Reviews

Sort By: Date Most Helpful 31-40 of 119 Reviews
Katrin Erb   –  
Jersey JE
Visited: June 2019 Reviewed: Jul 27, 2019

Email Katrin Erb  |  20-35 years of age  |  Experience level: over 5 safaris

Tailor made experience
5/5

Once in a lifetime experience made possible through this Tour company.

Great experience from booking to actual tour. Communication was quick and clear. The places suggested were excellent.

Richard, our guide, was always punctual and had good knowledge about the area and animals. He went out of his way to show us all the sights.

Highly recommended to book a tour with this company!

Samuel G   –  
Qatar QA
Visited: February 2019 Reviewed: Aug 2, 2019

Email Samuel G  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

Bateleur Eagle Safaris offers great service. I was traveling with a colleague after working for a few days in Nairobi and we had a great time. Our driver Martin went above an beyond in the game drives to make sure we could see all the animals. The facilities were clean and comfortable. The food in the campsite was really good and all the people are willing to help make your stay as comfortable as possible. Thank you Bateleur Eagle Safaris for helping me have the best memories possible during my time in the Masai Mara.

Max Clarke   –  
United Kingdom UK
Visited: August 2019 Reviewed: Aug 15, 2019

Email Max Clarke  |  20-35 years of age  |  Experience level: first safari

Amazing safari from start to finish
5/5

The communication was great. This was my first time going on safari so I had many questions for Mathew and he always replied in a speedy yet detailed manor. In terms of the service on safari it was second to none and our guide peter was very helpful and friendly during the entire trip. We saw elephants on the way to our lodge before we even started the safari, and saw lions within 20 minutes of the safari starting. I never imagined that we would be able to get so close to the lions and this was all down to Mathew recommending good lodges with private areas where they can off-road from the beaten track. I will recommend Bateleur Eagle safaris to my friends and family.

Patrick   –  
United Arab Emirates AE
Visited: June 2019 Reviewed: Aug 16, 2019

Email Patrick  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

Great adventure! With incredible wildlife.
Our guide guide was very nice and flexible

Wanjiru Mwangi   –  
Kenya KE
Visited: August 2019 Reviewed: Aug 16, 2019

Email Wanjiru Mwangi  |  20-35 years of age  |  Experience level: over 5 safaris

Very good and proffesional
5/5

Excellent communication, service and a very good way to spend 2 nights

Sai B   –  
India IN
Visited: August 2019 Reviewed: Aug 16, 2019

Email Sai B  |  35-50 years of age  |  Experience level: 2-5 safaris

An excellent and reliable operator for Kenya safaris
5/5

I planned a relatively last minute private safari to Masai Mara and Matthew found me a superb camp (Karen Blixen). We had a last minute cancellation in our group and he also accommodated that well. Overall a largely seamless experience. our guide also went above and beyond and worked hard to ensure that we were able to spot a leopard and baby. Our camp was the best camp I’ve stayed at (I had done 4 safaris previously)

Esmeraldah Santa   –  
Qatar QA
Visited: January 2018 Reviewed: Aug 19, 2019

Email Esmeraldah Santa  |  20-35 years of age  |  Experience level: first safari

A fantastic safari experience , memories that will stay with us forever
5/5

My mum and I did a 6 nights, 7 days safari of Tanzania. From the initial request for a quote to meeting point and then the safari itself , the experience was amazing. Our guide Bashir was friendly, courteous and extremely knowledgeable about the areas we visited and the animals we saw. The different locations we stayed in were perfect, each of them was brilliant - friendly welcoming staff, great food and facilities. The tour had a great balance of sight seeing and relax time. I would not hesitate to recommend Bateleur Eagle Safaris to anyone - thank you Newton, Mathew & Bashir you gave us a trip to remember!

Alice Njogu   –  
Germany DE
Visited: February 2019 Reviewed: Aug 25, 2019

Email Alice Njogu  |  20-35 years of age  |  Experience level: over 5 safaris

Reality exceeds expectation
5/5

We had an amazing safari , everything went perfectly well. The company worked on our booking very fast and with awesome effectiveness. They were very punctual, competent and professional at all times.

Selected accommodations couldn't have been better. All the staff were very kind and friendly, the setting was idyllic and the food was very tasty. We'll definitely miss our cup of coffee in the camps after the safari!!

Before finishing, we'd like to thank Stephen, our guide and driver, for being so charming, coming along with us these seven days and helping us during the tour. We only have good words for him, he was the best partner we could have ever had!! Thank you, Stephen, you made our safari very special. We hope to see you again someday!

On balance, we were very happy and pleased with the tour in general and we strongly recommend Bateleur Eagle Safaris!!

Teddy   –  
Spain ES
Visited: February 2019 Reviewed: Aug 29, 2019

Email Teddy  |  20-35 years of age  |  Experience level: first safari

Wonderful unforgettable twenty one days in Kenya, Tanzania & Rwanda arranged for us by Bateleur Eagl
5/5

We thoroughly enjoyed our safari. Should we go on another safari in East Africa we will most definitely use Bateleur Eagle Safaris again. Newton planned the safari with us from the start. He communicated with us all the detail. The safari covered Rwanda, Kenya and Tanzania. When we arrived in Kenya he was at the airport to welcome us personally. Our guides Jeff (in Kenya) and Bashir (in Tanzania) and Thomas (in Rwanda) assisted us and tried to ensure that all our expectations were met. They were flexible and so helpful. The accommodation, safari vehicles were up to standard. We were well looked after. Thank you Bateleur Eagle Safaris for the unforgettable memories. We recommend them to anyone wishing to tour East Africa. Cheers.

Liam and Jasmine   –  
Australia AU
Visited: August 2019 Reviewed: Aug 31, 2019

Email Liam and Jasmine  |  20-35 years of age  |  Experience level: first safari

Bateleur Eagles were absolutely incredible. Their patience, organisation and knowledge is the best.
5/5

We were originally meant to do our safari holiday with another company, but due to some unforeseen circumstances we had to change companies 4 days into our 21 day trip. Our previous guide, Peku, highly recommended Bateleur Eagles, who he had worked with before.

Right from the start, Newton and Matthew (the owners of the company) were incredibly helpful, attentive and efficient. They managed to plan a complete itinerary for the next 2 weeks of our trip in less than 36 hours, and patiently waited with us for 7 hours on their weekend when we had technical difficulties. During this time we got to see some amazing photos that Matthew had taken at game parks, and they answered every question we had. The next day when our new itinerary began, they even came with us to the Kenya-Tanzania border (a 6 hour round trip for them!) to make sure that we were comfortable and assured.

The accomodation that they arranged for us was incredible (especially at last minute in peak season) and they checked up on us every step of the way to make sure things were going great. We did have some very small hiccups along the way that were in no way their doing, but they still did everything in their power to fix them - and at any hour of the day, too. You can tell that they both have a passion for what they do and genuinely want their clients to have the best holiday possible.

We also have to include a bit here about Peku (or Sammy), who was also our guide with the original tour group that we changed from. He was so good that we insisted on having him as our guide again (for the Kenya portion of our trip) with Bateleur Eagles. When things went downhill with the previous company, Peku was always honest and upfront with us and did everything he could to make things go smoothly. When that other company left us stranded 3 hours out of Nairobi, he immediately arranged for his brother to drive 6 hours to pick us up and take us back to the city. He was definitely our hero for the trip and without him we probably would have just flown home early - I’m glad we stayed and put our trust in him and Bateleur Eagles. Peku is such an incredibly compassionate and capable person, you’re really missing out if you don’t have him as your guide. I know we’ll see him again when we go back!

At the end of our trip when we were back in Nairobi, we caught up with them and were able to give our feedback. We really appreciated having this time to talk to them as I’m sure they take on their clients’ responses and use it to continually grow as a company. Without a doubt we will be back in Kenya and will use Bateleur Eagle Safaris again. I’d recommend them to anyone wanting a tailored, trustworthy, professional and welcoming service.

To Newton & Matthew - thank you so much! We will definitely be seeing you again (maybe we will climb Kilimanjaro with Newton next time) and I hope you can come visit us in Australia one day!

Average User Rating
5.0/5
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