Sort By: Date Most Helpful Rating 21-30 of 63 Reviews
Bruce   –  
Spain ES
Visited: August 2023 Reviewed: Aug 22, 2023

Email Bruce  |  65+ years of age  |  Experience level: first safari

Excellent Service, Quick replies to queries, First class and great value for money

We planned our safari to coincide with my birthday and Golden wedding anniversary which all our extended family attended. Mzanzi Experience dealt with all my questions courteously and quickly and dealt with my special requests for celebration dinners and additional beverages efficiently, and our arrival and departure arrangements at the lodge worked very well.
Our actual safari at the Kurula Lodge was exceptional value for money. The lodge was comfortable and offered extensive views over a well frequented water hole. Our ranger was very knowledgeable and went out of his way to make sure that we saw as much of the wildlife as possible, including the "Big Five". We were particularly privileged to see elephants mating and to follow the progress over 4 days of a fresh lion kill. Also to have several encounters with a pack of wild dogs which are on the seriously endangered list.
One thing to bear in mind is the difficulty of communication. There is only one place within the Klaserie Private Concession where telephone and data can be accessed. This can cause problems if there are unexpected flight changes or other domestic emergencies.
All in all an unforgettable experience which I can without hesitation recommend to others.

Laura Eccleston   –  
United Kingdom UK
Visited: June 2023 Reviewed: Aug 22, 2023

Email Laura Eccleston  |  35-50 years of age  |  Experience level: first safari

Great service

From the moment we enquired about the holiday it was stress free and perfect. The communication was great and we asked many questions that were answered quickly. Nothing was too much trouble. Throughout the whole experience we were very well looked after.

Monica   –  
Spain ES
Visited: August 2023 Reviewed: Aug 20, 2023

Email Monica  |  50-65 years of age  |  Experience level: first safari

Very kind

Transportation is very well organized, all of them very punctual.
The hosts are very kind, we thank them for the great effort they made to meet my partner's food needs.
The tour does not disappoint, it is possible to see a large number of animals.

Margarita   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 15, 2023

Email Margarita  |  65+ years of age  |  Experience level: 2-5 safaris

very good before and during tour

Excellent value for money especially as a solo traveller. Accommodation in Kruger was excellent (bumpy roads but otherwise no problems!) food and hosts were wonderful. Communication between myself and company (thank you Zelda) was also wonderful. Can highly recommend booking with Mzansi. Thanks again for a perfect trip.

Patrick de Briey   –  
Belgium BE
Visited: June 2023 Reviewed: Jul 14, 2023

Email Patrick de Briey  |  50-65 years of age  |  Experience level: over 5 safaris

Flexible, professional and full of dedication

We had a great time travelling through the Mzansi Experience.
Okavango Delta & 2 day Safari trip in the bush were definively worth while as well on human side than on wildlife discovery.
Thanks to our guides that proved to be real professionals.

Nicholas Joseph DAnna   –  
Portugal PT
Visited: June 2023 Reviewed: Jul 13, 2023

Email Nicholas Joseph DAnna  |  65+ years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Nicholas Joseph DAnna and not that of SafariBookings.
Nice Accommodation, Poor Safari

Most of the value of this 2-night package, which is higher than most, is in the accommodations, a fairly luxury fixed tent on a platform with private toilet and shower, at a nice lodge with a pretty good breakfast and dinner included.
The mokoro ride my first afternoon on the river next to the lodge was actually better than the more-hyped full-day "safari" mokoro ride on the delta the next day. There were plenty of birds, some hippos close by, and a beautiful sunset at the end.
The "safari" mokoro ride on the delta the next day first required a long, bumpy ride to get to the launch site. The actual mokoro ride through thick reeds was just okay. Not as many birds and the hippos only briefly appeared a long way off and quickly disappeared. The mokoro then landed at some remote spot and my guide took me on a long "Bushwalk" that was basically pointless. For the entire two hours we walked there was no wildlife other than a few random birds. The only thing that made it remotely interesting were some animal skeleton parts that looked like they'd been there for decades. My guide wanted to walk me a long way off to another area where the animals "might be", but I declined as my mobility was not up to an even longer hike.
Even if there had been animals, I question if making such a trek on foot a long way from any help with an unarmed guide was even a good idea (we did see some lion tracks).
The only thing that salvaged the day was that on the long, bumpy vehicle ride back we came across a herd of elephants.
The other safari option in this package was a Full Day Game Drive, but I learned from other guests that while there was a decent amount of wildlife, the drive to get to them was even longer, bumpier and more taxing than the one I took.
Three positives were my mokoro guides Kaiser and Carrie and my driver David. They were all very amiable fellows.

Reply from The Mzansi Experience
Reply from The Mzansi Experience
Posted on Jul 14, 2023

Hi Nicholas,

We value your feedback and are thrilled to hear that you enjoyed the luxury tented rooms and lodge. As with any safari tour, there is some travel involved before arriving at your destination. We clearly disclose the Camp’s location in our initial email correspondence and uphold a high level of transparency with our travellers – answering any questions that they may have after a bit of research is done. We kindly request you to consider that the abundance of wildlife during a mokoro safari or bushwalk is beyond our control. Please bear in mind that you are venturing into their natural habitat where they roam freely. Our experienced guides carefully select island stops within the Okavango Delta, aiming to maximize the chances of encountering animals while prioritizing the safety of our travellers.

We did initially provide you with a comprehensive package, offering more opportunities for animal sightings, and later honoured your request to change to a much smaller package to accommodate your limited budget. We regret to learn that you faced mobility challenges during your experience. However, it is important to note that we were not made aware of any mobility issues on your part. Had this information been disclosed to us, we would have been able to make appropriate accommodations and suggest alternative activities that require less physical movement. Transparency about such matters is crucial for us to provide the best possible service.

Warm regards,
Mzansi Experience Management

Christopher Clarke   –  
Australia AU
Visited: June 2023 Reviewed: Jul 13, 2023

Email Christopher Clarke

Extremely helpful and supportive

Mzansi were flexible in tailoring their package to the timetable we were tied to. Initial difficulties in arranging payment were met with numerous email exchanges as they endeavoured to find a solution, which ultimately they did. They were also flexible in meeting a timetable for payment that suited us. All aspects of the tour were explained fully and accurately. Customised times for shuttles were set and met. When we had disruptions to our plans when flights were delayed they managed to re-arrange our tour within 24 hours and found us a hotel near the airport at a cost within our modest budget. The rescheduled tour went off without a hitch. Finally, when our credit card was stolen on the last day of the tour, they were extremely helpful in helping us transfer funds to pay for outstanding sundries at the hotel/lodge. Pricing for the tour was very competative with alternative suppliers. in summary, they went out of their way to smooth over all challenges we encountered on the trip. The trip was delightful. Highly recommended.

Bodo Stoeber   –  
Germany DE
Visited: October 2022 Reviewed: May 30, 2023

Email Bodo Stoeber  |  50-65 years of age  |  Experience level: first safari

Great safari experience

Very professional guide, whit flexibel offers and idea to support and plan a mazing safari tour with guide! Any time again with this agency! Very helpfully even with payment issues!

Swanepoel Family   –  
Australia AU
Visited: December 2022 Reviewed: May 28, 2023

Email Swanepoel Family  |  50-65 years of age  |  Experience level: over 5 safaris

Very knowledgeable and friendly

Very enjoyable and stress free experience with knowledge guides who are easy to get on with and went out of their way to provide a top notch experience.

Lisa Winn   –  
United States US
Visited: February 2023 Reviewed: May 11, 2023

Email Lisa Winn  |  65+ years of age  |  Experience level: over 5 safaris

Lovely tour

The staff at the Boteti Tent Losge were amazing. I can’t say enough good things about their kindness, efficiency, and dedication to making us feel welcome. The location was perfectly situated on the Boteti River and provided a serene view of the water fowl and occasional crocodile. The helicopter ride over the Okavango Delta was the BEST helicopter experience o have ever had. We saw lots of animals and the guide was very helpful. The evening Mokoro ride was very eventful and peaceful all at the same time. Our polers did a wonderful job keeping us safe from a pod of angry hippos. The grounds of the lodge are very natural and unmanicured. I had a real sense of being out with nature. I highly recommend this lodge.

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