Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 40
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 40 Reviews
Joyce   –  
United States US
Visited: June 2024 Reviewed: Jun 27, 2024

Email Joyce  |  50-65 years of age  |  Experience level: 2-5 safaris

Seamless and fantastic experience with Kaylan Tours.
5/5

From start to end, our experience was excellent. Victor Muema, the tour consultant was always very responsive, thorough and patient with all my many many questions. The planning of the trip went absolutely smoothly.

Our guide, Victor Kayugi, is top notch for many reasons. He is a skilled, assertive driver, but he is also very safe. He is very knowledgeable about the wildlife. His instincts are well honed. He knows when to take a chance and rush to a scene and when to patiently wait, allowing us to see rare sightings up close. He has a very accommodating and relaxed personality, making it comfortable to chat about all sorts of topics. He was willing to make changes to the schedule on the fly, depending on our needs and what might have come up unexpectedly. He is very well liked and respected by the other guides and was plugged into what was happening at the reservations. We were very impressed with Victor and highly recommend him as a guide.

Kaylan with both Victors exceeded our expectations!

Danny   –  
Canada CA
Visited: August 2023 Reviewed: Aug 25, 2023

Email Danny  |  35-50 years of age  |  Experience level: first safari

Amazing Experience With Excellent Service!
5/5

Myself and my wife decided to go on safari for our honeymoon and it did not disappoint!

We done a 5 day tour with 2 nights in both Amboseli & Maasai Mara parks and 1 night on Lake Naivasha. Being in the parks and up close to nature is obviously the best part of the trip and we feel really lucky that we got to see every animal we’d hoped for except the illusive leopard! Ontop of that we’d booked the mid-range tour and found the accommodation/food to be really good value for our money. Even on a day that could have ended in us missing a park visit as our vehicle was damaged driving in between parks on a dirt road, turned out to be one of the best. We got quickly picked up after we’d come to a stop (luckily another Kaylan Tours jeep was only a couple of mins behind) and they dropped us off at the hotel. Our vehicle couldn’t be fixed in time for the afternoon drive so Victor quickly organized another tour guide to pick us up and take us, where we got to see lions for the first time!
Victor from start to finish was very responsive and would go out of his way to help you with any request we had. Our driver John was a lovely guy and great company during the long drives over the week.

I’m really happy we chose Kaylan Tours and thank you from us both for the unforgettable memories.

Danny & Valerie

Abdirizack   –  
Kenya KE
Visited: May 2022 Reviewed: Jun 13, 2022

Email Abdirizack  |  20-35 years of age  |  Experience level: first safari

Excellent service.
5/5

Professional Service. Wonderful experience offering by the management of KAYLAN.

People centered services that with exceptional customer support.

Loreen   –  
Kenya KE
Visited: March 2021 Reviewed: Jun 13, 2022

Email Loreen  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredibly awesome experience
5/5

Communicate is effective, service provided are up to standard and very affordable. Courtesy of the staff was excellent

Sharon   –  
Kenya KE
Visited: April 2022 Reviewed: Jun 13, 2022

Email Sharon  |  20-35 years of age  |  Experience level: over 5 safaris

Very excellent
5/5

Kaylan Tours is indeed the travel buddy that one could ask for.
They make sure your needs are well catered for to the last detail. Am definitely booking a Safari again soon.

Kimani   –  
Austria AT
Visited: August 2018 Reviewed: Jun 3, 2019

Email Kimani  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent trip
5/5

Excellent service, great communication, very reliable, expectations all 100%

Shiko   –  
Kenya KE
Visited: April 2018 Reviewed: Jun 3, 2019

Email Shiko  |  20-35 years of age  |  Experience level: 2-5 safaris

Seamless , fun and thrilling
5/5

I have to admit, Kaylan made my travel easy and smooth. I did not have to worry about logistics. They had everything well planned. The staff are polite and very helpful. I haven't experienced this kind of service before. The safari was amazing i got to satisfy my curiosity. I definitely enjoyed and would do this all over again with Kaylan.

Margaret   –  
Kenya KE
Visited: June 2025 Reviewed: Jun 16, 2025

Email Margaret  |  35-50 years of age  |  Experience level: first safari

Kaylan Tours met all my expectations and beyond.From comfortable airlines n transfer accommodation
5/5

I was seamlessly picked from airport to my well sourced accommodation.The hotel reservations was perfect meeting all my expectations.Keep up!

Valerie Jablonowski   –  
United States US
Visited: May 2025 Reviewed: May 26, 2025

Email Valerie Jablonowski  |  65+ years of age  |  Experience level: first safari

Very knowledgeable and accommodating.
5/5

We had the best time imaginable in Kenya. Everything was done in schedule and customized to our plans. Our guide, Victor, was remarkable. He became a friend by the end of our 6 days together. I highly recommend this company.

Raja Kuppuswamy   –  
Malaysia MY
Visited: February 2025 Reviewed: Feb 10, 2025

Email Raja Kuppuswamy  |  65+ years of age  |  Experience level: first safari

I give Kaylan Tours 3 R rating. Highly Responsible , good Reputation , Reliable service
5/5

Firstly my salutation to Ms. Jackie. She is highly trained personalised customer service tour consultant for Kaylan Tours & Travel . I am a tourist from Malaysia visiting Nairobi, Kenya planning for a 4 days vacation in Mombasa islands.
I was introduced to Kaylan Tours for reservation booking. Their comprehensive approach made my hotel , leisure, island hoping, and city tour with personalised driver a memorable holidays. Last but not least, their pricing was very affordable meeting my budget.

I give Kaylan Tours and travel 4.9 out of 5 rating.

Mr. Raja Kuppuswamy
Malaysia

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 40
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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