Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 39
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-5 of 5 Reviews
Moragot   –  
Thailand TH
Visited: November 2019 Reviewed: Dec 2, 2019

Email Moragot  |  50-65 years of age  |  Experience level: 2-5 safaris

Memorable Experience
4/5

Thanks Crystal Safari for helping me realising my dream of encounting the mountain gorillas. Thank you Joseph for taking such good care of us, making sure that everyone was happy. 'Til we meet again, beautiful Uganda.

Jenita   –  
Kenya KE
Visited: July 2019 Reviewed: Jul 7, 2019

Email Jenita  |  35-50 years of age  |  Experience level: over 5 safaris

We had an amazing experience from Kigali to Kivu to Bwindi national park
4/5

Our guide who drove us to kivu, Kennedy was good. Then our 2nd guide Hannington took us from Kivu to Mwindi Uganda. He was very knowledgeable calm and helpful always.
We really enjoyed our gorilla trekking experience

Sabira   –  
Kenya KE
Visited: July 2019 Reviewed: Jul 7, 2019

Email Sabira  |  50-65 years of age  |  Experience level: first safari

Tour guide n operator review
4/5

A very experienced and knowledgeable tour guide Hannington did an amazing job of managing our trip and guiding us as required and working with us to meet our changing requirements given that we were a large group.
The vehicle was decent but could benefit from some investment as we did have a low battery situation once and the vehicle needed to be pushed...part of the adventure but need not have to happen...
Hannington has great personality and is very easy to get along with and is very sensitive to people's moods and adjusting the tempo accordingly. Very important to have good EQ.

Felicity   –  
Australia AU
Visited: May 2019 Reviewed: May 21, 2019

Email Felicity  |  20-35 years of age  |  Experience level: first safari

Amazing 3 day Tour
4/5

We booked a 3 day tour for a couple based on recommendations from a friend to visit Uganda.
The booking process was easy, however leading up to the tour, before departing our home country, we needed to request our itinerary, and when it was sent, we were really advised of how the guide / tour worked.

On arrival, we were greeted by our Guide Hannington. We then discovered our guide would be with us the whole time, which was a delightful surprise.
We have nothing but wonderful things to say about Hannington. His knowledge of the area, and the wider Uganda and Rwanda, along with his friendly personality made it such a pleasure to spend 3 days with him.

Once in Uganda we learned of all the amazing places to visit however sadly our flights and schedule were booked- our only feedback would have been great to know in advance all the other options to add on, as we could have spent 7 days in Uganda instead of 3.

We highly recommend requesting Hannington as your guide if you can - absolutely amazing!

Tony   –  
Canada CA
Visited: July 2018 Reviewed: Aug 13, 2018

Email Tony  |  50-65 years of age  |  Experience level: first safari

Amazing trip! Beautiful Country
4/5

My wife and I just returned from a 12 day tour in Uganda with Crystal Safaris. The mid range lodges exceeded our expectations. Our guide was very good, although his english needed some work. The vehicle we had was a few years old, and experienced a major mechanical issue (not surprising given the state of the roads!!). However, a replacement vehicle was delivered later that evening, so the breakdown had very little impact on our trip.

We booked the Chimp Habituation experience, thinking we would spend more time with the chimps -- this was not the case, and we had to alter our itinerary as we booked a chimp tracking the following day which was much better for people having never seen Chimps!!

We stayed at 2 Crystal Safari lodges, and Crater Safari Lodge was beautiful, Gorilla Safari lodge was nice!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 39
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Crystal Safaris , not SafariBookings
  • The tours offered by Crystal Safaris are subject to their terms & conditions