Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 51
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 52 Reviews
Ketan   –  
Zimbabwe ZW
Visited: February 2015 Reviewed: Mar 13, 2015

20-35 years of age  |  Experience level: over 5 safaris

First-Class service!
5/5

Vayeni are without doubt the best travel agent/ operator I have dealt with even compared to services in Europe. I had to change my booking at least 4 times and they were great in dealing with all the issues. They had staff at the holiday destination that sorted out everything for our party and I would not hesitate to recommend them to anyone booking travel within Southern Africa

The Jones family Visited: August 2013 Reviewed: Mar 13, 2015

professional team, personalised safari experience, perfection!
5/5

Suzanne and Luke provided us with prompt, professional service. Safari with a 1 year old is daunting but they made us completely comfortable that everything was under control. All the recommendations they made were perfect and suited our needs.

Manuela Santarini   –  
Italy IT
Visited: August 2014 Reviewed: Mar 16, 2015

50-65 years of age  |  Experience level: 2-5 safaris

Holiday in Zimbabwe: Mana Pools, Hwange and Victoria Falls
5/5

We wish to thank Suzanne and Luke so much for organizing our trip in Zimbabwe, for we had a fantastic time walking in the wild, following footprints, running into wild animals, canoing in the upper and lower Zambesi, a.s.o.
The main difference between the experience of the safari in Zimbabwe and other African countries we visited before is that here we have been feeling in the bush more like players rather than onlookers.
It was surprising and adventurous (we had indeed great experiences!!) even though we always felt safe thanks to our skilled guides.

We also wish to thank Suzanne and Luke for taking so good care of us, meeting us at the airport and at the hotel before the departure. We will certainly come back in the near future !

Heather and Matt Trumbull Visited: August 2013 Reviewed: Mar 17, 2015

35-50 years of age  |  Experience level: over 5 safaris

They made my Dream Wedding come true
5/5

Susan and Luke are two of the most incredible people we have met. Even tho they are not wedding coordinators they helped with every aspect of our wedding in a very very remote area, Bumi Hills in Kariba, Zimbabwe. At the time we where living in Buenos Aries organizing for Americans, British, South African and Zimbabwean friends and Family to come share our special day. We could never have done it without Susan! she was my rock and every person who came to the wedding still talks about how wonderful a time and how amazing Vayeni was. We recommend them to everyone we meet who wants to Travel!
Thanks for everything Vayeni and thank you for making our Dream Wedding come true.
Heather and Matt

Kirstine   –  
Denmark DK
Visited: March 2015 Reviewed: Mar 18, 2015

35-50 years of age  |  Experience level: 2-5 safaris

Exellent assistance at all times of the day
5/5

Vayeni delivered the perfect service and also helped us with flight information regarding flights that we had not bought from Vayeni. We are very satisfied, I completly trust them, and will definetly use them again.
During my trip Vayeni answered inquiries at all times of the day.

Peter   –  
Netherlands NL
Visited: February 2015 Reviewed: Mar 18, 2015

All was very well arranged
4/5

Good communication and service, no disappointments at all, the trip to Victoria Falls and all we did (Zipline, Falls Hotel, River cruise and helicopter was a very nice experience.
We enjoyed it a lot.

Mark Visited: April 2015 Reviewed: Apr 13, 2015

Kelley Austen organised us a Fab. trip to Great Zimbabwe and the Chilo Lodge at Gonarezhou
5/5

A very well organised, no hassle trip to two amazing areas of Zimbabwe, thank you!

Andre Cohen   –  
United States US
Visited: May 2014 Reviewed: Apr 13, 2015

35-50 years of age  |  Experience level: over 5 safaris

My family and I spent a month traveling through Zimbabwe and were supported by Vayeni.
5/5

Vayeni are very knowledgeable about the country, creative, responsive and flexible to their clients' different needs. In addition to the safaris, which were world class, they helped us to discover other parts of the country such as Bulawayo, the ruins of Great Zimbabwe and the Eastern Highlands. Having travelled through 14 African countries in the past year, Zimbabwe was definitely the highlight of our African odyssey.

Mark   –  
United Kingdom UK
Visited: April 2015 Reviewed: Apr 29, 2015

20-35 years of age  |  Experience level: first safari

Professional, Helpful and Informative
5/5

We travelled to Victoria Falls with Vayeni. Tara, who was our Vayeni representative was extremely helpful throughout the booking process, she was very informative and provided us with her own views on the various accomodation available throughout Victoria Falls. In addition she had recently visited the various accomodation so was able to provide us with a first hand account of what we could expect.

Through Tara, we booked the Victoria Falls Safari Lodge and it certainly lived up to our expectations. It is very beautiful, the rooms were spacious and very clean with all the amenities one would expect. Having breakfast whilst overlooking the watering hole, was very enjoyable as one was easily captured by the various animals coming to the watering hole.

Vayeni (Tara) also provided us with suggestions as to what to do whilst in Victoria Falls and whilst we did not book any further activities through Vayeni as we wanted to see how we felt when at the Fall, the information provided was very useful once we had arrived.

All told, Vayeni and especially Tara in this instance could not have been more helpful in ensuring we had a fantastic and very memorable time in Victoria Falls.

Gerry   –  
Zimbabwe ZW
Visited: April 2015 Reviewed: Jun 22, 2015

35-50 years of age  |  Experience level: over 5 safaris

Helpful, thoughtful, understanding, efficient
5/5

A Travel agent who really understands what you are looking for, budget constraints, understands about children, puts up with you changing your mind and facilitates a great holiday. What more could you want?

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 51
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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