Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 57
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 64 Reviews
Eszter Tanacs   –  
Hungary HU
Visited: July 2023 Reviewed: Aug 23, 2023

Email Eszter Tanacs  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Eszter Tanacs and not that of SafariBookings.
The tour operators were nice and helpful.
3/5

When we organised the trip, our correspondent was correct and flexible. The drivers were also nice and helpful, and really tried to make the most of our trip. We saw a lot of animals (rhinos, buffalos, giraffes, zebras, lots of birds, antelopes, etc). The hotels, restaurants, boat trip included were all fine.

However, our car broke down as soon as we arrived to the National park and we had to wait hours for replacement in a camping. When we got a replacement car, which we had to use for the rest of the safari, its roof was not working properly and it was smaller, so one of us had to sit in the middle (not ideal for seeing things). Its back door was regularly stuck so at the end of the trip we almost couldn't get our luggage out. I think a safari firm should either have working cars, or a working emergency plan for such cases (and possibly both).

Gabi and Gerhard   –  
Austria AT
Visited: November 2022 Reviewed: Nov 28, 2022

Email Gabi and Gerhard  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Gabi and Gerhard and not that of SafariBookings.
The offer for the tour didn't fit with the real tour.
3/5

We, my husband and I , booked a 3 day lasting Safari tour including a sight seeing tour in Kigali and entering the park and check in at the Lodge in the Akagera National Park on the first day.
On the second day we made a Safari tour in the Akagera National Park.
BUT on the third day a Safari experienced person of our group ordered an additional guide in advance who was specialized on birds. We weren't asked nor informed of this special bird tour on the third day of our Safari tour. The tour partially was very detailed discussing about the shape of the wings or colour of the bird legs.
We think being not informed of this special bird tour in advance is not a client friendly policy. We even still don't know if we had and how much we had to pay for the additional guide / additional programme we didn't order.

Btw Jimmy, our main guide did a great job.

Silvia   –  
Spain ES
Visited: July 2023 Reviewed: Jan 11, 2024

Email Silvia  |  35-50 years of age  |  Experience level: first safari

Great and unique experience
4/5

Incredible and unforgettable experience. However, there were some moments in which our presence was too invasive. The workers cut large branches on several occasions so that we could see the gorillas that were hiding behind them, even though we told them it was not necessary.
When the tourist is put first instead of the wild animal, these types of excursions lose their essence of being something wild and natural. More and more people prefer and value tourism that respects wildlife. Despite all this, being able to observe them so closely and literally communicate with them was something I will never forget.

K L   –  
United Arab Emirates AE
Visited: June 2023 Reviewed: Jun 27, 2023

Email K L  |  35-50 years of age  |  Experience level: 2-5 safaris

Overall we are happy enough to recommend Makario Safari
4/5

Mwaka from Makario Safari was in charge of our booking. She is responsive and helpful. The experience will have been a solid 5 rating hadn’t we felt pressured by time and the way the driver drove us back from the tour. It was traffic plus he sent us to collect our luggages from the airport (as they were delayed by 60 hours since we last saw our baggage), it was taking longer than expected and I can understand that he was bit agitated by the situation. To be fair, we also would like everything smooth and not wasting our time had it was a choice that we could make.

Julian Hudson   –  
United Kingdom UK
Visited: November 2022 Reviewed: Dec 21, 2022

Email Julian Hudson  |  50-65 years of age  |  Experience level: first safari

Organised and reliable
4/5

I had a great day out with friends on Safari with Makario. The driver & guide was excellent. Would recommend this company.

Peter Paul   –  
Netherlands NL
Visited: December 2022 Reviewed: Dec 5, 2022

Email Peter Paul  |  50-65 years of age  |  Experience level: 2-5 safaris

Makario Safaris does go a long way to make your safari a success
4/5

We went to Akagera National Park in Rwanda from Kigali. A one-day trip. Communication was very timely and clear. Starting at 5:00 am on a quite Sunday morning, the trip to Akagera was already an experience. Along the way we had breakfast and coffee. The Landrover was comfortable, and the driver very skilled and diligent. We drove all the way from South to North of the Park, having an excellent lunch in between. In the morning we had a boat trip and already saw a lot of animals and birds, but late afternoon arriving in the North of the Park we also saw the elephant herd and the magnificent plane with an abundance of animals. We can surely recommend the tour.

Lorraine Abreu   –  
Kenya KE
Visited: June 2019 Reviewed: Jul 8, 2019

Email Lorraine Abreu  |  35-50 years of age  |  Experience level: over 5 safaris

Good
4/5

Makario offers quick and efficient responses to queries

Declan & Abida Fahy   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 22, 2024

Email Declan & Abida Fahy  |  50-65 years of age  |  Experience level: 2-5 safaris

Confident and stress free experience
5/5

We booked a gorilla trek in Volcanoes national park with Makario Safaris from the UK. This included transport from Kigali to the excellent Five Volcanoes boutique hotel, a gorilla trek and onward transport to lake Kivu. Given the high cost of trekking permits and bad experience of some travellers with other companies, we wanted to book with a reliable agent. Marario Safaris stood out and our confidence grew with our communication with their director, Mwake Utange. We received tailored quotation with detailed itinerary, confirmation and copies of our trekking permits, contact details of our driver and Makario managers in the event of any problems. Nothing was too much trouble. As a result we have had a stress free lifetime experience, with everything taken care of for us at each part of our journey. We wholeheartedly recommend Makario Safaris as a professional, friendly and reliable agent.

Jules   –  
United Kingdom UK
Visited: November 2023 Reviewed: Jan 11, 2024

Email Jules  |  35-50 years of age  |  Experience level: first safari

Incredible experience
5/5

Once in a lifetime experience trekking to see gorillas in Rwanda. Very well organised by Makario Safaris, my driver was excellent, a very safe driver and very happy to share his knowledge and insight on this fascinating country. He took me to a great restaurant for lunch and to a women’s collective to buy well-priced crafts and jewellery. I’d highly recommend Makario.

Monica   –  
United States US
Visited: November 2023 Reviewed: Dec 1, 2023

Email Monica  |  50-65 years of age  |  Experience level: 2-5 safaris

Great experience!
5/5

Makario Safaris took great care of us. From detailed and responsive preparation ahead of the trip to reliability and great planning while we were in Rwanda, I definitely recommend them! Our short 5-day trip to Rwanda was thoughtfully laid out, starting and ending with an understanding of historical/cultural context and incredible primate experiences in between! Our driver, Godfrey, was absolutely amazing - kind, reliable, friendly and put up with all my questions. Lodging was excellent, and everything went smoothly and as planned.
All in all, it was an incredible experience!!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 57
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0
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