Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 33
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 33 Reviews
Danny   –  
Canada CA
Visited: August 2023 Reviewed: Aug 25, 2023

Email Danny  |  35-50 years of age  |  Experience level: first safari

Amazing Experience With Excellent Service!
5/5

Myself and my wife decided to go on safari for our honeymoon and it did not disappoint!

We done a 5 day tour with 2 nights in both Amboseli & Maasai Mara parks and 1 night on Lake Naivasha. Being in the parks and up close to nature is obviously the best part of the trip and we feel really lucky that we got to see every animal we’d hoped for except the illusive leopard! Ontop of that we’d booked the mid-range tour and found the accommodation/food to be really good value for our money. Even on a day that could have ended in us missing a park visit as our vehicle was damaged driving in between parks on a dirt road, turned out to be one of the best. We got quickly picked up after we’d come to a stop (luckily another Kaylan Tours jeep was only a couple of mins behind) and they dropped us off at the hotel. Our vehicle couldn’t be fixed in time for the afternoon drive so Victor quickly organized another tour guide to pick us up and take us, where we got to see lions for the first time!
Victor from start to finish was very responsive and would go out of his way to help you with any request we had. Our driver John was a lovely guy and great company during the long drives over the week.

I’m really happy we chose Kaylan Tours and thank you from us both for the unforgettable memories.

Danny & Valerie

Abdirizack   –  
Kenya KE
Visited: May 2022 Reviewed: Jun 13, 2022

Email Abdirizack  |  20-35 years of age  |  Experience level: first safari

Excellent service.
5/5

Professional Service. Wonderful experience offering by the management of KAYLAN.

People centered services that with exceptional customer support.

Loreen   –  
Kenya KE
Visited: March 2021 Reviewed: Jun 13, 2022

Email Loreen  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredibly awesome experience
5/5

Communicate is effective, service provided are up to standard and very affordable. Courtesy of the staff was excellent

Sharon   –  
Kenya KE
Visited: April 2022 Reviewed: Jun 13, 2022

Email Sharon  |  20-35 years of age  |  Experience level: over 5 safaris

Very excellent
5/5

Kaylan Tours is indeed the travel buddy that one could ask for.
They make sure your needs are well catered for to the last detail. Am definitely booking a Safari again soon.

Kimani   –  
Austria AT
Visited: August 2018 Reviewed: Jun 3, 2019

Email Kimani  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent trip
5/5

Excellent service, great communication, very reliable, expectations all 100%

Shiko   –  
Kenya KE
Visited: April 2018 Reviewed: Jun 3, 2019

Email Shiko  |  20-35 years of age  |  Experience level: 2-5 safaris

Seamless , fun and thrilling
5/5

I have to admit, Kaylan made my travel easy and smooth. I did not have to worry about logistics. They had everything well planned. The staff are polite and very helpful. I haven't experienced this kind of service before. The safari was amazing i got to satisfy my curiosity. I definitely enjoyed and would do this all over again with Kaylan.

Sherry   –  
Spain ES
Visited: February 2024 Reviewed: Mar 4, 2024

Email Sherry

super nice service, professional and great!
5/5

Kaylan is an excellent travel agency. Victor is patient, considerate, and has a clear train of thought, with quick response times. Stephen, our driver, is experienced and hardworking. Under his guidance, we quickly spotted the animals we wanted to see. We were fortunate to choose Kaylan for this trip with our elderly and children, as it made our journey smooth and unforgettable. I will highly recommend it to all my friends.

Susan   –  
Canada CA
Visited: January 2024 Reviewed: Jan 20, 2024

Email Susan  |  35-50 years of age  |  Experience level: over 5 safaris

Competent
5/5

Great experience at a great price. Everyone I dealt with was very professional and competent. Fast and efficient communication, highly recommended.

lu   –  
China CN
Visited: November 2023 Reviewed: Nov 13, 2023

Email lu  |  under20 years of age  |  Experience level: first safari

wonderful
5/5

My friend and I had a good 6-day Kenya safari trip. First of all, Victor would give clear replies to all the questions I raised in the early stage, which was very helpful for me to understand all aspects of the trip and also the reason why I chose kaylan. When we flew from the UK to Nairobi, we didn't get our luggage due to the flight delay, so we were very grateful to Jackline for helping us contact the airline and finally get our luggage.Jackline is a responsible and lovely staff ~ And our safari guide alex is very responsible and knowledgeable. He is also a good driver.The Safari trip was worth it and we were happy to choose kaylan.

Jana   –  
France FR
Visited: October 2023 Reviewed: Oct 30, 2023

Email Jana

Very good and efficient communication before trip, excellent guide Stephen
5/5

Thank you to Kaylan for this excellent vacation - we were taken in charge from airport till airport. Stephen was wonderful guide who allowed us seeing all animals and other beauties' of African nature, he explained us a lot about culture and allowed us to visit everything in good rythme that enjoyed also my young son. I highly recommend agency ;)

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 33
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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