Average User Rating

Rating Breakdown
  • 5 star 176
  • 4 star 14
  • 3 star 2
  • 2 star 1
  • 1 star 3

Sort By: Date Most Helpful Rating 1-10 of 196 Reviews
Casey   –  
United States US
Visited: February 2022 Reviewed: Jun 28, 2022

Email Casey  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Casey and not that of SafariBookings.
Horrible Business Practices

The Safari was great and the guide was amazing! I received a charge 2 months after the Safari was over and it was not recognized as Natural World. After not responding to the dispute, Robert with Natural World Safari has now reported me to the authorities in Kenya as a criminal for not paying!! Even though they were the one's which didn't respond to the multiple requests from AMEX for 8 weeks!!! I have now reversed my dispute and allowed the payment, but I am still a criminal there!!

I would NOT recommend Natural World Kenya Safaris due to their business practices, not their guides!

Eileen   –  
United States US
Visited: April 2019 Reviewed: May 6, 2019

Email Eileen  |  50-65 years of age  |  Experience level: 2-5 safaris

We couldn't imagine a better experience!

We did a 6-day, 5-night driving safari with Natural World in April, and I cannot say enough good things about it! Email correspondance was prompt, polite and helpful; the itinerary was excellent (wonderful hotels!) and the price was a superb value. We left Mombasa on day 1 and spent 1 night each in Tsavo East, Tsavo West, and Taita Hills, plus 2 nights in Amboseli before finishing in Nairobi. Our driver and guide was Albert, and he was friendly, flexible, and knowledgeable. He was a wonderful guide with a good eye. Plus, we always felt safe and well-taken care of, whether in the parks or on the road. We saw an unbelievable amount of wildlife: too many zebras, giraffes, Cape Horn buffalo, antelope, and elephants to count, plus lions, leopards, baboons, hyenas, hippos, jackals, African wild dogs, and more. Every day was better than the one before. We opted for the Moderate price bracket, but the accomodations were so wonderful, I honestly couldn't imagine the Luxury bracket being any better. The Jeep Landcruiser is an upcharge from the standard minivan, but we thought that it was absolutely worth the extra -- the landcruiser was very comfortable with excellent sightlines. All in all, I can't imagine a better safari experience. Now I want to go back to Kenya and take another safari with Natural World...this time to the Masai Mara and Samburu! Thanks to Lillian and Albert for an unforgettable African adventure!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on May 8, 2019

Jambo Eileen,
Thank you for visiting Tsavo East, Tsavo West, Taita Hills & Amboseli and making your safari with Natural World Kenya Safaris for 6 days (5 nights).

Glad to note your appreciation for your prompt, polite & helpful tour manager Lilian, the excellent itinerary, the wonderful accommodation at comfort level, your friendly, flexible & knowledgeable tour guide/driver Albert, the comfortable Land Cruiser Jeep, as well as the value for money tour package.

We are happy that you had a memorable safari experience!

"Asante & Karibu Tena to Maasai Mara & Samburu!"

Guido   –  
Italy IT
Visited: February 2019 Reviewed: Mar 7, 2019

Email Guido  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Guido and not that of SafariBookings.

I recomend to improve the information on the elements for choise the best tour.
The dexcription of the park, rate the lodge not only by quality but also for their position (to avoid long transfer to park entrance) and finally to the vehicle.

Prash   –  
United States US
Visited: May 2015 Reviewed: Apr 17, 2016

Email Prash  |  20-35 years of age

The review below is the personal opinion of Prash and not that of SafariBookings.
Worst work ethic

My review might be the odd one among all the positive reviews. But I need to share my experience so others can avoid a similar experience with this tour operator. I booked a safari tour with Natural World Safari for Sept 2014 , paid all the advance, but had to cancel the tour in Aug 2014 for personal reasons. The experience and communications were fine until my cancellation but after that everything changed and was a nightmare. As per their terms and conditions, I was eligible for 80% refund. But every time I contacted them I was only getting false assurances that the refund shall be done shortly. This continued for the next 1 year 8months. After reporting this to KATO and other efforts from my side, I was finally able to get my refund in April 2016. I believe a good business should abide by their terms and conditions and also show professional ethics. Unfortunately this is not the case with this business once you cancel their service. I hope everyone booking safari with this tour operator understand these risks if you ever have to cancel.

Simone   –  
Netherlands NL
Visited: June 2022 Reviewed: Jul 8, 2022

Email Simone

It was a breath taking trip!

We enjoyed our 4-day trip in Tsavo East, Amboseli and Tsavo West.
The driver, Abdul, was excellent. He did everything for us to get the best photspot. He knows a lot about the animals and otherwise he searched for information for us in his books.
His driving skills were amazing, especially on the very bumpy roads. After the trip he has sent us several photos and videos from the making of our own photos.

Steven   –  
Belgium BE
Visited: May 2022 Reviewed: Jun 30, 2022

Email Steven  |  35-50 years of age  |  Experience level: first safari

Excellent and Unforgettable Safari

The safari we made with Natural World was excellent. We had a great time and we were lucky enough to see 4 out of the big 5 in the 4 days we stayed at the Masai Mara. We stayed in the Sarova Mara at the deluxe room and it was amazing: the food at this place is very good, variated, the whole facilities were complete! the tour at the safari was well organised and planned with our driver Evanson who was very friendly and he knows a lot so we learned about the animals and the area itself with him. We had a good time also because Evanson was very flexible on the schedule and the program we had for the 4 days of gameviewing.
Natural World is well prepared for the safaris, it is noticiable their experience and the best thing is that their cars are closed big jeeps whose top is open, giving you a sense of security, which is very convinient if its your first time for a safari and maybe you are scared or intimidated by the experience you are going to have. These jeeps are comfortable as well and equipped.
Lastly another good thing is that you can always pay half via transfer first and then the rest you can pay (as we did) in their offices in Nairobi on the day they pick you up so this provides a stronger security feeling.
I am reccomending this company for safaris to my friends who also showed interest in safari after my trip.

Greetings from Belgium
Steven and Fiory

S Dash   –  
India IN
Visited: December 2019 Reviewed: Jun 6, 2020

Email S Dash  |  35-50 years of age  |  Experience level: first safari

Very well managed - made everything go like clockwork and what an amazing experience it was!

This was our first safari and we are very happy that we chose to book through Natural World Kenya Safaris. Right from the word go, the team at Natural World made it a seamless experience: starting with the booking, the hotel options, schedule, airport pick-up and drop and of course the safari itself. Our tour manager Henry was always quick to respond and kept us up-to-date on all information. Bonaya Shari, our safari guide did a simply fantastic job - be it his driving on the highway (very safe) or in the parks making every effort for us to see and enjoy the wildlife and the natural beauty. We must especially thank him for his patience with our 10 year old's incessant questions! The vehicle was well maintained, equipped and comfortable - we were a bit apprehensive about spending 5 days travelling by road, but it turned out to be a very enjoyable experience. A big thanks to the entire team at Natural World for making our first Safari adventure a special and unforgettable experience. Keep up the good work!

Jenna   –  
Canada CA
Visited: August 2019 Reviewed: Aug 22, 2019

Email Jenna  |  20-35 years of age  |  Experience level: 2-5 safaris

Kind, organized, and provided a great experience

My friend and I loved our safari. We enjoyed having our own private vehicle and a very kind driver who took such good care of us.
We saw beautiful scenery in 2 locations (Tsavo and Amboseli) over the course of 3 days, and so many animals we can't count them all!
We were disappointed to arrive late to the Rhino Sanctuary and miss out on the chance to enter. This was one reason I chose the specific accommodation in that area. We would have appreciated being consulted regarding the changes made to our itinerary that led to us missing this opportunity. BUT everything else was seamless and provided us with an unforgettable experience. Highly recommended.

Carolina   –  
Netherlands NL
Visited: July 2019 Reviewed: Aug 7, 2019

Email Carolina  |  50-65 years of age  |  Experience level: first safari

Wonderful 5 days Safari Maasai Mara & Amboseli; perfect organisation, excellent guide, great value.

Great experience to visit both Maasai Mara & Amboseli; although not the full big five we have seen a lot of animals. Starting with the tour operator; from start to end a very professional organisation. Patricia, our contact person in headquarters Nairobi is driving for maximum customer satisfaction. The safari itself, the car was a 4 x 4 Land Cruiser Pop-up Top Jeep; car well maintained, clean, bottles with water available, enough binoculars, luggage stored in the back and wrapped in blankets to keep the dust out. Our first accommodation, the small and intimated luxury Losokwan Camp; very friendly staff, meals served outside combining food and excellent views. Improvement needed is the shower (you get a bucket with 20 litre hot water). Our second accommodation was the large AA-lodge close to Amboseli; very good shower, lay-out of the lodge very nice but missing the charm and intimacy of the Losokwan camp. Emmanuel our guide, was very knowledgeable; he does not only know which animals you see but was sharing a lot of detailed information on facts and their habits. He knows where and how to spot them. He brings the jeep close enough to the animals to get a very good look but at the same time respecting the habitat of the animals. Animals didn't seem to be disturbed by our presence. Apart from being an excellent guide he was pleasant company and a safe driver.
Why not a 5* rating? This has to do with the package. We booked Maasai Mara and Amboseli with a transfer by train from Emali to Mombasa. We had to go back from Maasai Mara to Nairobi and then to Amboseli, driving for 12 hours, with no time left for a game drive. Safety wise it is not desired to have one person driving that much. On our last day we had to catch the train from Emali to Mombasa early in the morning (only one train per day) so again no time for game drive. Of the 5 day safari effectively there were only 3 days with game drives. Those 3 days were excellent, definitely 5* !!!!. The information on, especially, the 3rd day (1 full day driving without game drive) should have been provided by Kenya Safaris during booking. If we would have known this upfront we would have changed the package to balance game drives and transfers better.

Robert And Tanja   –  
United Arab Emirates AE
Visited: July 2019 Reviewed: Jul 28, 2019

Email Robert And Tanja  |  35-50 years of age  |  Experience level: 2-5 safaris

Safari so good!

Just back from a wonderful Kenyan safari with Natural World. And I have no hesitation in giving them five well-deserved stars.
From the initial quote and the fine-tuning of the itinerary to the post-tour customer care by Humphrey and Caroline, this company was excellent.
Our superb driver Moses picked us up from our Nairobi hotel, the (upgraded) Land Cruiser full of wildlife guides and Moses' head full of the knowledge of 19 years as a safari tour guide.
He took us on a 5-night (bumpy - wear a sports bra, ladies!) road trip to Tsavo West, Amboseli, Lake Naivasha and the Masai Mara, and made it his personal mission to ensure we saw as much of Kenya's amazing fauna and flora as possible.
We managed four of the big five (no rhino sadly, but understandably) after a very determined day seeking out a leopard, and then spotting two!
We opted for Comfort-level accommodation, which was actually very, er... comfortable, though the first night's camp at Rhino Valley Lodge was very basic. But it made up for that with incredible panoramic views. The other camps were lovely and the food was very good too (with a special mention for Zebra Plains Mara Camp).
Crescent Camp at Lake Naivasha initially seemed as though it would be disappointing, as the lakeside was strewn with litter (one would think the camp might make an effort to clean up its lake front, even if it is public access), but the boat tour and walking safari on the island more than made up for this - as we strolled among the zebra and giraffe.
All in all, it was an amazing experience, and we have with wonderful memories and spectacular photographs to cherish.
Thank you to the team at Natural World Kenya Safaris, and Moses in particular.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Jul 30, 2019

Jambo Robert & Tanja,

Thank you for traveling with Natural World Kenya Safaris on your 6 days (5 nights) tour to Tsavo West, Amboseli, Lake Naivasha & Maasai Mara.

Thank you for appreciating:
- the fine-tuned itinerary,
- customer care by the owner Mr. Humphrey & your tour manager Caroline,
- your superb & knowledgeable tour guide/driver Moses,
- the 4x4 pop-up top Land Cruiser Jeep,
- & the comfort level accommodation with good food, especially Zebra Plains Mara Camp.

We look forward to seeing you again to spot the Rhino!


Average User Rating
Rating Breakdown
  • 5 star 176
  • 4 star 14
  • 3 star 2
  • 2 star 1
  • 1 star 3
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