Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 195
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 5

Sort By: Date Most Helpful Rating 1-10 of 204 Reviews
Peter K.   –  
Czech Republic CZ
Visited: June 2025 Reviewed: Jun 28, 2025

Email Peter K.  |  35-50 years of age  |  Experience level: first safari

Reliable service, personal approach, strongly recommended.
5/5

We went to Amboseli NP on a private tour (3 persons). Everything worked as agreed during the reservation. Not only we got an evening game drive on day 1 and a full-day game drive on day 2, we also got a morning game drive on day 3 (something many other tour operators apparently do not do). We liked this a lot since day 3 was the only day we could get pictures of elephants with Kilimanjaro in the background. Our guide Ken (Kennedy) worked hard to make our trip a memorable experience. He was willing to modify the tour schedule according to our requests (even though we stuck to the original plan at the end). We appreciated things like Ken waiting for us while we visited a Maasai village and driving us to our hotel at the end of the trip through a thick traffic in Nairobi. We worked with Silas (who runs the company) during the reservation/planning process. We had a lot of questions and he answered all of them promptly. He also checked several accommodation options for us to find a best available match. We stayed in Amboseli Sopa Lodge, a very nice place with great food. Just a bit further away from the park, but we knew this when booking. We paid a deposit upfront and the rest upon pickup as agreed. A great experience overall! An advice to future travellers: book your accommodation inside the park for a quicker access to morning game drives. For example , I would recommend Ol Tukai Lodge that we visited personally.

Anim   –  
Malaysia MY
Visited: June 2025 Reviewed: Jun 27, 2025

Email Anim  |  35-50 years of age  |  Experience level: first safari

Fantastic and professional
5/5

We chose this tour operator for our safari in Maasai Mara. The price is quite reasonable for the so-called semi-luxury, aka mid range package. We give 5 ⭐️⭐️⭐️⭐️ including the cust service, suggested accommodation, transportation & awesome tour guide. 100% recommended 👌🏾.
Wycliffe as our tour guide, is reliable, informative, helpful & professional person. He's giving us a space to take thousands of pictures & videos for this once a lifetime safari.

Ranjith G   –  
India IN
Visited: May 2025 Reviewed: Jun 24, 2025

Email Ranjith G  |  20-35 years of age  |  Experience level: first safari

Surreal experience it was!
5/5

Silas is an amazing tour operator running the safari update travels. He answered all questions patiently. He showed us the beauty of Kenya in an amazing way. Last but not least, our tour guide and drive Nelson is a cool man! We had a great 4 days trip with him entirely. I highly recommend Safari update travels

Fridah   –  
United States US
Visited: June 2025 Reviewed: Jun 23, 2025

Email Fridah  |  35-50 years of age  |  Experience level: first safari

Silas was professional in helping us book our safaris to Masai Mara, no hidden cost, will recommend
5/5

Our Masai Mara safaris was worth every penny we paid, our driver was professional, we stayed at Jambo Mara lodge , beautiful lodge with delicious food and Vilas were great

Jutta Goettken   –  
Mauritius MU
Visited: April 2025 Reviewed: Apr 17, 2025

Email Jutta Goettken  |  35-50 years of age  |  Experience level: over 5 safaris

Just excellent!
5/5


I booked a customized 5nights/6days private safari with Safari Update Travel for my mum and me and it was just wonderful. I have been to Africa many times before, but for her it was the very first time below the Sahara.
I gave the intended itinerary outline to Safari Update Travel and they organized all the details around it and were there for all inputs from our side not only in the planning stage, but also during the Safari, so that we got exactly the experience that we were looking for. And what an experience it was, from the beginning. Our guide and driver Ken was there throughout our whole Safari with knowledge, inputs and suggestions and just his cool presence, making all the driving quite enjoyable.
We opted for a mix between active and passive experiences, starting with a boat ride and nature walk with giraffes, zebras and all kind of gazelles at lake Naivasha, followed by a full day of hiking for me to Mt. Longonot, with some time to enjoy more of the lake and animals for my mum and visiting town in the afternoon to get some local Kenyan vibes. We continued to Nakuru National Park for our first Safari drive, stopping for another nature walk on the way. And Nakuru National Park has just a beautiful landscape with lot’s of animals. From there we continued to Ol Pejeta Conservancy. But Ken knew that on the way we would not only stop at monuments which mark the equator line and give nice photo opportunities , but also brought us to the Thomson waterfalls, which are quite spectacular and have a nice small trail to reach their bottom where one could even go for a dip in the cold river waters and natural pools.
We spent two nights in Ol Pejeta Conservancy where we could organize game drives with Ken according to our wishes (early morning, afternoon or evening how often and for how long we’d liked to) and sign up for any of the parcs other activities. On the drives Ken showed us heaps of elephants, buffaloes, gazelles, hyenas, shackals, rhinos with calfs, giraffes and we even got close up to lions with cubs. There basically were animals everywhere.
On top we visited Ol Pejeta’s rescue chimpanzees, their old blind black rhino Baraka which likes to be fed and petted and the last two Northern White Rhinos which are residents in Ol Pejeta and guarded 24/7.
Safari Update Travel organized all the accommodation on a full board basis, in all three places located very conveniently and two of them with beautiful gardens. Staff was very nice, smiley and attentive in all places and food was excellent and well catered for our vegetarian preference.
I guess we were especially lucky as we went in off season, the ‘rainy’ season of April, which allowed us to have many places and visits all to ourselves. And it only showered in the late afternoons and never more than an hour or so. In many places it was only us and the local guides who were very knowledgeable, giving us a very private experience without the masses.
Really beautiful country and people to visit!
Would book any time again with Safari Update Travel!

Kris & Ruth   –  
United States US
Visited: February 2025 Reviewed: Mar 17, 2025

Email Kris & Ruth  |  50-65 years of age  |  Experience level: 2-5 safaris

Very reliable and efficient.
5/5

Silas was very helpful and prompt. There were issues with our reservations at Serena Sweetwaters which caused a major upset with us. But Silas was on top of it and acted on our behalf. Because of his professionalism, our rough experience turned into a great experience! We will always go with him for our future trips. We highly recommend his services!

Hannah   –  
Germany DE
Visited: February 2025 Reviewed: Feb 12, 2025

Email Hannah  |  20-35 years of age  |  Experience level: first safari

Safari Update Travels operated 100% customer-centric and went many extra miles for us. Amazing!
5/5

Booking process: I requested a quote and during the planning Silas customized a lot for us. Together we weighed the options and came up with the perfect plan. We were probably not the easiest customer due to a lot of extra wishes and accommodation requests but Silas made it all happen for us 🙏🏻

Safari itself: The Safari was well organized. Our driver was always on time. We had a great time together in the group, laughed a lot and also received much information about the animals. All in all an amazing experience!

My personal recommendation: I really liked the Lake Nakuru Sopa Lodge because it is right in the park and you have the best view waking up.

Moon   –  
Netherlands NL
Visited: February 2025 Reviewed: Feb 3, 2025

Email Moon  |  35-50 years of age  |  Experience level: first safari

Fantastic Trip! Couldn’t ask for more!!
5/5

We read a lot of reviews on the Internet about this company before booking with them. I must say the staff are the friendliest and most helpful people. We had such a fantastic time— the flights were great, the lodge (resort) was huge and beautiful with a rich buffet for breakfast, lunch, and dinner, and our local tourguide Peter is absolutely killing it! Ask him anything about any wild animal that you come cross, for sure he’s already have the answer for you.

We had such a fantastic time, and nothing to complain

Zara   –  
Canada CA
Visited: February 2025 Reviewed: Feb 3, 2025

Email Zara  |  20-35 years of age  |  Experience level: first safari

Andrew was absolutely phenomenal. He was kind, funny and make the experience absolutely seamless.
5/5

The safari was great! We were able to see alot of animals out in nature. Andrew did a great job of showing us the sights and also giving us alot of informed on the various animals we saw. He was very knowledgeable and took his time answering our questions. We were able to see some stuff we've only ever seen on national geographic (two male lions hunting and eating a buffalo - it was a sight to see).

Andrew also helped us get settled into our hotels. Thank you very much for such great service.

Joan   –  
Kenya KE
Visited: November 2024 Reviewed: Jan 9, 2025

Email Joan  |  20-35 years of age  |  Experience level: first safari

Well planned
5/5

Our safari to takawiri island was well organized and planned by safari update travels. We highly recommend this agent.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 195
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 5
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