Reviews

Sort By: Date Most Helpful Rating 21-30 of 119 Reviews
Karo-lyn Fournier   –  
Canada CA
Visited: November 2018 Reviewed: May 15, 2019

Email Karo-lyn Fournier  |  20-35 years of age  |  Experience level: 2-5 safaris

Everything was just perfect with Matthew who took care of us all the trip !
5/5

What we bought was what we had. And Matthew is always around if you have questions or you want to plan something different the next morning. Service was excellent !
Also the drivers were really nice and good safari guides.

Charlotte Soerensen   –  
Denmark DK
Visited: January 2018 Reviewed: May 16, 2019

Email Charlotte Soerensen  |  50-65 years of age  |  Experience level: first safari

All wonderfull
5/5

The men behind Bateleur Eagle Safaris are The epitome of Security, kindnes, knowlegde and you just feel yourself in competent and safe hands. If I ever go back to Keneya again I Will defently use Bateleur Eagle Safaris

Tett Kym   –  
United Arab Emirates AE
Visited: August 2017 Reviewed: May 19, 2019

Email Tett Kym  |  20-35 years of age  |  Experience level: 2-5 safaris

All according to expectations and as agreed.
5/5

We arranged a personalized safari which was all that we expected and more. The places recommended by the agency were fantastic. We did not encounter any problems with what was promised and all went according to plan. We even saw a place which was not in their recommended list but they still arranged to book it for us without hesitation. Again, all was as promised.
Newton was our contact at Bateleur Eagle Safaris and he always answered promptly to our questions. There were some minor changes to the timing of our flights booked with Bateleur Eagle Safaris and we were informed immediately.
The safari itself was an incredible experience that I would definitely recommend this tour operator!

Charlotte   –  
Canada CA
Visited: August 2017 Reviewed: May 21, 2019

Email Charlotte  |  50-65 years of age  |  Experience level: 2-5 safaris

Personalization adds value to your experience
5/5

From the moment I arrived in Nairobi and was greeted by Mathew from Bateleur Eagle Safaris, I knew I was in caring and capable hands. Mathew was my in-country contact and was professional and courteous, warmly welcoming me, always politely holding the door and taking care of my luggage. I felt listened to and valued as a visitor to Kenya. Mathew understood how curious I was about the landscape and animals and wasted no time helping me to experience the natural habitat of the African wildlife - from the Rhinoceros we saw in a protected conservation area on the way from the airport, to the personalized trip to one of Africa’s oldest wildlife charities and a leading conservation organisation, the Sheldrick Wildlife Trust where I experienced first hand the protection and rehabilitation of orphaned elephants and preservation of habitats in East Africa. My experience was second to none, from the respectful communication and dedicated service, to the genuine interaction and courteous tour guidance, I highly recommend Bateleur Eagle Safaris where you can be sure to enjoy an experience of a lifetime!

Lucenda Gravenstijn   –  
United States US
Visited: June 2018 Reviewed: May 30, 2019

Email Lucenda Gravenstijn  |  35-50 years of age  |  Experience level: first safari

professional.
5/5

communications was on point. The tours were very well organized tours.
very friendly professional staff/drivers.

Faith Hudson   –  
United Arab Emirates AE
Visited: May 2019 Reviewed: Jun 8, 2019

Email Faith Hudson  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome, good job!!!
5/5

I can’t recommend Bateleur Eagle Safaris enough. They were fantastic from start to finish. Really professional.

From the initial quote to the final drop off the customer service, attention to detail and endeavour to deliver a mesmerising experience was something I will never forget.

Would recommend their team to all. The 3 day Masia Mara package we had was spectacular

Patricia Von   –  
United States US
Visited: June 2018 Reviewed: Jun 11, 2019

Email Patricia Von  |  50-65 years of age  |  Experience level: first safari

Free to enjoy the tour, in great hands!
5/5

We enjoyed our tour, incident free, because the tour company had experienced care and plans in place with our utmost enjoyment being paramount!
We always felt safe and in great hands. It was a wonderful experience and a great tour company certainly enhances the experience.

Nancy N   –  
United States US
Visited: July 2016 Reviewed: Jun 17, 2019

Email Nancy N  |  20-35 years of age  |  Experience level: 2-5 safaris

The Best Wonderful Safari Experience
5/5

Trip was amazing. Everything went as advertised, pick-ups from Nairobi and hotels were on time, hotel was fantastic, and service was excellent. Game viewing was also amazing thanks to Paul, who knew all the trails from the back of his hand. Newton from the office was wonderful as well, quick to respond and gave us detailed explanations for all we enquired about.
Overall, fantastic experience and will definitely be using Bateleur Eagle Safaris for future bookings.

Uwera Pelly   –  
Rwanda RW
Visited: January 2019 Reviewed: Jul 13, 2019

Email Uwera Pelly  |  20-35 years of age  |  Experience level: over 5 safaris

We arrived with smiles and left with a much bigger smiles with loads of memories
5/5

Right from the moment we landed and met Joy, to the moment we reached back to the airport was pleasant and comfortable. The whole team lead by Newton & Mathew, just makes your experience unforgettable. Our driver Jackson was the star of the show. He was patient and had the same excitement level for the 5 days as us. It almost felt like it was a family road trip with him part of the family. This is rare as he probably does this every day of his life. Even with changes in itinerary due to uncontrollable scenarios, he squeezed out the best safari experience we could have imagines. Every accommodation in our itinerary exceeded our expectations wrt the ambiance, service, comfort and the food. I would Highly recommend Bateleur Eagle Safaris team to anyone who wants to have an unforgettable, pleasant and comfortable safari experience. In fact, we are returning to Serengeti next year and already planned it as a team of staff to have our vacation there

Julian   –  
Jersey JE
Visited: June 2019 Reviewed: Jul 26, 2019

Email Julian  |  20-35 years of age  |  Experience level: over 5 safaris

Loved it!
5/5

Exceeded our expectations. Incredible experience. Had a really great time and the best tour guide ever. Everyone was super nice to us. Everything was well organised and we felt very comfortable. Booked another day through the tour company as we had some more time in Kenya and will definetely book with them again when we get a chance.

Average User Rating
5.0/5
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