Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 50
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 52 Reviews
Maria   –  
Ireland IE
Visited: November 2022 Reviewed: Sep 17, 2023

Email Maria  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Maria and not that of SafariBookings.
Good company bit car had issues and started safaris late each day
3/5

I went on a safari with them in November 2022 and overall the experience was really good, but I didn't find it as amazing as everyone writes in the comments. First, the driver wasn't the friendliest and we started our days much later than I had been told (8 am leaving time from the camp where it should have been 6 am for example). The car had issues and broke down on the way back.

I feel like a lot of tour providers are out there and you need to get a bit lucky as well, but don't think spending more will automatically mean better quality.

Reply from Safari By Z
Reply from Safari By Z
Posted on Sep 21, 2023

Dear Maria,

Thank you for taking the time to write a review, feedback is very important for us, it helps us to maintain our excellent customer service and customer experience.

We are very sorry to hear you experienced an issue with your safari vehicle – our vehicles are maintained to the highest standards for your comfort and safety. Our fleet of vehicles are serviced on a regular basis and undergo a through vehicle check list before each new safari commences. It is regrettable you experienced an issue with your vehicle, with the rough terrain and dirt tracks in the bush our vehicles do sometimes experience issues – we apologies you experienced this.

Our driver / guides have been carefully selected for their extensive wildlife experience, knowledge of Tanzania’s National Parks and customer service – we have shared your feedback with the guide you had. Once again thank you for sharing this feedback with us.

Kind regards,

Safari by Z

Sandra Parrilla   –  
Spain ES
Visited: November 2022 Reviewed: Nov 24, 2022

Email Sandra Parrilla  |  20-35 years of age  |  Experience level: first safari

Attention, good treatment and professionalism
4/5

The experience with safari Z has been incredible. The good treatment and attention received have been impeccable. We have felt welcomed by everyone and we have been lucky to have a Spanish guide, Lawrence, with whom we have connected and who I would like to recommend. The only drawback would be the pressure we have felt with tips, since in Spain it is not something common.

Zhu   –  
China CN
Visited: May 2024 Reviewed: May 6, 2024

Email Zhu  |  35-50 years of age  |  Experience level: first safari

Good
5/5

Fadhili thank you everything to complete to see big five,your so kind . And we saw so many animals. Is amazing things with safariZ in Serengeti.

Lucian   –  
China CN
Visited: February 2024 Reviewed: Feb 18, 2024

Email Lucian  |  20-35 years of age  |  Experience level: first safari

perfect safari
5/5

I am writing to express my deepest gratitude for the exceptional safari experience Z provided us and my group during our recent safaris. Fadhili and happiness’s professionalism, kindness, and unwavering commitment to ensuring our satisfaction made our trip unforgettable.

Safari by Z’s extensive experience in the safari was evident in the meticulous planning and execution of our every adventure. Fadhili was always ready with answers to our questions and insights into the rich biodiversity we encountered. His ability to adapt our itinerary to the changing routes and wildlife patterns was particularly impressive, ensuring that we had the best possible experience.

We truly appreciated happy and Fadhili’s flexibility in accommodating our requests. Safariz by Z was dedicated to providing us with a safe and enjoyable experience.

The highlight of our trip was undoubtedly the opportunity to observe and learn about the incredible wildlife. Fadhili expertise in tracking and identifying animals was exceptional, and we were able to see so many species thanks to his guidance. The memories we made are priceless, and we will cherish them forever.

We highly recommend Safari by Z and Fadhili to everyone who comes on safari in Tanzania!

James   –  
China CN
Visited: November 2023 Reviewed: Feb 1, 2024

Email James  |  20-35 years of age  |  Experience level: first safari

excellent trip
5/5

We had the pleasure of embarking on a remarkable safari experience in Tanzania with Safari By Z, and I can confidently say that it exceeded all expectations, and also our guide, Fadhili.
Fadhili's expertise and knowledge of the Tanzanian wildlife were simply astounding. From the moment we set foot in the Serengeti National Park, he effortlessly navigated through the vast wilderness, showcasing his unrivaled understanding of the animals and their behaviors. Fadhili's ability to spot wildlife from a distance was nothing short of remarkable, and he never failed to provide captivating insights about their habits and characteristics.
Beyond his expertise, Fadhili's passion for conservation was evident in every aspect of our journey. He emphasized the importance of preserving the delicate ecosystems we encountered, and his commitment to responsible tourism was truly inspiring. Fadhili's dedication to protecting the wildlife and their habitats served as a powerful reminder of the significance of sustainable travel.
If you are considering a safari in Tanzania, I wholeheartedly recommend Safari By Z and the exceptional services of Fadhili as your guide. Prepare to be amazed!

Janelle   –  
United States US
Visited: September 2023 Reviewed: Jan 19, 2024

Email Janelle  |  35-50 years of age  |  Experience level: first safari

Friendly and professional
5/5

Safari by Z made our first trip to Africa a breeze. We decided to spend our 20th anniversary on a Safari and couldn’t have been happier with the service we received. We only needed to book our international flights—all other travel was arranged by Safari Z, including transfers to Zanzibar. I loved how they gave us different options for our accommodations—each at different price points. We would definitely use them again!

Léa R   –  
France FR
Visited: January 2024 Reviewed: Jan 15, 2024

Email Léa R  |  20-35 years of age  |  Experience level: first safari

3 days of dreams thanks to Fadhili and Safari by Z
5/5

We just came back from one of the most memorable experiences of our lives: a three-day safari organized by Safari by Z.

The trip was fully prepared by Happiness who for several months has worked with us to offer us the best experience. She was patient and what a nice surprise to see her when we arrived with a big smile to welcome us.

I am convinced that, even if a safari is a wonderful experience, the quality depends largely on the guide/driver and the car you board.

And we were really not disappointed. First of all, the Land Rover Defender in which we traveled was far better than all the other vehicles we saw. It was spacious, the windows were very large and all this is very important, you will understand it during your safari.

But more than anything, it was Fadhili our guide who made this experience unique. His kindness, his professionalism but above all his inexhaustible knowledge about all the animals encountered. Thanks to him and his passion, we were able to see animals that others did not see and we were able to evolve most of the time alone, without other vehicles around. We shared with him three days that we will never forget.

The Pamoja Hotel was superb, the staff very attentive, we couldn't dream better.

Thank you Fadhili for everything you have done, thank you Happiness for allowing this exceptional trip and thank you Safari by Z!!

Joao Batista Batezini   –  
Brazil BR
Visited: December 2023 Reviewed: Jan 6, 2024

Email Joao Batista Batezini  |  35-50 years of age  |  Experience level: first safari

The best guide of all: Fadhili
5/5

Safari by Z is a serious and reliable agency. We were rewarded for having Fadhili as our guide and driver for 5 days. His knowledge, professionalism and kindness was sensational

Di   –  
Australia AU
Visited: November 2023 Reviewed: Nov 25, 2023

Email Di  |  65+ years of age  |  Experience level: first safari

Very professional, friendly & responsive. Excellent experiences & accommodation, excellent guide
5/5

We were on a family holiday, all old people who were treated with exceptional care & attention. Our tour included fabulous highlights, we went to all the key national parks, saw amazing animals up really close. Our guide & driver Fadhili was exceptional, he was knowledgeable, engaged and a lot of fun. Our transport & accommodation were really comfortable. Service and staff were outstanding. Serengeti Nyumbani camp was a wonderful experience. Karatu Acacia Lodge is part of a coffee plantation & also very comfortable. Staff were fantastic, welcoming us with singing & lovely juice. On the last night we had a traditional African meal which was yummy.
Safari by Z itemised every item in their quote, their detailed plan was more thorough than others & the value for money was excellent. The attention we received from Fadhili every day and Wanaday in Arusha was more than we expected. Overall this holiday far exceeded my expectations. I'd recommend Tanzania and Safari by Z to anyone looking for a great (but reasonable) Safari holiday.

Andrea   –  
Canada CA
Visited: July 2023 Reviewed: Nov 7, 2023

Email Andrea  |  35-50 years of age  |  Experience level: first safari

Incredible experience, Amazing Safari Tour Operator, Best guide (Lemomo) we could ever find
5/5

We recently had the pleasure of experiencing a safari trip with Safari by Z, and it was beyond our wildest dreams. We can't recommend this company enough, as well as their incredible guide Lemomo, and here's why:

- **Transparent Quotation**: The detailed breakdown of all the costs while creating a quote was incredibly helpful. It makes adjusting and tailoring the trip according to your needs super easy.
- **Accommodation Recommendations**: Gladness’s (the sales rep) suggestions for lodges and camps were absolutely spot on. We had memorable stays at some truly great places.
- **Personal Touch by Gladness**: Not only did she help put together a phenomenal trip and personally greeted us at the airport and bid us farewell on our departure day. She even took the time to check in on us halfway through the trip. Such gestures are rare and highly appreciated!
- **The Safari Vehicle**: Unlike other companies, their vehicle is designed for only 4 people. This means you have abundant leg space, ensuring utmost comfort during your journey. Most of the companies we saw on the road use 6-seaters with limited legroom. You spent all your day in the vehicle so this is super important
- **Quality of Vehicle**: They use Land Rovers over the usual Toyota vehicles, making the safari experience feel even more premium.
- **Employee Welfare**: Throughout our journey, it was evident that Safari by Z treats its employees with utmost respect and care.

Now, about Lemomo - our guide during this trip. The guide is one of the most important parts of your trip, you will spend a lot of time with your guide, so make sure it’s a great time. If you're booking with Safari by Z, I would personally suggest you request specifically for Lemomo as your guide, and here are my reasons:

- **In-depth Cultural Knowledge**: Being a Maasai, Lemomo can offer rich insights about the Maasai culture. With the major parks situated in Maasai land where he grew up, his knowledge about the terrain is unmatched.
- **Expert Navigator**: We witnessed other drivers getting lost, but Lemomo always knew the way. He even helped guide other lost drivers multiple times!
- **Animal Spotting Skills**: His prowess in spotting animals is commendable. Thanks to Lemomo, our journey was filled with countless sightings, perfect for photo opportunities.
- **Ecosystem Respect**: Lemomo treats the environment with the respect it deserves, ensuring minimal disturbance to the ecosystem.
- **Safety First**: We encountered many reckless drivers during our trip. But Lemomo, being the skilled driver he is, always prioritized our safety above everything.
- **More than Just a Guide**: By the end of our trip, Lemomo felt like a friend. Our conversations ranged from wildlife and culture to deeper philosophical discussions. He's not just knowledgeable but also possesses a great sense of humor, making every moment spent with him a joy.

To top off our trip, we also had the chance to stay at the Z Hotel in Zanzibar, owned by the same company. An absolute paradise on earth with top-notch facilities, delectable food, and impeccable service. Plus, bundling our safari with the hotel stay earned us a sweet discount.

In conclusion, if I ever decide to relive this magical experience, it would unquestionably be with Safari by Z and the wonderful Lemomo. For those planning a trip to Tanzania, you know who to choose!

Thank you, Lemomo, Gladness and Safari by Z!

Average User Rating
4.9/5
Rating Breakdown
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