  |  50-65 years of age  |  Experience level: 2-5 safaris

Reliable, professional and responsive.

Mwaka Utanje promptly responded to my initial query, and quickly provided very a clear and detailed plan for my Gorilla Trek. Everything was very well organized and worked out exactly as planned. I also appreciated Mwaka's input and answers to my many questions through the planning stages of my trip, including accommodating special requests. The drivers/guides were also really excellent. Both Moses and Hamadi were punctual, very professional, knowledgeable and extremely helpful. Altogether, good value, utterly dependable, professional and well organized to the last detail. I will call on Makario Safaris and Mwaka Utanje in particular again.

Natalie   –  
Bermuda BM
Visited: July 2023 Reviewed: Jul 15, 2023

Email Natalie  |  50-65 years of age  |  Experience level: 2-5 safaris

Godfrey worked very hard to show us as much as possible in Akagera within a very tight time frame.

I had exceptional service from the start which includes Mwaka Utanje who was very responsive and patient with a slow international wire transfer payment. Godfrey picked us up punctually at KCC at 5 am (he was there early) and was a great timekeeper the whole day, but did not have much of a chance to share his knowledge of the animals with us. We had stops for breakfast and lunch. Breakfast was delicious even if slightly slower than expected because we all wanted to enjoy a Rwandan coffee! Safari in Akagera was exceptional. We saw far more than I expected, but it felt a little rushed. We were covering so much territory in one day it was only when the pride of lions surrounded us (!) that we took time to sit and watch the animals for a good long time. Lake Ihema boat safari with Innocent was also very memorable. Car was in good condition and Godfrey drove very well on unexpectedly congested roads back into Kigali. I recommend Makario Safaris!

Gabi and Gerhard   –  
Austria AT
Visited: November 2022 Reviewed: Nov 28, 2022

Email Gabi and Gerhard  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Gabi and Gerhard and not that of SafariBookings.
The offer for the tour didn't fit with the real tour.

We, my husband and I , booked a 3 day lasting Safari tour including a sight seeing tour in Kigali and entering the park and check in at the Lodge in the Akagera National Park on the first day.
On the second day we made a Safari tour in the Akagera National Park.
BUT on the third day a Safari experienced person of our group ordered an additional guide in advance who was specialized on birds. We weren't asked nor informed of this special bird tour on the third day of our Safari tour. The tour partially was very detailed discussing about the shape of the wings or colour of the bird legs.
We think being not informed of this special bird tour in advance is not a client friendly policy. We even still don't know if we had and how much we had to pay for the additional guide / additional programme we didn't order.

Btw Jimmy, our main guide did a great job.

Tina Patel   –  
Kenya KE
Visited: August 2022 Reviewed: Oct 19, 2022

Email Tina Patel

Very personal service

A wonderful point to point experience with an amazing driver/guide
Lunch was a bit basic but it was delicious
Thank you

Judy B   –  
United States US
Visited: January 2020 Reviewed: Jan 20, 2020

Email Judy B  |  65+ years of age  |  Experience level: 2-5 safaris

Our time in Rwanda trekking to the mountain gorillas and golden monkeys was absolutely amazing.

Our time in Rwanda was perfect from the moment we met Jean Marie at the airport upon arrival until he left us at the airport on our departure. My daughter and I fell in love with Rwanda and its beautiful people. Jean Marie was wonderful, such a kind and caring person. He is the perfect ambassador for Rwanda. Our time with the the gorillas was breathtaking. Everything was so organized. It is an experience we will always cherish. The tour exceeded our expectations. We enjoyed seeing some of Rwanda in the afternoons after our morning treks. We also enjoyed our visit with the golden monkeys. It was a fun way to end our visit. We highly recommend Makario Safaris. You provided my daughter and I with a vacation we will remember forever. Thank you!

David   –  
Kenya KE
Visited: January 2019 Reviewed: May 10, 2019

Email David

The best tour company in East Africa very honest people

Makario safari help me to recapture the whole love in Rwanda. Gorilla trekking and nyungwe forest.we enjoy our vacation that was professionally handled from our stay in Rwanda. Our tour driver was very accommodating, has great wealth of knowledge demeanor,made our trip transition smoothly, Mwaka was also available by phone and helped any last minutes question we had as well recommend some activities we could undertake along our route.
I highly recommend makario safari, for anyone seeking to travel in one of East Africa destination.

Declan & Abida Fahy   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 22, 2024

Email Declan & Abida Fahy  |  50-65 years of age  |  Experience level: 2-5 safaris

Confident and stress free experience

We booked a gorilla trek in Volcanoes national park with Makario Safaris from the UK. This included transport from Kigali to the excellent Five Volcanoes boutique hotel, a gorilla trek and onward transport to lake Kivu. Given the high cost of trekking permits and bad experience of some travellers with other companies, we wanted to book with a reliable agent. Marario Safaris stood out and our confidence grew with our communication with their director, Mwake Utange. We received tailored quotation with detailed itinerary, confirmation and copies of our trekking permits, contact details of our driver and Makario managers in the event of any problems. Nothing was too much trouble. As a result we have had a stress free lifetime experience, with everything taken care of for us at each part of our journey. We wholeheartedly recommend Makario Safaris as a professional, friendly and reliable agent.

Silvia   –  
Spain ES
Visited: July 2023 Reviewed: Jan 11, 2024

Email Silvia  |  35-50 years of age  |  Experience level: first safari

Great and unique experience

Incredible and unforgettable experience. However, there were some moments in which our presence was too invasive. The workers cut large branches on several occasions so that we could see the gorillas that were hiding behind them, even though we told them it was not necessary.
When the tourist is put first instead of the wild animal, these types of excursions lose their essence of being something wild and natural. More and more people prefer and value tourism that respects wildlife. Despite all this, being able to observe them so closely and literally communicate with them was something I will never forget.

Jules   –  
United Kingdom UK
Visited: November 2023 Reviewed: Jan 11, 2024

Email Jules  |  35-50 years of age  |  Experience level: first safari

Incredible experience

Once in a lifetime experience trekking to see gorillas in Rwanda. Very well organised by Makario Safaris, my driver was excellent, a very safe driver and very happy to share his knowledge and insight on this fascinating country. He took me to a great restaurant for lunch and to a women’s collective to buy well-priced crafts and jewellery. I’d highly recommend Makario.

Average User Rating
Rating Breakdown
  • 5 star 57
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0
Write a Review


  • All corporate and/or tour info is provided by Makario Safaris, not SafariBookings
  • The tours offered by Makario Safaris are subject to their terms & conditions