Reviews

Sort By: Date Most Helpful Rating 21-30 of 121 Reviews
Lindsay and Martin Chatfield   –  
United Kingdom UK
Visited: June 2020 Reviewed: Jul 4, 2022

Email Lindsay and Martin Chatfield  |  50-65 years of age  |  Experience level: over 5 safaris

Fantastic customer service,very experienced knowledgable guide made the trip beyond our expectations
5/5

We first booked to travel to Kenya back before COVID to celebrate a 10th wedding anniversary and 50th birthday and Newton at Bateleur worked with us to ensure our dream of this trip could be fulfilled once travel restrictions allowed it.
He is very responsive to queries and questions, supporting the whole experience from beginning to end.
We were collected promptly from the airport as arranged, and our guide, Steve was extremely knowledgable and experienced not only with the wildlife but also in how to get the maximum out of the vehicle we were in and therefore the terrain of the national parks. Something not to be underestimated in the Masai Mara, where we did indeed have to pull another vehicle out after they got stuck!
Steve seemed to have an instinct for where to go to see some of the most amazing sights and genuinely shared in our delight of what Kenya has to offer.
We definitely would recommend Bateleur in terms of their approach and service, the amazing staff and communication every step of the way. Newton even gave us some tips regarding the climate and what we might need to pack. And we are already in communication with Newton about a return trip in 2023.

Hannah   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jun 14, 2022

Email Hannah  |  35-50 years of age  |  Experience level: first safari

Easily the best for the holiday of a lifetime
5/5

What a fantastic experience from start to finish! Our trip was over 2 years in the waiting as we had booked in Jan 2020. Newton was brilliant at keeping us in the loop regarding all things covid. We rescheduled a couple of times with no difficulty, and he was always there on WhatsApp whenever we needed him.
Our guide Jackson was hand-picked and we couldn't have had a better match. His instinct was always spot on and our expectations were very much exceeded! We had very little to think about during our safari. It was the easiest and most memorable holiday I have ever had.

Adam Joyce   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jun 14, 2022

Email Adam Joyce  |  20-35 years of age  |  Experience level: 2-5 safaris

The most unbelievable trip
5/5

This was the first major holiday me and my fiancée booked, it was just before the pandemic in Feb 2020. It couldn’t have been timed any worse.

Newton came back to us immediately with all points answered and several ideas. We paid an initial deposit and he didn’t even ask for further payment as our trip got longer.

What happened in the end is we decided to enhance our time in Kenya and needed to rebook 3 times in total with various travel restrictions and a constantly changing itinerary.

We originally looked at 3 nights in the Mara and ended up with 2 nights in Nairobi either side of 2 nights in Amboseli with Lake Nakuru and then 2 different lodges in the Maasai Mara.

From the second we arrived to being dropped back everything was taken care of. No question left unanswered, no concern at any stage over what we were doing.

It was quite literally the perfect holiday. We’ve also gained several friends. Jack was handpicked as our guide and couldn’t have been better suited to me and Hannah.

We’re in our 30s and are well traveled. Normally doing everything ourselves, this was our first trip together or apart where we used a third party and I would only ever go back to Kenya if it was with Newton and his team.

I don’t have enough superlatives to compliment Bateleur Eagle Safaris enough.

Jemima   –  
United Arab Emirates AE
Visited: June 2022 Reviewed: Jun 6, 2022

Email Jemima  |  20-35 years of age  |  Experience level: first safari

Amazing, legendary, fantastic!
5/5

Thank you so much for the most amazing Safari experience. We had less than 72 hours in Kenya and this really was incredible. We saw all of the big 5 as well as all of the other animals possible! Our tour guide, Michael, was an absolute legend! He was so professional, knew so much about the animals and couldn’t do enough for us. We stayed at Loyk Mara which was the best accommodation I could have imagined. The rooms and food were both faultless and I would really recommend the whole experience in a heart beat. Thank you so much!

Michael Oyan   –  
Nigeria NG
Visited: March 2022 Reviewed: May 4, 2022

Email Michael Oyan  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional and fun
5/5

Bateleur Eagle safari organized all my trips during my one year stay in Kenya. They are professional and always arrange the most fun and relaxing trips. I enjoyed all the trips they organized for me from Safari to the beach. They helped me create great fun memories.

Adam Goodband   –  
United Kingdom UK
Visited: April 2022 Reviewed: May 2, 2022

Email Adam Goodband  |  20-35 years of age  |  Experience level: over 5 safaris

Great team. Excellent guide. Good communication from start to finish.
5/5

The BE team are very capable and professional. Our guide (Stephen) was excellent throughout - navigating some difficult terrain and always doing his best on game drives to find the animals we wanted to see. The guys are all good communicators (using WhatsApp makes things easy to manage if you can). We would recommend this company without hesitation.

Mayte   –  
Spain ES
Visited: March 2022 Reviewed: Apr 5, 2022

Email Mayte  |  35-50 years of age  |  Experience level: first safari

Dreaming Safari
5/5

This has been my first Safari and I can only say that it has been the best trip I have ever done thanks to Bateleur. They have helped me to make this dream that I had for years come true, enjoying a unique and unforgettable experience. I will use them again and I definitely recommend them. Thanks to Peku my guide for his professionalism and to Matthew for his organization.

Juan   –  
Spain ES
Visited: March 2022 Reviewed: Apr 5, 2022

Email Juan  |  35-50 years of age  |  Experience level: first safari

Perfect !
5/5

This has been our first safari and we have been very lucky to choose Bateleur to do it. From the first moment, before traveling to Kenya, they provided us with all the information, prices and advice in a friendly and helpful way. Once we arrived in Kenya everything was ready for our arrival and we didn't have to worry about a thing. During the whole week that our safari lasted, our guide Peku (who also speaks Spanish) was very kind, very professional and always willing to make our trip perfect. In addition to knowing the parks perfectly and making us enjoy every day of our trip, they also took care of all the transfers, travel tips, PCR tests, etc. etc.
For our next trip to Kenya we will certainly repeat with them and we sincerely recommend it to all travelers, you will not regret it. Thanks to Mathew and Peku for this unforgettable week.

Mohsin   –  
Saudi Arabia SA
Visited: March 2022 Reviewed: Mar 27, 2022

Email Mohsin  |  35-50 years of age  |  Experience level: first safari

Everything was smooth … everything was well done
5/5

I found them in here and from the first contact they were just awesome … newton and Mathew were just fantastic in their recommendations and also cleared all my doubts .. they r very frank and once all confirmations were done they were still answering all queries … the days in Nairobi and days in masai Mara were just fantastic .. their vehicles r good and our two guides joefry and Jackson were amazing … they made sure we got all the big 5 and also gave us some unforgettable memories like a pride of 17 lions walking for the hunt and also even a lion kill of a boar … our trip with them was just fantastic

Adriana Zavala   –  
United States US
Visited: September 2021 Reviewed: Mar 25, 2022

Email Adriana Zavala  |  20-35 years of age  |  Experience level: first safari

Amazing Experience
5/5

Me and my fiancé booked a private 4 day tour of Masai Mara and our experience exceeded our expectations from start to finish. Bateleur Eagle Safaris was so accommodating and quick to respond to all of our questions leading up to the trip. They were professional , organized and on time. Our tour guide Jackson was extremely friendly and knowledgeable. I could not believe how much wildlife we got to see during our trip! A once in a lifetime experience - I HIGHLY recommend this company

Average User Rating
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