Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 39
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 39 Reviews
Louis Malzer   –  
Australia AU
Visited: August 2024 Reviewed: Sep 29, 2024

Email Louis Malzer  |  65+ years of age  |  Experience level: 2-5 safaris

An excellent, well - organised business
5/5

Ant was extremely helpful in tayloring our itinerary to fit in with what we requested. He replied promptly to any queries we had and was happy to discuss any requirements.
The tour was very good value for money, the vehicle comfortable and well-kitted out.
Beavan, our driver/camp manager/chef, deserves special mention as he was always cheerful, helpful and happy to go above and beyond.
Overall I would thoroughly recommend this company and will use them again without hesitation

Niall   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 11, 2024

Email Niall  |  50-65 years of age  |  Experience level: first safari

Professional, thorough, safe, and gave us the holiday of a lifetime.
5/5

Very impressed with the service we received from Ant in advance of the trip. Organising an itinerary that suited our timescales and requirements over WhatsApp, email, phone and facetime was all done with a minimum of fuss.

Upon arrival in Harare, we received a detailed briefing from him and Beaven in advance of departure. Because one of our party had been held up due to a cancelled flight, we had to re-jig the schedule and, again, this was done in a heartbeat and without any anxiety.

The trip itself was fantastic. Beaven was magnificent and negotiated the dreadful Zim roads like the pro that he is. At the sites we stayed, erecting the tents and sorting out the facilities became second nature and we were made to feel like family. The food was great (including one of our number who was vegan) and nothing was too much trouble. We visited Mana Pools, Chitake and Chizarira national parks - all of which had their own differing appeal which meant that we all had different favourites! There's not enough space to talk of the amazing experiences at each of the camps and sailing on Lake Kariba. All magnificent!

At every stage, Beaven's expertise and knowledge shone through. He looked after us and we felt we made a friend for life. There were some early starts and by the end, some of the teenagers were less than enamoured with getting up at 0600, but we saw it through and came back to the UK with memories that will last a lifetime, all thanks to the Mane Pools Tourism Services. 10 out out 10, guys!

Liljana   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 6, 2024

Email Liljana  |  50-65 years of age  |  Experience level: first safari

Booked a holiday - got an adventure! Happy days!
5/5

It’s been about a week since we’ve been back after 24 nights in Zim and we can’t get enough of reminiscing. To start with there were dozens of calls and WhatsApp messages with Ant as we planned a once in a lifetime holiday/expedition/challenge - he is so generous with his time and encyclopedic knowledge and has the most amazing love for his country which comes across clearly in everything he does. We had a nigh enough perfect itinerary - for the novice adventurers that we are - and visited Nyanga, Bvumba, Manapools, Lake Kariba, Hwange, Victoria Falls and Matopos.

Ant arranged a wide variety of accommodation from the gorgeous Sunbird Guest house in Harare (where he and his wonderful team are based) to a four star hotel to cottage to campsites for our 4x4 and roof top tents (and kept a watchful eye over our late arrivals to some places and let venues know when we couldn’t do it ourselves) - but the tents and the Toyota Land Cruiser were our home for most of it.

The Land Cruiser is a no-nonsense fortress on wheels and driving it on very steep and lumpy mountain roads was our almost daily dose of adrenaline (but we are not silly daredevils and it felt more like riding a blancmange than a neck-breaking stunt ride - speed is not your friend when you’re navigating a rugged Zim landscape - great fun all round though). No doubt that we would not have seen half the things we saw without a reliable 4x4 so this was the perfect way to travel. We drove in excess of 2,000 miles without any car trouble which is a testament to the great care Ant and his team take with the cars.

We didn’t get, nor did we want, a restful poolside holiday. We were ‘geographically uncertain’ (i.e. lost), dusty and achy more often than not. It was a challenge at times to pack up camp by 6am for the sake of seeing the animals before the heat set in but it was well worth it and we only got guides/rangers a couple of times - this is the great advantage a self-drive expedition like this offers. We did start a bit wary but felt quite empowered (dare say fearless) and independent by the end of it.

It’s a worthwhile side note to say that we are all female - two not particularly fit fifty somethings and a nineteen year old- all long term London dwellers with no prior experience of anything like this. We felt completely safe and comfortable throughout.

And finally, it feels redundant to say it but still…Zim is a beautiful country - so many different landscapes and something special wherever you look. Manapools elephants are the calmest, quietest and most graceful living things you’ll ever see. Hwange lions let you get your car within six foot of them (and their cubs!), Nyanga ponds are so clear and a (freezing) joy to swim in. The beauty of Lake Kariba sunsets is equalled only by the Milky Way which was so easy to see as there is hardly any light pollution. Matopos rock formations might as well be on another planet and would make a fine location for a future Sci-Fi classic. We felt at times like we had six holidays in one - and there was so much more we didn’t get a chance to see.

All in all we feel so lucky and grateful to have found Ant and his team - none of this would have happened without their care and attention. Thank you Ant, Trymore, Godfrey, Tino, Chris, Moses, Costa - and Ant’s mum too 🙂 - for your warm hospitality.

Rafael   –  
France FR
Visited: August 2024 Reviewed: Sep 1, 2024

Email Rafael  |  50-65 years of age  |  Experience level: over 5 safaris

Professional, helpful, flexible, reliable
5/5

When planning our trip, Ant''s advice was precious to put up a realistic itinerary allowing us to combine both must sees (Vic Falls, Mana Pools) and pretty unique experiences (sailing the Kariba lake on a catamaran then crossing the lake on the ferry, securing a spot at Chitake, managing a spot for us at Kazuma at the last minute...). On arrival, he was also very helpful in dealing with my lost luggage: I was only reunited with my bag 10 days into our trip but thanks to Ant's superb assistance that inconvenience did not interfere with our experience in anyway ;) During our stay at the Sunbird guest house before hitting the road we got a complete brief on the car and on the dos and don's while on the go: we used every recommendation as we went and genuinely loved every minute of our adventure. The set up of the cars is really well thought out, the car itself was very reliable. The whole team is dedicated and warm. We loved Zimbabwe and most probably the help we got from the whole team who provides a superb service altogether. I cannot recommend the country enough nor going with Mana Pools Tourism services for the trip.

Timon   –  
Germany DE
Visited: June 2024 Reviewed: Jul 29, 2024

Email Timon  |  20-35 years of age  |  Experience level: 2-5 safaris

Well-equipped 4x4, very supportive and trustworthy rental company!
5/5

We rented a car for our 2-weeks road trip and couldn’t have wished for a better rental experience. Ant is very supportive in everything you might need. The car is fully equipped with high quality camping gear - we missed nothing. Huge recommendation and would definitely rent there again!

Vanda Mourao   –  
France FR
Visited: May 2024 Reviewed: Jun 11, 2024

Email Vanda Mourao  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent
5/5

We rent a 4X4 with 2 tents and fully equiped, which was very convenient. The vehicle was very well equipped and we were able to visit the park independently, in complete freedom. We had a precious help from Bevan, we really recommend him. Bevan drove us in security and he knows everything about Mana Pools. First morning, he brought in front of the lions, which was very excitting for a start and then, he could give us all explanation we needed throughout our stay. He's also a good cook! Everyday we enjoyed Bevan's company. We stayed by the river and we could enjoy the sunset and the campfire. We had a great time watching the animal, elephants, antilops, crocodiles and the baboon's circus. Monkeys was also trying to steal us our food which was part of our distraction...

Reply from Mana Pools Tourism Services
Reply from Mana Pools Tourism Services
Posted on Jun 16, 2024

Thanks so much for taking the time to review us Vanda. We are so glad you enjoyed Zim and look forward to welcoming you back for more fun in the sun.

Best Regards Ant Bown for the Manapools.com Team

Jane & Dave Greenslade   –  
United Kingdom UK
Visited: May 2024 Reviewed: May 20, 2024

Email Jane & Dave Greenslade  |  50-65 years of age  |  Experience level: 2-5 safaris

Brilliant!
5/5

If you’re thinking about a Zimbabwe self drive adventure this is the company to contact. Ant is very communicative, helpful and has lots of good advice and local knowledge. The vehicle was ideal for the self drive safari, well equipped with everything you need, and the handover with Kosta was informative and useful. We loved our time in Zim, people are really friendly, roads are challenging, scenery and animals amazing and Kariba ferry great fun with a swim stop mid lake! Wished we could have stayed longer…

Reply from Mana Pools Tourism Services
Reply from Mana Pools Tourism Services
Posted on Jun 16, 2024

Dear Jane and Dave,
Thanks so much for visiting, you were an absolute pleasure to work with and we hope to welcome you back again soon.
Best Regards
Ant Bown
for the Manapools.com Team

Martin   –  
Germany DE
Visited: April 2024 Reviewed: May 8, 2024

Email Martin  |  50-65 years of age  |  Experience level: over 5 safaris

Everything smoothly and without problems
5/5

Vehicle was in very good condition, no complaints. They showed us all functions and introduced us to the camping equipment. also vehile return went very smoothly

Reply from Mana Pools Tourism Services
Reply from Mana Pools Tourism Services
Posted on Jun 16, 2024

Thanks so much for taking the time to review us Martin, we are so glad you had fun exploring Zim. We really do think it is the best country in the world and are glad you could experience it.
Best Regards
Ant Bown for the Manapools.com Team

WJ   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 15, 2024

Email WJ  |  35-50 years of age  |  Experience level: first safari

Manapools.com - Just incredible!
5/5

We had the most incredible trip in Zim thanks to Ant and the team at manapools.com. It was brilliantly planned and we were very sad to wave goodbye to our 4x4. Cannot recommend them enough!

Oli Morgan   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 14, 2024

Email Oli Morgan  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing service from start to finish providing an epic adventure
5/5

Manapools.com delivered a unique "holiday" experience for us that i will remember for the rest of my life. From our first enquiry they provided an excellent service giving invaluable insight into what was possible in the time we had and understanding what we wanted to get out of the trip. Ant came up with a great itinerary that was challenging but rewarding in the most amazing way. The vehicles were great and dealt with everything we did without missing a beat. The roads are as bad as they say, don't underestimate that part! The B&B at the end was the perfect place to de-compress and get ready for our flight home. All in all an amazing trip that i'd like to again only with more time. Great value for money too.

Reply from Mana Pools Tourism Services
Reply from Mana Pools Tourism Services
Posted on Jun 16, 2024

Thanks so much for taking time out to review us, we thoroughly enjoyed meeting you both and are so glad you enjoyed Zim.

Best Regards
Ant Bown
For the Manapools.com Team

Average User Rating
5.0/5
Rating Breakdown
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