Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 184
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 5

Sort By: Date Most Helpful Rating 1-10 of 193 Reviews
Felix Owuor   –  
Kenya KE
Visited: December 2019 Reviewed: Jan 28, 2020

Email Felix Owuor  |  20-35 years of age  |  Experience level: 2-5 safaris

Travelling with safari bookings
5/5

Awesome deals and great safaris, friendly workforce. Their website is very informative. Safari bookings is my tour and travel companion.

Xavier   –  
South Africa ZA
Visited: August 2019 Reviewed: Jan 28, 2020

Email Xavier  |  20-35 years of age  |  Experience level: 2-5 safaris

Best safari planners and customer care.
5/5

We had this short safari since we were only staying in Kenya for few days, a friend suggested we for us Safari update Travels as a preferred tour company to organize a short 3 days and 2 nights safari since she had worked with them earlier this year. From the start of our plan everything was seamless Silas worked with us to ensure all details were well noted and whenever we needed clarification he quickly responded.
Our guide Samuel was the best, jovial, knowledgeable, well conversant of African wildlife and more so funny.
We saw big 4 except from Rhino which si common not to be seen while on a safari.

We stayed at Sopa lodge, everything awesome. Food, accommodation, freindly services and staff.

We highly recommend SAFARI UPDATE TRAVELS for this safaris. They guys are just on a another level!!

We will travel with you again and again!

Linsel   –  
Kenya KE
Visited: July 2019 Reviewed: Jan 28, 2020

Email Linsel  |  20-35 years of age  |  Experience level: 2-5 safaris

Best safari planners
5/5

This was my fourth safari with Safari Update Travels, and there is a reason I keep coming back. The level of service, from the moment your plane touched down, until the last safari has been taken, is an outstanding experience in quality and customer service. Everyone knew our name wherever we went, everyone went out of their way to make us feel as though we were the only ones on the safari, the patience the drivers showed along with their excitement and knowledge, made this a trip one I will always remember. Kudos to ERICK and SHEM!!! Being in the hospitality industry like I am, I tend to see things that others might not notice in regards to cleanliness, etc. Not with Safari Update Travels!!! The accomodations were so first class five star quality, the service as good as any of the finest companies in the world. So, bottom line..... 4 safaris and counting. Congratulations Safari Update Travels!!!

Solomon   –  
United States US
Visited: February 2020 Reviewed: Mar 11, 2020

Email Solomon  |  20-35 years of age  |  Experience level: first safari

Best Safari Company
5/5

I used Safari Update Travels for my trip to Kenya in Feb. I was going for 4 days in total and found it hard to secure a good company. They were very responsive and all the questions I asked were answered with patience and helpful information. Also, may I add they were the only company that didn't harass me which is one of the reasons I chose them.

We had a tour of Nairobi when we arrived which was lovely. We then headed to the Masai Mara with our guide Shem which may I add add was so patient, kind and informative. He couldn't do enough and never pressured us to do something extra.
The masai mara accommodation was out of this world and the safari itself was just unforgettable. We saw everything multiple times. I loved it so much that I know I will go back and I will so use this company again.

I highly recommend Shem as your guide as he is a gentleman.
Thank you for an amazing experience which I will never forget .

Jaoko   –  
Spain ES
Visited: December 2019 Reviewed: Jan 30, 2020

Email Jaoko  |  20-35 years of age  |  Experience level: first safari

The operator was outstanding.
5/5

*Very satisfying experience*

We are very happy with our experience. The communication was very prompt and they gave us options for different budgets. Payment terms were good.
The accommodations were excellent with good varieties of food options. Keekorok at Masai mara had an amazing Hippo pool and Nakuru lodge was very very pretty.
Our driver and guide Shem was excellent. He was very hardworking and put lot of efforts to ensure that we have a memorable experience. The car Car was excellent. The pop up roof was best for game viewing. Overall, it had excellent value for money and if we go back, will again go with Safari Update Travels.

Molly Otieno   –  
Kenya KE
Visited: December 2019 Reviewed: Jan 29, 2020

Email Molly Otieno  |  20-35 years of age  |  Experience level: first safari

Professional and very satisfying experience
5/5


We are very happy with our experience. The communication was very prompt and they gave us options for different budgets. Payment terms were good.
The accommodations were excellent with good varieties of food options. Keekorok at Masai mara had an amazing Hippo pool and Nakuru lodge was very very pretty.
Our driver and guide Shem was excellent. He was very hardworking and put lot of efforts to ensure that we have a memorable experience. The car had a little tired look but functionally it was excellent. The pop up roof was best for game viewing. Overall, it had excellent value for money and if we go back, will again go with Safari Update Travels

Moses   –  
United States US
Visited: December 2019 Reviewed: Jan 29, 2020

Email Moses  |  20-35 years of age  |  Experience level: 2-5 safaris

Kenya safari- Maasai Mara, Nakuru and Naivasha
5/5

*Kenyan Safari - Massai Mara, Nakuru and Naivasha*

starting with the quote everything was great in dealing with Safari Update Travels. As this was my first visit to Africa I had a lot of questions about the trip and Shem and his team patiently provided me with all the answers. As soon as I paid my advance I clearly received all the receipts and the required letters for travelling and this process could not have been any smoother.

My wife and I had booked a land cruiser and an itinerary of ONLY Kenya with Massai mara, Lake Nakuru and Lake Naivasha. They picked us up at our hotel as promised right on time and off we went. I do have to especially appreciate our driver and guide Shem as he was fantastic throughout the entire trip. Any and every question we had was answered promptly and no matter how many times we wanted him to stop for pictures of the animals he was ready to do so. He was safe with his driving at all times and the hospitality we received from him was excellent. We stayed at great places with great food based on our dietary restrictions and were also fortunate to have a great game viewing. We also had a fun boat ride at Naivasha and also had an opportunity to hike down the Hell's Gate Gorge and were able to see the volcanic fault lines.

Everything that was promised was delivered !! Loved the experience in working with the company and our guide. I highly recommend this company and will definitely revisit and book my next trip with them soon.

Eunice   –  
United States US
Visited: August 2019 Reviewed: Jan 28, 2020

Email Eunice  |  20-35 years of age  |  Experience level: first safari

Excellent services
5/5

Dear Silas and team! I want to say "big" thank you for all you did for us! First minute than I saw Silas in the airport I understood that everything being ok! You and your team made our dreams alive! Silas is really great organizer, he is professional and really beauty! Shem is the best driver, he knows a lot about nature, we saw all animals for the five days our great adventure! He is interesting companion, we had a lot of talks in the evenings. our camps was great and cozy, it had all what we needed! Our safari trip was greatest and brilliant, it was perfect organization and has best price compared to others safari agency's! I can recommend with pride Safari Update Travels to other travelers! If we will come back one day to our Kenya, be sure, that we will choose your company again!

Peter Otieno   –  
Kenya KE
Visited: June 2021 Reviewed: Jun 3, 2021

Email Peter Otieno  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent Experience
5/5

An excellent Experience just like I had imagined with our friends. We were updated from start until the end of the game drive. The staff, right from the Driver were very professional and friendly. We learned a lot in the park (Nairobi National Park). We were lucky to see the big five, apart from the elephant which is not in the park.
We also learned a lot about how to know the differentiate the gender of some animals.
In the end, we all had a perfect experience that all my friends loved!
Surely recommend!

Anneke Horst   –  
Netherlands NL
Visited: August 2022 Reviewed: Sep 16, 2022

Email Anneke Horst  |  50-65 years of age  |  Experience level: over 5 safaris

100% Perfect!
5/5

From the start (first contact) until the last moment it was perfect. Silas did even more than expected. I’m a single traveler and have been on many safari’s in Kenya and this one was more than expected. I told him what i was looking for and he was great in thinking together with me to achieve all my goals. Peter(Sumare) the driver was the best driver and already knew what i was looking for and it was a adventure to go on safari with him. Great compliment to the whole team! So for next time I don’t have to look al over the internet again cause I’ll go straight to SafatiUpdateTravels !

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 184
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 5
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