Reviews

Sort By: Date Most Helpful Rating 11-20 of 179 Reviews
Dickson Mugo   –  
Kenya KE
Visited: May 2021 Reviewed: May 31, 2021

Email Dickson Mugo  |  20-35 years of age  |  Experience level: 2-5 safaris

These guys are the best to travel with. Experience Safari on another level.
5/5

Picked me up from my house and dropped me off there as well. The whole experience was excellent, They booked us in one of the best Hotel in the Masai Mara. (Jambo Mara) Everything indicated in the package was included. The game drive in the Mara is a worthwhile adventure. I highly recommend them, they are experts in what they do. Book with them for your next trip without any kind of doubt

Irene   –  
Sweden SE
Visited: January 2021 Reviewed: Feb 17, 2021

Email Irene  |  20-35 years of age  |  Experience level: 2-5 safaris

Mr.Silas was very ready to assist in every information I enquired about the safari.
5/5

We were a group of 6 friends who had booked our safari package from Sweden with Safari Update Travels for January. And I must say, the overall experience was nothing short of excellent. Right from the initial contact and understanding the best itinerary, to the customization for our needs, and the service we received when we were there. Everything was just great. They were always extremely polite and accommodating. The Camp booked was excellent. Our driver and guide, Mark, was very well aware of the landscape, friendly with the locals and an extremely safe driver.
I highly recommend their services to any of you planning a wildlife Safari to Kenya.

Cathelene   –  
Kenya KE
Visited: August 2020 Reviewed: Aug 31, 2020

Email Cathelene  |  20-35 years of age  |  Experience level: 2-5 safaris

Best services and very Proffesional
5/5

My Trip to Lake Naivasha was perfect, Thanks to Silas who organized Everything from hotel choice to driver Guide. I stayed at Lake Naivasha sopa Lodge thanks Dominic their Chef and Waiter Zack, i really enjoyed my stay. I highly recommend Safari Update Travels and looking forward to travel with you.

Benson   –  
United States US
Visited: August 2020 Reviewed: Aug 19, 2020

Email Benson  |  20-35 years of age  |  Experience level: 2-5 safaris

Best customer services
5/5

Our experience with Safari Update Travels was just perfect! We spent amazing 9 days on safari in Tsavo East, Amboseli, Lake Naivasha, Masai Mara and Nairobi. We had excellent food, Moreover we had the most competent driver who safely took us for hours and hours to the best locations and informed us with his huge knowledge about animals and nature. Whatever we wanted to see or do, our guides made it possible. The accommodations were lovely chosen as they were in local ownership , cosy, clean and located very near the parks. The whole organizing of the tour was very professional and created on our wishes. When we told our organizer that we planned to do some trips after the safari, We thank the whole Team very much for this wonderful journey that we will never forget. We would always choose Safari Update Travels again!! Thank you a lot.

White   –  
United Kingdom UK
Visited: August 2020 Reviewed: Aug 19, 2020

Email White  |  20-35 years of age  |  Experience level: 2-5 safaris

Best customer services
5/5

My experience with Safari Update Travels was excellent. The agent (Silas) was patient with us as we weighed different packages and options and was willing to customise the packages to suit our time and budget.

Their response time was excellent and always at hand to clarify issues on phone all through during the trip.

I highly recommend Safari Update Travels!

Teji   –  
United States US
Visited: July 2020 Reviewed: Aug 19, 2020

Email Teji  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome and satisfying experience
5/5

I went on safari in July 2020 to Masai Mara and stayed at Jambo Mara Safari Camp. There was good communication before the trip and once I arrived in Kenya. My friend in Kenya recommended Safari Update Travels as one they recommended for their visiting friends and family-- a good experience without a lot of frills, and for a reasonable price. Shem, our driver, was very accommodating. There were 6 of us in the van and we all had beautiful views of the wildlife and scenery. The room was super clean and comfortable, and I had a good breakfast each morning. We never felt uncomfortable and had no concerns. The others in the van were younger than me and from several other countries and we had a good time sharing the adventure. I would recommend this trip highly for anyone who wants to enjoy the scenery without a lot of extra frills.

Martha   –  
United States US
Visited: July 2023 Reviewed: Jul 22, 2023

Email Martha  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Martha and not that of SafariBookings.
The worst thing that happened to us was you guys
1/5

You lied to us from airport pick up with a land cruiser n sent us a smaller car n squeezed us in with kids. Booked wrong rooms from ones promised during advance booking.worst experience by far

Judy   –  
United States US
Visited: August 2022 Reviewed: Aug 19, 2022

Email Judy  |  20-35 years of age  |  Experience level: over 5 safaris

Great service
5/5

Simple & easy booking process. Very responsive to any questions you might have. Picked us up on time at our preferred pick up spot & gave us the best driver/tour guide. I highly recommend!!

Natalie   –  
Kenya KE
Visited: February 2022 Reviewed: Feb 28, 2022

Email Natalie  |  under20 years of age  |  Experience level: first safari

He’s organized
5/5

I enjoyed the trip,everything was catered for and in time.Would definitely recommend.

Lynda   –  
Kenya KE
Visited: February 2022 Reviewed: Feb 28, 2022

Email Lynda  |  20-35 years of age  |  Experience level: first safari

Organised and on top of their work
5/5

Safari Update Travels have automatically become my go-to travel planners. They're organised, whatever they post, is what they provide and work to ensure their clients are comfortable.

I'm already looking for more trips with them. Totally worth it!

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 171
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 4
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  • All corporate and/or tour info is provided by Safari Update Travels, not SafariBookings
  • The tours offered by Safari Update Travels are subject to their terms & conditions