Melvin and Ann from our office during a game drive
Africa Marvel Tours
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- Kenya Association of Tour Operators
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $80 to $800 per person per day (USD, excl. int'l flights)
Reviews
CH
Email Louis-Arthur N. | 20-35 years of age | Experience level: first safari
Perfect safaris with amazing guide !
From start to finish everything went smoothly !
Perminus was very flexible and showed great reactivity when organizing our safaris in the Mara and Amboseli.
Our guide/driver Joe was amazing in finding all the animals and getting all the great photoshoot angles for the big 5 ! He was very knowledgeable and it was a pleasure to spend 6 days with him !
Accommodation was good, especially Tulia (ex Zebra Camps) in Amboseli.
If you're looking for a memorable experience at a great price, look no further !
BR
Email Luiz F Castro | 50-65 years of age | Experience level: first safari
Amazing experience! Very well organized trip. Services rendered with professionalism.
Fairmont Masara Safari Club has excellent facilities and very attentive services from all the team.
IN
Email Janki Bhatt | 20-35 years of age | Experience level: first safari
Awesome experience!!
Everything was so well organised.
We had an awesome experience at masai mara and had a delicious food as well.
Everything was perfect as per the plan.
I will definitely go with the marvel tours while visiting my next african destination.
US
Email Brandon | 20-35 years of age | Experience level: first safari
Africa Marvel Tours Made My Dream Come True
From the very beginning of my journey of planning my safari to Kenya Africa Marvel Tours there every step of the way. I reached out to Perminus via WhatsApp and he was very quick to respond and answer every single question I had over the year of planning which I throughly appreciate. He suggested the perfect itinerary for my wife and I, and was even willing to make small last minute adjustments to accommodate us. Upon arrival to the airport our driver met us outside of arrivals with our names held up so it was easy to locate him he then took us to our hotel for the night in Nairobi before our safari began. The next day we were met by our fantastic tour guide Joe who from the very beginning briefed us on what we could expect throughout our journey. Joe was a pleasure to have as our guide he has a very extensive knowledge of the animals and made sure to try to gets us as close as he could to get the best pictures. You can tell he really loves his job. Everything from the beginning was seamless, there was a little issue we ran into when we arrived to our accommodations in Diani beach apparently the accommodations hadn’t been paid for yet so I had to pay for one night after already paying however Perminus kindly refunded me for that. Inconvenient but not a huge deal to me I’m sure they will try their best not repeat this mistake. All In all this was a safari experience of a lifetime!! My dream trip realized thanks to Africa Marvel Tours.
NZ
Email Nicola Burrows | 35-50 years of age | Experience level: over 5 safaris
Disappointed by last minute changes and miscommunication
A wonderful safari was let down by a last minute accommodation change and miscommunication between the tour office and my guide.
I'll start with the positives. Communication with Perminus at Africa Marvel Tours was quick and easy. He was helpful with making itinerary suggestions. I was able to call via Whatsapp before I left NZ. He was quick to let me know that my guide was running late for my initial pick up - which I appreciated.
I loved my stay at Tsavo East Voi Safari Lodge - the view overlooking the plain below was MAGNIFICENT!!! I highly recommend staying there. I have never seen so many elephants before. They were everywhere!
Amboseli had incredible contrasts between the dry landscapes and marshes. Overall Amboseli seems more affected by the current drought than Tsavo East. But I have no idea what they were like before the drought, and I was still able to see many animals at both. There are lots of carcasses at Amboseli due to the drought.
My guide was mostly good. He was knowledgeable and professional and I felt very safe as a single woman.
My disappointment came when my accommodation outside Amboseli was changed the day of arrival. I was most disappointed as I was moved to accommodation that was more basic than I had expected. I communicated my disappointment to Perminus, who said his supervisor would be in touch with me. That never happened. This last minute downgrade of accommodation left a sour taste in my mouth.
The other disappointment was a miscommunication between the Tour office and my guide. My guide told me that I HAD to do a full day in the reserve as I would have had to pay for an additional entry fee, if we wanted to enter again. So I agreed, even though I would have preferred a morning and afternoon drive. Full day drives are tiring and less enjoyable. (At this point I had forgotten that my itinerary specified that I had a morning and afternoon game drive.)
At the end of that day, as we were confirming plans for the next day, my guide told me that we wouldn't be able to enter the park again on my last morning as we didn't have an entry. This time I remembered that my itinerary specified that I had a game drive that day, (and lunch in the park). I had to contact Perminus to get this cleared up and was able to have that final game drive. I wish I had done this the previous day.
Make sure that you get what is written in your itinerary!
I had my hot air balloon ride moved to another day, as the day it was scheduled was already booked. This was mildly frustrating, as I had booked this months in advance, but Tour Office only booked it a few days before. The one positive of this, was that I was able to see 5 cheetah the morning I would have been on the hot air balloon ride.
Going on a safari is a wonderful thing to do. Both Amboseli and Tsavo East are very different. The accommodation at Tsavo East, probably means I rate it more highly.
Unfortunately the accommodation downgrade, lack of follow up and miscommunications between the office and my guide, means that I would not book with Africa Marvel Tours again.
Reply from Africa Marvel Tours
Posted on Apr 4, 2023Jambo Nicola,
Thank you for entrusting us to do your safari to Amboseli and Tsavo. Glad to hear that you had a great safari and that you managed to see all the big 5. Great that you enjoyed your stay in Voi Safari lodge at Tsavo. Again accept our sincere apologies for the disappointment with the accommodation change in Amboseli and not getting back in time. This occurred due to the closure of the original camp booked which was a mid range type of accommodation and when you made the call to Perminus there was an agreement for a free upgrade to a luxury type of accommodation. However due to the changes happening close to safari start date we could not confirm the upgrade due to the luxury camp being fully booked. We had to look for an alternative which we got at another mid range type of accommodation which is the same level as the initial camp(closed camp).
Its great to hear that your guide was mostly good, knowledgeable and professional and that you felt safe as single a single woman traveler.
As for the game drives the options are either a morning and afternoon game viewing drives or alternatively a full day game viewing drives, this is always agreed between client and driver guides depending on how the previous day was, some clients prefer full day while other prefer morning and afternoon game drives. With either of the arrangement there should not be an issue of extra park fee, so we are going to look into this and work on the same.
For the balloon safari while doing the reservation there was no enough load(people) to fly on the original date of booking and we could only get the same the following day hence the move to the following day. Glad that you had a chance to see 5 cheetahs on the morning you should have been on the balloon safari.
We appreciate your feed back and going forward we guarantee working to improve on our services to ensure seamless safari experience for your next safari expedition with us.
ES
Email Ander | 35-50 years of age | Experience level: first safari
The most amazing lived ever thanks to the most supportive company!
The most amazing lived ever thanks to the most supportive company! It was an great choice! Thanks a lot to the driver and the office agents!
FR
Email Gwenael Girard | 35-50 years of age | Experience level: first safari
professionalism, reliability, flexibility
We are very happy about the Africa Marvel Tours company especially regarding our excellent guide named Ronnie
US
Email Elizabeth Dews | 20-35 years of age | Experience level: first safari
A Great Experience!
I have nothing but great things to say about the team at Africa Marvel Tours. From the very start, Perminus was incredibly helpful and responded to every email quickly (even on weekends and after hours). Our entire trip went smoothly and we felt so safe. One night, the hotel we had originally picked overbooked. Perminus was already on it and rebooked us at another place. Our driver, Joe, was wonderful. He is an excellent driver that knows all the best places for wildlife viewing. He found us the "big 5" and many, many more! He has been a guide for quite awhile and his experience shows. We really enjoyed his company!
I did a lot of research before choosing this tour company and I'm so glad we did. They had the best prices I could find with great service to match it.
BE
Email KC | 50-65 years of age | Experience level: 2-5 safaris
Perfect custom-made safari trip
Very fast response - with clear and complete info about what to expect.
We requested quite a few changes from the 'standard' trips (in terms of accommodations and parks to visit etc)
but they were all taken into account as requested.
Very experienced and professional guide/driver as well.
We recommend 100% !
the first time of safari vacation
This journey is really exceed my expectation owing to the grant scenery and the unbelievable feeling while you meet the animals that I can not imagine before went there. I also want to appreciate my guide&diver sammy for his kind, patient and professional teaching me a lot of new spices name and knowledge. Thank u Africa marvel tours giving us an excellent private trip especially in Mara. Trust me go safari with no regret and you will like the feeling of the ability about meeting animals anytime anywhere around you like a surprise. After all that is a really nice memory.