Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 43
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 45 Reviews
Bing   –  
China CN
Visited: April 2024 Reviewed: Apr 24, 2024

Email Bing  |  50-65 years of age  |  Experience level: first safari

Henry is a very nice person, able to take care of every aspect of the safari process, and is very experienced!
5/5

Before departure, the communication with Henry was very smooth. The hotels he picked were all very cost-effective, clean, and conveniently located. The province is the province, the flowers are the flowers. During the safari, the tour guide needs to constantly discover and chase animals. Henry’s eyes are super amazing! We saw a lot of animals, and our car was always one of the first in the convoy chasing animals, so the view was unparalleled. Not only is he experienced, he is also a very nice person. Our return flight was after 6 a.m., and he offered to pick us up at the hotel at 3 a.m.! move!

(automatic translation from Chinese)

Malcolm   –  
United States US
Visited: March 2024 Reviewed: Feb 22, 2024

Email Malcolm  |  65+ years of age  |  Experience level: over 5 safaris

A #1
5/5

We’ve travelled with Henry, the owner of Dume, on numerous safaris over the past 10 years, always with excellent results. Henry is extremely knowledgeable not just about wildlife but about the Kenyan way of life. I’m driving to our destination, he introduced us to many small businesses, projects, co-operatives and interesting artisan workshops along the way. One I of the highlights was a trip to Buffalo Springs last year where he followed tracks to find the elusive geranuck, which not many people get to see can in the wild. Henry is personable and a delight to travel with. We have been returning to Kenya for a decade and he provides very good value for your vacation budget. We have also traveled with other staff members of Dume and had a delightful time as well. They provided excellent service.

Wendy   –  
United States US
Visited: January 2024 Reviewed: Jan 27, 2024

Email Wendy  |  50-65 years of age  |  Experience level: 2-5 safaris

Incredible experience! Henry was extremely helpful. He is very responsive! Went the extra mile.
5/5

This was a trip of a lifetime and your guide can make or break your experience! Jackson, our guide, was THE BEST!— extremely knowledgeable and he exceeded our expectations! We saw all of the Big 5 and then some because of Jackson’s persistence! By the end of the week he was like a brother to us! Exceptional service, wonderful accommodations, perfect weather—we truly couldn’t have asked for more. THIS is the tour company to book for your safari! I want to go back and do it all over again!

Ashley   –  
United States US
Visited: January 2024 Reviewed: Jan 10, 2024

Email Ashley  |  20-35 years of age  |  Experience level: first safari

Great safari experience filled with an expert guide (Henry is awesome!).
5/5

Dume is a great company to go through for an excellent safari experience. We had Henry as our guide and he was extremely knowledgeable, accommodating and helpful. We truly enjoyed our experience at Amboseli National Park and Henry did a great job at spotting animals and putting our car in great viewing locations. Would recommend this company to anyone! Car was in great condition and was comfortable. Dume worked with us to customize a safari that worked for us, would recommend!

Paul   –  
Angola AO
Visited: December 2023 Reviewed: Jan 3, 2024

Email Paul  |  35-50 years of age  |  Experience level: first safari

Incredible Experience
5/5

Being a solo traveler, and on my first safari trip, I was anxious to say the least. But there was no need, as Henry and they team put all my worries at ease from the booking process, right through to the final day!

I went for the 6 day Safari, visiting Amboseli, Lake Nakuru, finishing at Masai Mara. For the first 4 days, my driver Johson was absolutely fantastic. I was simply amazed at his knowledge of both his country and the animals that can be found, answering any and all questions I fired at him. He also had exceptional eye sight, managing to spot the smallest of animals from what seemed to be a mile away. The game drives around Amboseli, and Lake Nakuru where an absolute joy - where he simple knew where to place the vehicle to get the best view/ photos of the animals, this payed off as it resulted in a pride of lions walking directly towards us at one point.

Unfortunately the vehicle we where using had to return to Nairobi half way through the trip, for its annual checkup. Johnson had to return also - however Henry had personally organized a second vehicle to continue the safari, and attended the finals days as a guide also. These final days I was privileged to have a Maasai person as the driver (sorry I forget his name), who once again had incredible knowledge of the area - and the wildlife. On top of that, he also had clear knowledge of where the various animals could be found throughout the day - with near laser accuracy to find them.

Ended the safari with a trip to a Kenyan BBQ in Nairobi with Henry!!

I cannot recommend Dume Africa enough. Henry was available at all times, answering both E-mails and phone calls swiftly to answer any questions I had.

Would I recommend, or use in the future? 110% yes!!

Thanks for an incredible experience, and I hope our paths cross in the future!

Mikhalis   –  
Belgium BE
Visited: December 2023 Reviewed: Dec 28, 2023

Email Mikhalis  |  20-35 years of age  |  Experience level: first safari

Very professional, good drivers, good vision, nice stories to tell
5/5

We totally recommend dume Africa ! WE have got John in Masai mara 3 days and John Masai for Nairobi national Park. They both are very good drivers and have a very good eye to detect animals wich is of course very important. John Masai also has great stories and Can explain you plenty of things about his Masai culture. Henry took care of everything, Always making sure that everything goes fine and answers very quickly to your messages/ questions.

Neal Pouw   –  
Netherlands NL
Visited: November 2023 Reviewed: Nov 21, 2023

Email Neal Pouw  |  20-35 years of age  |  Experience level: 2-5 safaris

the tour operator was complete and knew what he was talking about.
5/5

how beautiful it was. I was lucky enough to make a very nice trip through Kenya with my father and brother. During our trip we were guided by our guide Henry in a hospitable and especially pleasant manner. This was the second year in a row because we also went out with Henry in the summer of 2022, and this was just as fun and perhaps even more fun. We had a very nice trip with Dume Africa Trails Limited, saw the big 5 and above all had very nice days. from Nairobi up through various nature parks looking for the rhino, we also visited an authentic Masaai family which was very impressive. Henry guided us through every step of our journey, from the time we were picked up until he dropped us off again. the hotels, activities and meals were arranged down to the last detail and that gave us a good feeling. Besides Henry being our tour guide, he was certainly an important factor in our trip. In addition to beautiful evenings, he also taught us a lot about the country and the culture. I can say that I learned a lot about Kenya besides the nature and the animals. All in all, it was an unforgettable trip that was fantastically organized, so I would recommend it to everyone. make your dreams come true and hit the road with Dume Africa Trails Limited!!!

(automatic translation from Dutch)

Elaina Davis   –  
United Kingdom UK
Visited: September 2023 Reviewed: Nov 9, 2023

Email Elaina Davis  |  20-35 years of age  |  Experience level: first safari

Outstanding experience!
5/5

Henry at Dume Africa Trails really went above and beyond to give us the safari trip of a lifetime.
He was very responsive in planning the trip and adjusted the proposed itinerary to accommodate our budget, preferences and requests.
The safari vehicle we used and the lodges he booked for us were all very comfortable ... Dume Africa Trails is very reliable because they use their own safari vehicles rather than hire from others. Henry is clearly very well respected amongst other tour guides and operators.
We booked a 10 day safari tour and saw all of the big five up really close as well as a baby cheetahs and a crocodile eating a zebra!
Henry was professional, proactive and brilliant company throughout the trip... we really laughed together!
Henry was also able to help sort out our safari travel in Uganda which we booked through Dume Africa Trails who worked with a local operator.
I would 100% recommend Dume Africa Trails as a reliable and high quality tour operator.

Melvin   –  
Germany DE
Visited: October 2023 Reviewed: Oct 27, 2023

Email Melvin  |  20-35 years of age  |  Experience level: first safari

We had the experience of our Lifetime !
5/5

We had an exceptionally excellent safari that Henry organized for us. Our driver guide Joseph was very experienced and gave us an amazing 6 day safari (Amboseli, Nakuru and Masai Mara) in which we saw so much we never imagined. Joseph and Henry were always very accommodating and they unconditionally fulfilled every wish for us. Highly recommended!

Susan   –  
Germany DE
Visited: October 2023 Reviewed: Oct 19, 2023

Email Susan  |  50-65 years of age  |  Experience level: over 5 safaris

The best Safari Tour I have ever done
5/5

Henry was always at the right time on the right place. We saw a lion hunt, cheetah babys, a leopard in a distance of 50 cm … and all animals you want to see in the National Parks of Kenya.
He is well organized und very professional

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 43
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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