Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 119
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 119 Reviews
Ashley muriuki   –  
Canada CA
Visited: December 2021 Reviewed: Jan 16, 2022

Email Ashley muriuki  |  20-35 years of age  |  Experience level: first safari

If you are looking forward to a tour in kenya, contact Bateleur Eagle safaris only!
5/5

First, i was served by Newton - highly recommend him. He always made sure to check in if we were okay and if we needed anything more from his office. I mean, he handled us like we were his only clients on high peak season! He was always concerned and really determined to make sure we had the most of our trip. If you call bateleur safaris for a trip, please ask to be served by Newton. Simply the best!

Then there was peku. He was our guide driver. My God did we have fun! He took the shortest while safe routes to our destinations. He helped us get huge discounts whenever we went shopping. He was super effective and efficient at the same time! And he has the best sense of humor. Always going above and beyond for us to make the most out of our trip you'd think we are related. He was super helpful. Extra 5 star

Adeel Khan   –  
United States US
Visited: October 2019 Reviewed: Oct 19, 2019

Email Adeel Khan  |  20-35 years of age  |  Experience level: first safari

Matthew/Steve/Jeffery were all great. Very hospitable and helpful
5/5

Everything went smooth - from the Airport pickup to the drive to Masai mara to the actual safari. etc.

Matthew/Steve/Jeffery all did an amazing job - were very friendly, informative, and helpful at all stages of the trip.

We even bought airline tickets last minute to fly back from Masai Mara to Nairobi and even that went without a hiccup.

Would HIGHLY recommend.

Olga Kogan   –  
Russia RU
Visited: September 2019 Reviewed: Oct 18, 2019

Email Olga Kogan  |  35-50 years of age  |  Experience level: first safari

Amazing safari with excellent team of professionals
5/5

Safari exceeded all my expectations!!! Especially I want to note Mathew. He accompanied us at every step of the travel organization. Mathew helped us find the best interesting safari tour program, organized program a stay in Nairobi, booked a comfortable hotel in Nairobi,arranged a warm welcome on arrival and even presented safari hats)))
Our safari guide Stevie was a real professional. He showed us many interesting moments from the life of animals such as: lion hunting, mating of lions, elephant fighting, crocodile hunting. We always felt the care and attention of Stevie during the safari.
It was unforgettable!!! We will return definitely!!!

Amir Khan   –  
United States US
Visited: October 2019 Reviewed: Oct 15, 2019

Email Amir Khan  |  35-50 years of age  |  Experience level: first safari

Fantastic. From the initial communication to the final drop off after the 3 night safari.
5/5

Mathew was prompt, attentive and fair in pricing. The drivers were friendly, enthusiastic, and entertaining. Do your own research, and Mathew can put it all together for you, or pick from his prepared itineraries. We had a large group of 14, with multiple arrivals, departures, and requests. And all were met. Kudos!

Ernest Keen   –  
United States US
Visited: July 2019 Reviewed: Oct 15, 2019

Email Ernest Keen  |  20-35 years of age  |  Experience level: 2-5 safaris

Spectacular Experience with Bateleur Eagle Safaris!
5/5

Bateleur Eagle Safaris are amazing! They exceeded our expectations on our trip throughout Kenya and Tanzania. They are so knowledgeable and take care of every detail -- the driving, guiding, translating, accommodations -- and finding the Big Five! :)) Bateleur Eagle Safaris team made the experience so much fun for our group!! Thank you for the trip of a lifetime! We HIGHLY RECOMMEND Bateleur Eagle Safaris.

Carrie T.   –  
United States US
Visited: August 2019 Reviewed: Oct 11, 2019

Email Carrie T.  |  20-35 years of age  |  Experience level: first safari

BEST AFRICAN EXPERIENCE EVER!!!
5/5


We did a 16 days safari trip with Bateleur Eagle Safaris. We started booking pretty late about a month in advance. We thought we were late but actually the booking was very smooth. We got in touch with Mathew in the Kenyan office who helped us with the quote. He was very efficient and also very patient with us. We had so many questions (being our first time to Africa) but Mathew answered them all. The first leg of our safari consisted of Samburu, Nakuru, Lake Naivasha and Masai Mara. Our driver guide Steve was very knowledgeable with animals, birds and plants. He talked about Kenya and Africa in general with pride. We could definitely tell that he loved his job. He was very patient with us and went out of his way to make sure that all our demands were met. We were in tears when saying goodbye to him to cross over to Tanzania.
We switched vehicles and driver guides at the border and met our second driver guide Bashir. Our Tanzania portion will take us to Serengeti, Ngorongoro Crater, Lake Manyara and Tarangire National Park. Bashir was also very knowledgeable and jovial. We instantly fell in love with him and the beautiful country. It was the perfect combination!

We saw hundreds of lions, many rhinos both black and white (especially in Nakuru and Masai Mara) seven leopards including 2 kills, cheetahs, wildebeests, zebras, giraffes, wild dogs in Samburu, big herds of elephants and many many more. This was the best vacation we have ever had. I am coming back next year with my family and friends and we have already started planning. I can't wait to meet the entire Bateleur Eagle Safaris team! Thanks a lot for a life changing experience

Joyce Ferguson   –  
Belgium BE
Visited: August 2019 Reviewed: Sep 30, 2019

Email Joyce Ferguson  |  20-35 years of age  |  Experience level: 2-5 safaris

AMAZING!!
5/5

Bateluer Eagle Safaris were excellent every step of the way. The tour went as planned and they were prepared for every day's activities. Our driver/guide Stephen was friendly without being too much on top of you. The car itself was perfectly suited for the safari. Even when we had a mechanical issue, our guide was focused on making sure we weren't too inconvenienced. The customer service was excellent overall.

The safari itself was great. We did a 6-day tour so the pace was perfect. We saw almost everything we wanted to see and much more. We let our guide know what we were looking for and he went above and beyond to deliver that to us. A list of animals we saw on the trip: wildebeest (felt like millions of them), lions (including a couple of beautiful males), multiple cheetahs (as they were feeding!), leopard, rhinos, elephants, buffaloes, and antelopes of all kinds. It was a total blast. We highly recommend Bateleur Eagle Safaris and we look forward to our next safari with them. Great job Newton and the team.

Jane   –  
United Kingdom UK
Visited: September 2019 Reviewed: Sep 26, 2019

Email Jane  |  20-35 years of age  |  Experience level: first safari

Excellent - book with Bateleur :-)
5/5

Pre safari communications were good and when our flights were delayed, Mathew was very helpful and flexible. Martin was our first driver and he was friendly and knowledgable - he found us lots of lions. The accommodation lived up to expectations (and in some places exceeded them).

Having originally booked 3 nights in the Masai Mara and had such good experiences, we chose to book another 3 nights with Bateleur.

There were some technical difficulties with the van and, when it became apparent these could be fixed, a upgraded car was quickly dispatched and Amos, our second driver was great.

Overall, we had a great time and would throughly recommend Bateleur Eagle safaris.

Liam and Jasmine   –  
Australia AU
Visited: August 2019 Reviewed: Aug 31, 2019

Email Liam and Jasmine  |  20-35 years of age  |  Experience level: first safari

Bateleur Eagles were absolutely incredible. Their patience, organisation and knowledge is the best.
5/5

We were originally meant to do our safari holiday with another company, but due to some unforeseen circumstances we had to change companies 4 days into our 21 day trip. Our previous guide, Peku, highly recommended Bateleur Eagles, who he had worked with before.

Right from the start, Newton and Matthew (the owners of the company) were incredibly helpful, attentive and efficient. They managed to plan a complete itinerary for the next 2 weeks of our trip in less than 36 hours, and patiently waited with us for 7 hours on their weekend when we had technical difficulties. During this time we got to see some amazing photos that Matthew had taken at game parks, and they answered every question we had. The next day when our new itinerary began, they even came with us to the Kenya-Tanzania border (a 6 hour round trip for them!) to make sure that we were comfortable and assured.

The accomodation that they arranged for us was incredible (especially at last minute in peak season) and they checked up on us every step of the way to make sure things were going great. We did have some very small hiccups along the way that were in no way their doing, but they still did everything in their power to fix them - and at any hour of the day, too. You can tell that they both have a passion for what they do and genuinely want their clients to have the best holiday possible.

We also have to include a bit here about Peku (or Sammy), who was also our guide with the original tour group that we changed from. He was so good that we insisted on having him as our guide again (for the Kenya portion of our trip) with Bateleur Eagles. When things went downhill with the previous company, Peku was always honest and upfront with us and did everything he could to make things go smoothly. When that other company left us stranded 3 hours out of Nairobi, he immediately arranged for his brother to drive 6 hours to pick us up and take us back to the city. He was definitely our hero for the trip and without him we probably would have just flown home early - I’m glad we stayed and put our trust in him and Bateleur Eagles. Peku is such an incredibly compassionate and capable person, you’re really missing out if you don’t have him as your guide. I know we’ll see him again when we go back!

At the end of our trip when we were back in Nairobi, we caught up with them and were able to give our feedback. We really appreciated having this time to talk to them as I’m sure they take on their clients’ responses and use it to continually grow as a company. Without a doubt we will be back in Kenya and will use Bateleur Eagle Safaris again. I’d recommend them to anyone wanting a tailored, trustworthy, professional and welcoming service.

To Newton & Matthew - thank you so much! We will definitely be seeing you again (maybe we will climb Kilimanjaro with Newton next time) and I hope you can come visit us in Australia one day!

Teddy   –  
Spain ES
Visited: February 2019 Reviewed: Aug 29, 2019

Email Teddy  |  20-35 years of age  |  Experience level: first safari

Wonderful unforgettable twenty one days in Kenya, Tanzania & Rwanda arranged for us by Bateleur Eagl
5/5

We thoroughly enjoyed our safari. Should we go on another safari in East Africa we will most definitely use Bateleur Eagle Safaris again. Newton planned the safari with us from the start. He communicated with us all the detail. The safari covered Rwanda, Kenya and Tanzania. When we arrived in Kenya he was at the airport to welcome us personally. Our guides Jeff (in Kenya) and Bashir (in Tanzania) and Thomas (in Rwanda) assisted us and tried to ensure that all our expectations were met. They were flexible and so helpful. The accommodation, safari vehicles were up to standard. We were well looked after. Thank you Bateleur Eagle Safaris for the unforgettable memories. We recommend them to anyone wishing to tour East Africa. Cheers.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 119
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  • 3 star 0
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