Melvin and Ann from our office during a game drive
Africa Marvel Tours
- Office In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- Kenya Association of Tour Operators
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $130 to $450 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Kat Harrison | 35-50 years of age | Experience level: over 5 safaris
A great trip!
Perminus was great at answering questions and tailoring our trip to just what we wanted, he was responsive and thoughtful. Ben, our driver, was great while we were away. A really good trip.
Email Mercy | 20-35 years of age | Experience level: over 5 safaris
They are simply the best!
They are fast when planning your tour ,I needed one organised on a short notice of less than 24hrs and Perminus tried his best to make sure it was well organised :)
AE
Email Daisy | 20-35 years of age | Experience level: 2-5 safaris
It is a trusted Travel Company that never disappoints.
Best Safari Ever!
Wanted to treat my kids and decided to take them on a short safari. Choosing Africa Marvel Tours was the best decision for me.
Perminus from the office had so many options for us and we decided to take a trip to lake Nakuru and it was the most convenient in terms of driving for hours with the kids. Choice of Lodge was just perfect, Lake Nakuru Sopa offered 5* service. Game drives were perfect though we didn't see elephants as there are none in Lake Nakuru. I highly recommend Africa Marvel Tours for the 5* service.
Email Richard | 20-35 years of age | Experience level: first safari
Excellent Safari experience
My wife and I had our last minute trip in August, visiting Lake Nakuru and Masai Mara. Africa Marvel Tours did a fantastic job suggesting options for us and our driver guide, Ken was really informative and made sure we had best spots for game drives. Masai Mara turned out to be a real safari gem.We saw all the big 5 and had a chance to experience the migration. When we return we shall definitely use this tour operator.
IL
Email Asaf Hadari | 35-50 years of age | Experience level: first safari
A Very reliable and efficient touring company
I took a tour to Amboseli national park with Africa Marvel Ltd. the booking went very smooth and quick, very good communication and helpful service, the driver was professorial and kind.
Email Tomas D. | 20-35 years of age | Experience level: 2-5 safaris
Flexible, timely service for a 3-day safari experience
The brief safari tour experience we enjoyed with Africa Marvel Tours had only positives, from the driver Mike always being on time to him flexibly adjusting to our preferences with regards to pick-up, drop-off or game drive timing. The two accommodations picked (Sentrim Lodge, Saltlick Lodge) both had its stunning viewings of elephants tied to it and generally offered above average sleeping arrangements. Recommended!
IT
Email Margherita Pisacane | 20-35 years of age | Experience level: first safari
excellent, satisfied all our requests
We were in Kenya in March 2025 and it was incredible. Our driver was Joe and he was impeccable, an amazing driver, he showed us all the animals we pointed out to him and was always available to us. In addition, we chose to be accompanied by a guide who spoke Italian and they entrusted us with Francis who was wonderful, he explained everything about the animals and has an incredible eye. I can say that Joe and Francis were an impeccable couple and made our 4-day stay FORMIDABLE. If you were to book a Safari in Kenya I absolutely recommend Africa Marvel Tour, and in particular ask for Joe and Francis.
DE
Email Pia | 20-35 years of age | Experience level: first safari
Great Safari tour, good organisation!
We are very content with the organisation Africa Marvel Tours. While booking two lodges weren‘t available and Mercy immediately tried everything to find an alternative. The communication was very good and very helpful. The safari itself was awesome and breathtaking. We had great lodges, Taita Hills Resort & Spa, Kibo Safari Camp and the best one Severin Safari Camp. We had the best guide, called Ian, who knew everything about any animal. He showed us the best places and tried everything that we see every animal we want. He was very kind and friendly and everytime there for us. In addition he also looked after us. So we would highly recommend the organisation and especially the driver Ian.
Email Gemma | 35-50 years of age | Experience level: first safari
Not Recommended
Unfortunately I have to write this to warn other people as we had a bad experience with Africa Marvel Tours.
We went in August but it took several months to recoup some money from them and have only just got around to writing this report.
I had high hopes for this trip and spent almost a year planning the trip of a lifetime for my 40th birthday with my family. I had decided years earlier that I wanted to do an African safari in style for this milestone.
When I contacted Perminus, I was very specific with what I wanted and we went back and forth a lot fine tuning our itinerary (10 nights Kenya and Tanzania) and I spent a lot of time researching and selecting specific accommodation based on the effect each would have on the total cost of the trip. I wanted to stay in some more luxury lodges but mix it with some mid range lodges so that it wasn't as expensive in total.
Perminus was very helpful in the planning process and I felt confident that this was going to be the trip of the lifetime I'd dreamed of. We were able to secure all but 2 (out of 6) of the lodges I'd selected but we booked into good alternatives for those 2 that we couldn't get.
Between paying the deposit and the final balance our group had gone from 6 people in 3 rooms to 4 people in 3 rooms. We paid extra to have 2 people in their own rooms.
Fast forward to 3 days before the tour began. I contacted Perminus on arrival in Nairobi (our tour started from a hotel we had booked ourselves in Nairobi) to ask what time we would be collected on Day 1. At this point, he informed me that 3 of the lodges that we have confirmed had been changed. All 3 were the best, most luxurious properties that we had paid a hefty premium for. I was furious. The alternatives were significant downgrades from what we had been told was confirmed prior to paying our final balance.
On arrival at the first alternative property, the reception staff handed us 2 keys instead of 3. They informed us that the booking requested was only for 2 rooms. In fact, they had more rooms available but had just sold them to a family who just arrived and were still there in the reception at the same time as us. So this first lodge was not only quite a lot cheaper than the one we paid for, but we only got 2 rooms instead of 3. We were there for 2 nights.
The same thing happened at our third stop. Exact same story except a bigger downgrade. The poor hotel staff having to be the one to break the news to us because despite our driver confirming with Perminus that we had 3 rooms for the rest of the trip, he lied and said we did, when we didn't.
The 4th stop (the third changed lodge), we had our 3 rooms but this was the biggest downgrade of all. We'd booked a really nice luxury property in Serengeti with a pool and sweeping views over the plains. We were put into a perfectly fine tented camp with no view or pool and it was baking hot there when we were trying to rest in the afternoon. It was worth significantly less than what we'd paid for.
There was no effort to warn us about these things or provide an explanation. I had to call Perminus to demand an explanation during the trip. The explanation given was that his colleague had accidentally cancelled all our bookings instead of amending the number of people from 6 to 4 (this would have been several months earlier and still we weren't told). They were able to get back all the accommodations except the best ones.
Unfortunately I don't believe that is what happened. I believe that this was intentional to make a bigger profit or perhaps, to survive another few months if the company is in trouble. The reason I think this is because I have read reviews of other companies in Kenya doing this, so it seems to be common practice. In addition, a family who went the week after us with Africa Marvel had an even worse time. You can read their review on SafariBookings (Li, Sep 12 2024).
I had to chase and chase them to organise some kind of refund. It was incredibly frustrating. I did my own research and based on published rates, the DIFFERENCE in what we paid and what we got in terms of accommodation was about USD5600. But these safari companies access agent rates which can be 20-30% cheaper. Even so, that would mean that we overpaid by about USD4000. After 3 months of chasing, I finally received USD1600 back. Better than nothing, but we were totally and utterly ripped off and I would hate the same to happen to anyone else.
The places we visited and the lodges were all good and the wildlife was truly amazing. But this experience made what was meant to be the trip of a lifetime, an unpleasant experience where I was having to ignore this stuff in the moment in order to try an enjoy myself. I would be wary of any Kenyan tour company after this and would rather book my own accommodation and fly to each place than risk being ripped off again.
That said, both our drivers in Kenya (Joe) and Tanzania (Medy) were great and I feel sorry for them that they have to be the face of this unprofessional and dodgy company.
Book at your own risk. If you do, go for the cheaper accommodation as you will probably end up there anyway!
Reply from Africa Marvel Tours
Posted on Jan 16, 2025Dear Gemma,
Thank you for your feedback and review, we value our clients feedback.
In reference to your complain about the refund we had it sent within the period mentioned to you on email and we are glad that you acknowledged receipt of the same with thanks.
We looked into your communication with Perminus and It was true there was a lot of back and forth trying to decide on which lodges and at the same time fit your budget. At the time of booking we confirmed that you were informed of the unavailability of some of the lodges considering your booking was during the peak season. As a general practice the agreement was to have them wait listed and see if something will open up with time.
Initially your booking had a total of six people that is three double rooms. One month to the safari start date you reduced the number of people from six to four which meant we change to two double rooms. The last minute booking change affected the booking.
We tried our level best to place you in accommodation similar to the initial booking and only one camp we had to move you from luxury to midrange which we acknowledged there will be a refund for the difference in price. We credited your bank account with the price difference and you acknowledged receipt with thanks via email.
We appreciate that Joe and Medy were great guides during your safari.
Once more we are grateful for your feedback and will endeavor to continue on improving on our service delivery.
Email Kristi | 35-50 years of age | Experience level: first safari
Magical Experience
My partner and I did a four day, three night tour. Our guide Sammy did an exceptional job, keeping clear communication, always prompt, cautious and skilled driver/ navigator and informative host. He was always considerate of our particular interests and allowed us to have some beautiful and possibly somewhat rare experiences in the national parks. If you’re looking for an incredible experience, please book with Marvel and ask for Sammy.
