Tsavo cats staff
Tsavo Cats Tours and Safaris
- Located In:
-
Lithuania
India
- Size:
- 5-10 employees (Founded in 2011)
- Member Of:
- Ministry Of Tourism & TRA
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $115 to $490 per person per day (USD, excl. int'l flights)
Reviews
Email Dorota | 50-65 years of age | Experience level: first safari
A tour operator that failed to deliver the agreed private safari experience and did not provide adeq
⭐️⭐️ Review – Tsavo Cat Tours & Safaris
We booked a private safari with Tsavo Cat Tours & Safaris which unfortunately was not delivered as agreed.
• A private 4x4 vehicle was booked, but a standard van was provided.
• The itinerary was changed without our consent.
• The agreed road transfer back to our hotel was replaced with a train journey to Mombasa.
• Basic expected amenities were not available.
These were material changes that reduced the value of the safari.
After the trip, we contacted the operator to request a fair partial refund. Although there was initial acknowledgment, no clear proposal was provided and communication eventually stopped despite reasonable deadlines.
This review is shared as a factual account of our experience so that future travellers can make informed decisions
GR
Email Iosifidis | 20-35 years of age | Experience level: first safari
A well spent week, Kenya is a unique experience
The office was helpful, they took us from our hotel, and returned us there. The tour was a nice experience, that i have recorded and upload on YouTube https://youtu.be/DMvOnbphfb8
You may check all 5 videos on my channel
GR
Email Justjorge | 20-35 years of age | Experience level: first safari
Nice safari, tricky prices, not so good accomodation.
The safari itself was good, living up to our expectations. The drivers were excellent. I have nothing to complain about the communication either, which was always immediate. However:
The lodges and hotels were kinda bad. Alright, we expect nothing of luxury when going for a safari in the savannah, but to think there was no water in the showers or toilets most of the time... also, the tents' build was rather poor and the buffet was nothing special. It's not like I cannot stand it as a young and adventurous man, but since the price was quite high, I doubt the overall accomodation provided was worthy at all.
Furthermore, there remains on me the bitter taste of having to pay some 100 euros higher than the price formerly agreed upon, without any official documents about it, under the excuse of "the currency value changes". Also, keep in mind the general phenomenon that, in Kenya, everybody demand a tip for the services they provide, from the tour guides and drivers to even the people approaching you on the road, offering to help you with directions.
Reply from Tsavo Cats Tours and Safaris
Posted on Jan 5, 2020Dear Justjorge. Happy new year to you? Thank you sop much for your feedback regarding your Kenya safari Holiday with us for the 7 days and 6 nights safaris. Your appreciations are highly accepted.
In Kenya, Tipping is NOT MUST" If anyone did asked you for the same during the tour, We apologize for the same. For the accommodations, we offered the service according to the budget you paid for the trip. We are happy for your great compliment that will help us improve on the above mentioned.
We are looking forwards to Serve you next. Best regards from Tsavo Cats Tours and Safaris.