Reviews

Sort By: Date Most Helpful Rating 11-20 of 39 Reviews
DD   –  
United States US
Visited: July 2023 Reviewed: Sep 19, 2023

Email DD  |  50-65 years of age  |  Experience level: first safari

Bespoke travel planning, great guides, reliable vehicles and the experience of a lifetime.
5/5

Peace of mind. That is just one of the priceless things (memories, once-in-a-lifetime experiences, irrepressible lasting joy, etc.) that you'll get from Sunworld. I knew I was in excellent hands with Carolyn as soon as we began planning our trip. She really listened to what I had in mind for our little family of 2 adults and a tween, and she never tried to upsell me, even kindly explaining places where I might save some money and other places that were worth a splurge. This is bespoke travel planning to the umpteenth degree, and it was still less expensive than its competitors by a long-shot. Plus I loved the fact that it's headquartered in Nairobi. That way, if anything goes awry (which it never did), they are right there! Carolyn was endlessly patient about all my questions as a first-time traveler to Africa. (Can I drink the water on safari? No. Will my bags be safe if I leave them with you? Yes.)

The trip itself exceeded our wildest expectations. The vehicles are awesome -- comfortable, reliable, rugged -- and standing up in the cruiser as it confidently made its way over water/land was our tween's favorite part of the trip.

Which brings me to our awesome, English-speaking guide, Felix. He is one of the best-natured people I've ever met (mambo, Felix!), and one of the most knowledgeable when it comes to African flora and fauna. He has a young family himself, so he was particularly sensitive to the needs of our kiddo. We loved him (and James, who was our incredible guide in Masai Mara) so much that they are family now, and we can't wait to see them again.

Sunworld, our gratitude is as boundless as the Kenyan skies. Thank you for a trip beyond our wildest imaginations. We felt that Nairobi is actually safer than most Americans realize, but that being said, from the second we met our guide until the day he dropped us off, I never worried ONCE about our safety and security, which is saying something when you're within striking distance of a huge lion. If you are considering a safari, please reach out to Sunworld -- I promise you won't regret it.

Brent   –  
United States US
Visited: August 2023 Reviewed: Sep 5, 2023

Email Brent  |  50-65 years of age  |  Experience level: first safari

Sunworld has the best guides, especially Nick Maluki
5/5

We were lucky that Sunworld assigned Nick Maluki as our guide on our trip to Samburu. I could not have imagined a better guide for my first African safari. Nick was genuinely kind, thoughtful, and knowledgeable. Our four hour drive to Samburu went by quickly as we learned about life in Kenya from Nick. And then we got to the Samburu and Nick made sure that we saw all that it had to offer. His years of experience as a guide was obvious, but he was not at all jaded--he shared our enthusiasm for the animals with every sighting. And for those that love photography, he knew how to get all the right angles. The second half of our journey in Kenya was not coordinated by Sunworld and we knew that we were going to miss Nick. We were truly sad when we had to leave him behind.

The third part of my trip was again coordinated by Sunworld, and I felt grateful that Sunworld took care of every step, from airport transfers to hotel pick ups. Sunworld staff were always on time and always dependable. The only downside is that I would recommend that you have a good idea of what you want to do before contacting Sunworld. There was a bit of back and forth communication to get things all set up. But if you do know what you want, and where you want to go and when, go with Sunworld. And definitely ask to have Nick Maluki as your guide.

Tony   –  
China CN
Visited: August 2023 Reviewed: Aug 21, 2023

Email Tony  |  35-50 years of age  |  Experience level: first safari

Awesome customers service and customers care, my contact window is Joseph Kuria
5/5

Pls allow me to use this oppurtunity to thank Mr. Joseph Kuria.

My family (4 people) was planning the Kenya Safari from end of Jan, 2023, and Mr. Joseph Kuria help us a lot with the itinerary

He started from the climate informaition, and give us a lot of advice about the itinerary arrangement which balance the travelling cost and view point, then the trip advise like USD currency version, plastic ban order, even how much instant noodles I can bring from CN. Everything is helpful to make the best pre-arrangement and avoid misunderstanding since this is the 1st time I visit Africa.

The most Wonderful thing is Mr.Joseph Kuria arranged LMC for our 4 nights in Masai Mara, and that is a 2 rooms suite with a living room, we can enjoy our noon time after morning Safari, have a great rest. That was real a nice memory for us and especially Ms. Mercy, she is always with nice smile, the "sunset picnic suprise" which arranged by Joseph and Mercy, super unforgeetable. All the staffs in LMC are very professional and friendly, the food is awesome and everything is well organized.

And I also apprecaite the support and help of our last day in Nairobi, Mr.Joseph arranged the day room for Sharon which close to airport, and close monitoring about process of checking in and checking out, the customers care which provided by Mr.Joseph shows us the passion for solutoin of Sunworld, I personally do enjoy the communication with Mr.Joseph in the past half year.

Milestone for the past half year:

From Jan to Jul, communication over 6 months

Over +100 mail exchange

14 days customize arrangements of Kenya Safari

Safari in 5 National Parks in Kenya

Catherine   –  
South Africa ZA
Visited: June 2023 Reviewed: Aug 10, 2023

Email Catherine  |  20-35 years of age  |  Experience level: 2-5 safaris

Sunwold Safaris is outstanding!
5/5

We have had the privilege of collaborating with Sunworld Safaris for several years, and without fail, each year surpasses our expectations. Carolyn, our dedicated consultant, embodies professionalism and remarkable competence. Additionally, Leonard, available during after-hours, has been exceptionally helpful.

The team at Sunworld Safaris is characterised by their meticulous organisation, consistent communication, and friendly demeanor. Their exceptional service has solidified them as a top-tier company to work with. If you're contemplating utilising their services, we wholeheartedly encourage you to proceed and make a booking. Rest assured; you won't be disappointed.

Claudia   –  
United States US
Visited: May 2023 Reviewed: Jun 17, 2023

Email Claudia  |  65+ years of age  |  Experience level: 2-5 safaris

Magical
5/5

A trip to Africa is only as good as the safari company and the guide. Sunworld Safaris delivers on all counts. They listen to what you need, and then create a package that meets those needs. I've used them 3 times and will use them over and over again. Lodgings, food, details - they know it all and make sure you have the best experience. I've heard all their guides are fantastic, but ours is by far the best. Spookily knowledgeable, furiously funny, caring and kind and puts up with older women - I don't even want to tell you his name so he'll be available when I come back. Mwashi - you are special and you make the trip magical each and every time. Thank you from the deepest recesses of my heart - which misses Africa and ellies something fierce.

Luigi   –  
Luxembourg LU
Visited: March 2023 Reviewed: Mar 29, 2023

Email Luigi  |  50-65 years of age  |  Experience level: over 5 safaris

Professional and helpful in understanding and satisfying your needs
5/5

The logistics of the trip were challenging as the two parks which we wanted to visit were not close to each other. Joanne of Sunworld was able to have it well  organized and everything went flawless. The service was excellent and the guide very knowledgeable and professional. He took the time to explain animal behaviors and adapt to our photographic needs. He shows passion and pride in his work. I highly recommend Sunworld Safaris .

Marco   –  
Italy IT
Visited: March 2023 Reviewed: Mar 29, 2023

Email Marco  |  50-65 years of age  |  Experience level: over 5 safaris

a professional safaris Tour Operator, with experience and reliability
5/5

I have been using sunworld safaris since 12 years and they never delivered less than I expected. They have been always reliable, professional, with attention to details. with the time they became also a sort of family where you talk openly about your expectation and they do their best to meet them.

Paul Merwin   –  
United States US
Visited: November 2022 Reviewed: Dec 14, 2022

Email Paul Merwin  |  65+ years of age  |  Experience level: 2-5 safaris

Sunworld Safaris are simply the best!
5/5

We booked an 18 day custom Safari planned by our favorite guide, Bonface Kitonga. We had a couple of requests and left the rest up to him. So it was four of us in his truck for the entire trip. It was absolutely fabulous! Their trucks are first rate. The lodges and camps they book, including some of their own, were incredible. Food and especially service were are the very best. I cannot say enough about how well they took care of us. This is not to mention that Mr. Kitonga is one of the best guides you will find. Loves his job, and it shows. He is constantly on the lookout and we were often the first (and sometimes only) truck on the scene of something animal-wise. Always looking at tracks, droppings, behavior of surrounding animals, scanning the distance, I believe we saw far more than you would with a lesser guide. Sunworld is simply the best!

Judith M.   –  
United States US
Visited: October 2022 Reviewed: Dec 7, 2022

Email Judith M.  |  50-65 years of age  |  Experience level: 2-5 safaris

Another perfect Kenyan experience!
5/5

This is the fourth time using Sunworld Safaris to book my guided tour of Kenya. In the past, it was for Americans traveling together with the same itinerary. This year, our group comprised 3 Americans, 1 German and 2 English travelers. We arrived on different dates, did not all go to the same destinations and departed separately also! We all wound up in the right places, at the right times, that we were supposed to be there! What follows is a note I sent to Carolyn, our agent at Sunworld. She was amazing, and was able to juggle our groups needs flawlessly.

"All of the Sheldrick camps were comfortable with friendly accommodating staff. By now, it's like they are family and we are going home!

There was an elephant born at the Ithumba stockades the morning we arrived! Baby Milo to ex-orphan Melia. That was very exciting and Angela made an appearance to check him over. It was nice seeing her again so unexpectedly. Ithumba finally got some rain. Galdessa is so beautiful and breezy, wild elephants crossing the river to visit. Umani is so beautiful and lush, but a few bugs due to the moisture in the air.

Mara Bush Camp is always a joy! Nelson and Joseph were there to greet us. The two men especially, and I also include Donald, do their utmost to make our stay the most comfortable and pleasant time with them. I love to see their smiles and waves when we arrive. I can't say enough good things about them. The food (chef Fred and Eric), the room attendant Antony, Alfred the bartender, Peter our waiter, the askari Simon. Everyone works together for the comfort of the guests.

I can't say enough about Francis! This is my first safari with him. He's friendly and a genuinely lovely, nice man. He went out of his way to help some stranded motorists. He was always early and ready for every activity on the program. His knowledge of nature, wildlife and everything Kenyan were revealed every time he spoke. His guiding instincts led us to some very elusive creatures, specifically a leopard named Bahati! We had a very long day yesterday driving to see some friends a distance away. He maintained a professional attitude even with the news his mother passed away. We were very sorry to hear that. I look forward to having him guide me again.

Janene   –  
United States US
Visited: November 2022 Reviewed: Nov 26, 2022

Email Janene  |  35-50 years of age  |  Experience level: first safari

Incredible attention to detail, knowledge, and service!
5/5

Sunworld Safaris was an excellent tour operator and I would use them every time. Our group had multiple drivers in different locations (Maasai Mara and Lumo Conservancy) and each was a fantastic specialist in various areas (photography, birds, history/culture, etc). The drivers were amazing at handling the terrain and the vehicles were absolutely quality. They made sure we had ample opportunities to see so much and answered every question expertly. I am looking forward to my next safari with them!

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