Timeline Travel Team
Timeline Travel
- Located In:
- Size:
- 1-5 employees (Founded in 2013)
- Member Of:
- SATSA & N12 Treasure Route Association
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $150 to $800 per person per day (USD, excl. int'l flights)
Reviews
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Email Ashley | 35-50 years of age | Experience level: over 5 safaris
Do not book with this company or Andrew as you will not get what he promises you.
Andrew is not even capable of setting up a successful timeline for a trip which makes the name of his company ironic and absurd in his case. He cannot be trusted. Andrew did not include all activities, services, and meals as promised for the itinerary we agreed upon for the set price that was established. There were numerous activities and fees he did not book or pay in advance, causing multiple complications. He tried to cheat us out of several things to keep as much money for himself rather than honoring our agreement. He refused to give us vouchers or contact details for accommodations, drivers, or anything related to our trip after he got our money and we were already in South Africa. He put us in an unsafe and very vulnerable situation on this trip, not to mention caused us immense anxiety. We had to spend our free time trying to troubleshoot the problems he created. We lost hours battling with him trying to pay for things he promised and had to recruit people from our lodges to help us. He scheduled drivers to pick us up at our hotel at the same time we were supposed to be on a boat ride or safari 3 hours away. This caused us to miss multiple activities be they were not scheduled in a realistic way. We were left in the middle of no where without a driver one night and another night we not given the accommodation we were promised and forced to camp in a tiny zip up tent in the middle of wild animals instead of the luxury tented lodge described in the itinerary that Andrew just decided he was not going to book as promised. I could write pages on all the lies and deception this man did regarding our trip. Andrew literally told me that he was going to make my trip painful after he took our money and we were dropped off by ourselves in Kruger NP (when he was supposed to be our guide/driver for 2 more days)and this was the only thing that came out of his mouth that was true. Do not give this company or Andrew any money. Avoid at all costs.
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Email Alyssa | 35-50 years of age | Experience level: first safari
He is a dishonest man who only selectively paid for activities/ meals on our itinerary.
This man did not stick to our agreed upon itinerary. He would not provide us vouchers or confirmations for bookings because he had only paid for some of our activities and not others. He did not always provide the stated accommodations on our itinerary either, changing some of them after we paid. Even certain meals on the itinerary were not provided. If it was not for the help of the employees of our lodging and transportation companies that advocated for us to get payment and information out of Andrew, it could have been much worse. It was a vulnerable situation, having paid for the whole trip and being in another country without the security that everything was provided for. We were trying to stay one step ahead by calling our lodging ahead of time to find out if it was paid for and which excursions. It was hard to enjoy our trip with having so much anxiety and insecurity.
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Email Kenan | 35-50 years of age | Experience level: first safari
To be avoided
Terrible company to be avoided by all means. They failed in delivering on the itinerary they were committed and refused to refund us. Total absence of professionalism