Amazing Safari Adventure with Nhlalala Travel
Nhlalala Travel
- Located In:
- Size:
- 1-5 employees (Founded in 2017)
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $157 to $1,259 per person per day (USD, excl. int'l flights)
Reviews
RO
Email Bogdan C. Stoica | 50-65 years of age
Very poor and careless service
We have booked with this agency a tour of Johannesburg in January. It was on our way back home from Kruger Park that we had a whole day and booked a cultural city tour with this agency for our family of 3. They asked for a down payment of 35% when booking some weeks in advance and for the full payment of the balance before the tour start. We did so - they were supposed to send us a payment link for the balance one week before the tour but they forgot, we noticed them and we paid. In the morning of our tour, the weather at Nelspruit Airport was bad and our flight was cancelled so we could not make it to arrive to Johannesburg at the previewed hour. We even had to rent a car and drive for more than 4 hours so as to be sure we get in time for our flight back home in Europe. I wrote them a message right after the cancellation of the flight was announced, let them know that we could not make it and kindly asked them whether we could be reimbursed all of part of the Euro 250 cost of the tour. They did not answer for a week or so. After few kind follow ups, they replied, they said they will inquire again internally, I waited for another 2 weeks, made follow ups again. Long story short, they not even bothered to answer something. Not to say that they did not announced us that in case of cancellation due to a non-attributable reason they will not reimburse anything. Anyhow, a very poor service, a clear careless agency related to its clients and absolutely no sympathy or courtesy for its clients. I am even more surprised they have such high ratings. My recommendation - be careful if you book with them and never pay the balance before the tour (as they request).
IT
Email Federico | 20-35 years of age | Experience level: first safari
Incredible experience
We had an absolutely amazing 4-day safari experience in Kruger National Park with Nhlalala Travel. Everything was perfectly organized from start to finish, with punctual schedules and smooth logistics that made the trip completely stress-free.
We were accompanied by different guides during the safari, and all of them were extremely knowledgeable, professional, and friendly. They were always happy to adapt the program to our requests and were genuinely motivated to help us see as many animals as possible. Thanks to their experience and dedication, we were lucky enough to spot all of the Big Five, along with many other incredible species.
The accommodation and lodges were outstanding — comfortable, beautiful, and immersed in nature, which made the whole experience even more special. Meals and overall service were excellent and added to the feeling of being well taken care of throughout the trip.
The value for money was truly excellent considering the quality of the organization, the guides, and the lodges. It exceeded our expectations in every way.
This safari was a once-in-a-lifetime experience and we could not recommend Nhlalala Travel more highly to anyone looking for a well-organized, flexible, and unforgettable safari in Kruger National Park.
IT
Email Luca | 20-35 years of age | Experience level: first safari
Unforgettable safari experience
We had an amazing custom trip organized by this agency. Their communication was incredibly fast and the guides were fantastic—being locals, they gave us so many unique tips that made our experience truly special.
Even when we hit an unexpected closed road on the Panorama Route, they resolved it immediately without any stress for us. The Kruger safaris were also perfectly organized, with easy pickups right from our lodges. If you want a professional, tailor-made adventure, look no further!
IT
Email Martino Parmagnani | 35-50 years of age | Experience level: first safari
Kind and professional
Nhlalala Travel set up 3 days Safari tour as we wish being always kind and available.
Special thanks to Norman who was our man who was every time kind and professional with us. The same with Sibusiso who brought us in a full day safari, and also the local guide partner Patrick which collaborated with Nhlalala Travel.
DE
Email Alexa Hahn | 20-35 years of age | Experience level: first safari
Very reliable, on time and trustworthy
First of all I want to thank the whole team for this unforgettable experience!
We stayed at the Kruger Gate Hotel and it was perfect, even better than described/in the pictures.
The team, Konghi, Norman (in the field) and Marcus always made us feel welcome and provided us with the best safari experience possible.
Special thanks goes to Norman (in the office) who was always super quick to reply and answer all of my questions, even during the stay.
Email Ellen Innes | 35-50 years of age | Experience level: first safari
Very accommodating tour operator and staff
Great value for money. Tour operator was very accommodating with out late arrival time but did not let it impact the safari time. We were also able to organise late check out. Big thanks to Norman and Khongi for making the experience so incredible
SE
Email Lisa | 20-35 years of age | Experience level: first safari
Everything worked perfectly!
Everything worked perfectly, from communication before the trip, pick up and drop off, the organization with living and game drives. Perfect! Highly recommend.
Email Nicole Miller | 35-50 years of age | Experience level: first safari
Very Knowledgeable and Professional
Pilanesberg Safari Nature Reserve park was so beautiful. The wildlife scenery was very beautiful to look at. Seeing most of the big 5 was so exciting. The weather was nice, lunch provided was very tasty and our tour guide was very knowledgeable about the various types of wildlife and their characteristics. It was worth the money. I totally recommend this tour.
LT
Email Morta Vidunaite | 35-50 years of age | Experience level: first safari
Wonderful, comfortable, safe and cozy experience.
I tried to order Pilanesberg through other couple of agencies, but they could not provide door to door service from Pretoria, and their options were very uncomfortable and more expensive. I was advised by the Lithuanian Embassy to contact you. With Nhlalala Travel everything was easy, smooth, nice and without stress from ordering the safari with door to door service to safari experience itself.
Driver Norman was on time, very friendly, caring and helpful. Pilanesberg guide Tabo was also very caring, easy going and at the same time he really put an effort, so we could see a lot and he was also patient, with humour and lots of knowledge about his work and wild animals.
It was my son’s 8th birthday, so Norman, Tabo and others took care of it to make it really special. There was signing in the car and at the restaurant. I am really grateful to those wonderful ladies at the restaurant, who sang so beautifully and arranged ice cream and everything else.
I was worried that the whole Safari experience could be stressful, but, as Norman said, we were in good hands, and we did not experience any stress or problems. I am really grateful.
Email Thomas | 50-65 years of age | Experience level: first safari
Excellent Drivers who escorted me to where I wanted to go.
The overall value for money was great. The alllowed me at the last minute, while in Kruger, to change my itinerary with out cost, which gave me more time in the Kruger National Park.
i chose 3 star accommodations which were perfectly adequate and actually very nice.
The sub contracted tours, were in very equiped vehicles.
This wasnt a luxury tour, but it was everything that I wanted and higher quality than a 3 star as promised.
Khongi was a great driver, very service oriented and provided top notch service and attention.
I would use this tour company again.
