Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 42
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 42 Reviews
Jonas   –  
Sweden SE
Visited: October 2026 Reviewed: Oct 15, 2026

Email Jonas  |  50-65 years of age  |  Experience level: 2-5 safaris

A full service minded team from contact to safari
5/5

We had a long stop (14 hours) in Nairobi for our next destination. We used that for a one day safari. First of all Maureen (our contact by email) was super responsive and gave clear answers and good proposals. Then we were lucky to have both a driver and a guide for the safari. They were very service minded and with good knowledge of the animals and the area.

Jacob   –  
United States US
Visited: September 2026 Reviewed: Oct 3, 2026

Email Jacob  |  20-35 years of age  |  Experience level: first safari

Nick - courteous and knowledgeable.
5/5

Nick was a great driver, he was very knowledgeable as we went around Kenya and Nairobi. He took us on a wonderful Safari.

CHARLES DE DECKER   –  
Belgium BE
Visited: September 2026 Reviewed: Sep 25, 2026

Email CHARLES DE DECKER  |  50-65 years of age  |  Experience level: 2-5 safaris

BY FAR MY BEST TOUR OPERATOR EVER !
5/5

Our experience was fantastic. The first contacts and the development of the program were very professional, friendly and flexible with the magical Maureen who helped us very much.
Our driver and guide Nick has become our family in Kenya. He was fantastic, very good for finding the best animal scenes, he know almost all people we met 🤣.
I really consider this is the best agency I have ever worked with.

Vincent Kin   –  
Canada CA
Visited: September 2026 Reviewed: Sep 21, 2026

Email Vincent Kin  |  20-35 years of age  |  Experience level: first safari

Exceptional Safari Experience, esp. for those like me looking for once per life time experience
5/5

A safari in Africa was my "once in a lifetime" plan — but after travelling with Kenya Bush Tracks Safaris, it's a trip I'd happily do again in the future. My experience with them was excellent at every stage, from planning to the safari itself.

For the planning part: Before booking, I researched a range of mid-range and luxury operators and gathered quotes from around 7 companies. Kenya Bush Tracks came in around the middle on price, so I didn't choose them because they were the cheapest — I chose them because they were by far the most responsive and caring. Caroline, my first point of contact, was genuinely attentive and took the time to understand exactly what we needed. Despite the time zone difference, she usually replied within an hour, often outside her own working hours. Where some companies pushed me to decide and book as quickly as possible, Caroline patiently talked through our needs and waited for me to confirm our flight schedule before finalizing anything. For example, I had specific preferences for a few of our stays — I wanted to lodge inside the park so I could watch the sunrise over the endless plains — and Caroline helpfully built the itinerary around that. Later, just as I was about to confirm everything, my travel agent couldn't secure my flights and we had to push the trip back by two days. Caroline rearranged the entire tour without hesitation. Booking from another continent is a real challenging - that I can't lock in the itinerary without knowing my flights, yet the flight schedule depends on the hotels and safari route — and underneath it all sits the worry of whether the company is even legitimate, or whether I'am handing over a big deposit for nothing. Caroline patiently coordinated every moving piece and gave me the confidence that it would all come together. It did.

On the safari part: Our guide was Moses, and his experience showed constantly. He knew how to minimize time lost to traffic on the drives between parks and always seemed to find the better route. Inside the parks he navigated effortlessly, without ever needing a map. He clearly had strong relationships with other guides too — when drivers passed by, they would often stop to exchange sightings and information. Thanks to him, we not only saw the Big Five but were also fortunate enough to spot Black Rhinos in Lake Nakuru National Park, where only 20ish exist across a huge area. Moses also consistently did more than we asked. Our original plan was a morning game drive, a midday rest, and an afternoon drive each day — but knowing how precious the time was, he proactively offered to arrange packed lunch boxes for 2 days so we could stay out from dawn to sunset. Truly appreciate his effort as he drove from 7am to 5pm for 2 days. Over the course of the trip we talked about each other's families, and by the end he felt less like a guide and more like a friend.

Due to our plan to cover different National Parks, we only spent 2 days in Maasai Mara and missed the massive river crossing. But thanks to the careful planning by Caroline and Moses, we still witnessed almost everything else we'd hoped for. What may be "Routine" for them guiding clients through the parks day after day, was, for me and my wife, a once-in-a-lifetime experience I'll never forget.

And if you're reading this review: I meant every word above. I genuinely and wholeheartedly recommend Kenya Bush Tracks Safaris.
(P.S. If budget allows, book a private vehicle as we did rather than car-pooling with strangers, I saw how crowded it was from other cars. Moses let me stop whenever I like and wait patiently for the perfect photo.)

Ethan   –  
United States US
Visited: August 2026 Reviewed: Aug 31, 2026

Email Ethan  |  20-35 years of age  |  Experience level: first safari

Personalized, seamless, and truly the trip of a lifetime.
5/5

I cannot say enough amazing things about Kenya Bush Tracks Safaris. From our experience booking and planning everything with Caroline to spending a week traveling around southern Kenya with Ronnie, the entire experience felt personal and customized to us.

Caroline was incredibly knowledgeable, responsive, and helpful throughout the planning process. She made everything easy from the beginning and helped put together what truly became the trip of a lifetime. Once we arrived, everything was organized and seamless, which allowed us to simply enjoy the experience without having to worry about any of the details.

Ronnie was absolutely incredible and became such a huge part of what made the trip so special. Spending a week traveling with him felt less like having a guide and more like traveling with a friend. He was knowledgeable, reliable, fun to be around, and always willing to adjust plans based on what we wanted to see and experience.

The safari itself exceeded anything we could have imagined. The wildlife, scenery, accommodations, and overall experience were unforgettable, but it was the personal attention and care from Caroline, Ronnie, and Kenya Bush Tracks that really set the trip apart.

If you are considering a safari in Kenya, I could not recommend Kenya Bush Tracks enough. Everything felt personalized from beginning to end, and we came home feeling like we had experienced Kenya in a way we will remember for the rest of our lives. Truly the trip of a lifetime!

Tatjana   –  
Latvia LV
Visited: August 2026 Reviewed: Aug 24, 2026

Email Tatjana  |  35-50 years of age  |  Experience level: first safari

Excellent safari experience
5/5

We have booked our safari with Kenya Bush track safari half year in advance. Manager Maureen gave good advices how to plan our trip in better way, responded very quickly and was in touch all the time. We were met in the airport by Maureen and our driver Mosas, we stayed overnight in Nairobi and next day our safari started for 4 days. Everything was organized very well, precise, we were filling safe and that Maureen and Mosas are taking good care of us.
Mosas was amazing driver-guide, we unlocked big 5 quite quickly, got the best spots for pictures and videos. During the long drives between parks, we were entertained with facts about country and got a lot of interesting information.
Our places for nights, recommended by Maureen, were really fancy, with good location, we loved them.
So, definetly, recommending this company for safari trips. They are having individual approach and caring of customers a lot.

Molly Smigelski   –  
United States US
Visited: August 2026 Reviewed: Aug 17, 2026

Email Molly Smigelski  |  35-50 years of age  |  Experience level: 2-5 safaris

Moses was trustworthy, great with our kids, and made our time in Kenya truly special.
5/5

We had a wonderful experience with Kenya Bush Tracks! Our family of 5 spent nine days with Moses traveling to Naivasha, Nakuru, and Masai Mara, and we couldn’t have asked for a better driver and guide. He was informative, easygoing, trustworthy, and simply so easy to be around. Moses truly made our trip special, and we are so grateful that we were placed with him. We would absolutely recommend Kenya Bush Tracks and Moses to anyone traveling to Kenya!

Katelin   –  
Hong Kong HK
Visited: August 2026 Reviewed: Aug 11, 2026

Email Katelin  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, knowledgeable and trustworthy experience!
5/5

Everything about Kenya Bush Tracks Safaris was a pleasant experience! Maureen organised the trip after I reached out to them on WhatsApp and she responded with professionalism and in a timely manner answering all my questions. On the day of the trip, Ronnie was our guide and arrived on time to take us for our day out. He went out of his way to find somewhere for us to stop for coffee in the morning and made us feel at ease. We had an excellent day out and saw loads of animals before visiting the giraffe centre and Sheldrick trust. Would highly recommend their services.

Katia   –  
Italy IT
Visited: July 2026 Reviewed: Aug 7, 2026

Email Katia  |  35-50 years of age  |  Experience level: 2-5 safaris

Well organized and gorgeous
5/5

I booked a safari with Kenya Bush Track Safaris, and I would do it again without hesitation. Everything went smoothly, from the planning stage (Maureen is wonderful and always ready to help) to the safari itself, which was an incredible experience.

Besides seeing so many amazing animals, I finally got to see a leopard—a moment I’ll never forget and one that made the trip even more special.

I highly recommend Kenya Bush Track Safaris, and I’ll definitely be contacting them again to organize a safari in northern Kenya.

Nick   –  
Kenya KE
Visited: July 2026 Reviewed: Jul 7, 2026

Email Nick  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent
5/5

Very reliable and great services they offer ,also they have amazing safari packages

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 42
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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