Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 15
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 15 Reviews
Ricardo N   –  
Spain ES
Visited: October 2022 Reviewed: Oct 16, 2022

Email Ricardo N  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari Experience
5/5

We had an extraordinary first safari experience thanks to Ease my Safari.

We did a 12-day safari through Kenya (Lake Nakuru, Maasai Mara) and Tanzania (Serengeti, Ngorongoro, lake Manyara and Tarangire). The manager, Mr. Joel Muiuri, maintained excellent communication with us from the very beginning and professionally addressed all our concerns, something crucial when booking a safari and sending large sums of money from abroad. He adapted to our low-medium budget and designed an itinerary that included everything we wanted to see while keeping the price low.

The safari itself was amazing on both the Kenyan and Tanzanian sides. We had seen the big 5 by our second day and learned so much about wildlife in East Africa by the end of the safari. The guides were extremely knowledgeable about wildlife and respectful of the rules. Accommodation and food, while not luxurious, was always in line with the price we were paying. The vehicles were well-maintained and very comfortable.

Overall, we definitely recommend trusting Joel with the arrangement of your next safari. We know we will be counting on him for our next visit to Kenya

Reply from Ease My Safari
Reply from Ease My Safari
Posted on Feb 7, 2023

Thank you Ricardo for taking the time to share your amazing first safari experience with Ease my Safari.

It's great to hear that Mr. Joel Muiuri maintained excellent communication, addressed all your concerns, and adapted to your budget to design an itinerary that exceeded your expectations.

It's also wonderful to know that you had an amazing time on the Kenyan and Tanzanian sides, with knowledgeable guides, comfortable vehicles, and suitable accommodations and food.

We are thrilled to hear that you highly recommend Joel and Ease my Safari for future safaris, we look forward to serving you again.

Angeline Njeri   –  
Kenya KE
Visited: October 2020 Reviewed: Aug 2, 2021

Email Angeline Njeri  |  20-35 years of age  |  Experience level: 2-5 safaris

Satisfied Customer
5/5

I like how Joel was easily available when I needed him... traveling with an agent who is accessible is much easier. I also liked the fact that they were organized... We were picked on time and dropped on time. Also, they did recommend a number of activities and attractions that turned out to be very interesting. Had a great experience and I would definitely use them again.

Reply from Ease My Safari
Reply from Ease My Safari
Posted on Feb 7, 2023

Thank you Angeline for sharing your positive experience with Joel and Ease My Safari.

It's great to hear that Joel was easily accessible and provided excellent customer service.

It's also wonderful that the organization was top-notch, with timely pickups and drops, and recommended interesting activities and attractions.

We're glad to hear that you had a great experience and would use Ease My Safari again in the future.

Sove   –  
Kenya KE
Visited: February 2021 Reviewed: Feb 16, 2021

Email Sove  |  20-35 years of age  |  Experience level: over 5 safaris

Incredible
5/5

Oloolua Nature Trails Nairobi was our Destination. It has been a while since I travelled with a company that goes beyond its way to satisfy client needs. I couldn't recommend them better.

Reply from Ease My Safari
Reply from Ease My Safari
Posted on Feb 7, 2023

Thank you Sove for taking the time to share your positive experience with Oloolua Nature Trails Nairobi.

It's great to hear that we went above and beyond to satisfy your needs and that you had such a positive experience.

We're glad to hear that you couldn't recommend them better and that you had a wonderful time.

Maureen K.   –  
Kenya KE
Visited: February 2021 Reviewed: Feb 14, 2021

Email Maureen K.  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Experiences Always!
5/5

I've had amazing experiences with Ease My Safari. They always have good customer service, well experienced and professional guides, always checking up while on safari and they have the adventurous packages. I never want to miss any trip with them.

I highly recommend Ease My Safari to anyone looking to adventure around Kenya.

Book your trip and you won't regret anything.

Thank you Ease My Safari for always giving me the best experience!

Reply from Ease My Safari
Reply from Ease My Safari
Posted on Feb 7, 2023

Thank you Maureen for sharing your amazing experiences with Ease My Safari.

It's great to hear that they have always provided good customer service, professional and experienced guides, and adventurous packages.

We're glad to hear that you always have a wonderful time and will never want to miss a trip with them.

Your recommendation and positive feedback are a testament to the high-quality services that Ease My Safari provides.

Thank you for choosing Ease My Safari and we hope you continue to have the best experiences with us.

Sarah   –  
Kenya KE
Visited: March 2020 Reviewed: Jun 19, 2020

Email Sarah  |  20-35 years of age  |  Experience level: 2-5 safaris

Fabulous day trip to Amboseli
5/5

A friend invited me for the day trip to Amboseli, the communication on the groups was really helpful to ease planning for the day. The follow up by Joel was on point and the trip was simply amazing! Photography on point!! Our tour guide was on point with his information and the friends made on the trip are all bomb!!! Definitely traveling with them again.

Reply from Ease My Safari
Reply from Ease My Safari
Posted on Feb 7, 2023

Thank you Sarah for sharing your positive experience with Ease My Safari on your day trip to Amboseli.

It's great to hear that the communication and follow-up by Joel were on point and helped to ease the planning process.

We're thrilled to hear that the tour guide was knowledgeable and the friends you made on the trip were fantastic.

Your feedback on the amazing photography and overall positive experience is a testament to the high-quality services provided by Ease My Safari.

We're glad to hear that you are planning on traveling with them again and hope you have many more amazing trips with them.

Bev   –  
Kenya KE
Visited: March 2020 Reviewed: Mar 31, 2020

Email Bev  |  20-35 years of age  |  Experience level: over 5 safaris

Fantastic Day Trip to Amboseli
5/5

Everything from the pick-up, the drive to the park and the safari was very well planned, cost of the trip is also very reasonable. The team had also shared insights before-hand & all I had to do was show up and enjoy myself. Most times the logistics are a nightmare people don't want to deal with & *Ease My Safari* got that all covered for me.
Our driver was a well of information he answered questions, shared details & fun facts as we drove through the park. The organizers on the team were friendly and fun to hang around. I had an amazing day & i would definitely recommend the company check out their website for upcoming trips and sign up!

Reply from Ease My Safari
Reply from Ease My Safari
Posted on Feb 7, 2023

Bev, Thank you for sharing your positive experience with Ease My Safari.

It's great to hear that everything from the pick-up to the drive to the park and the safari was well planned and cost-effective.

We're thrilled to hear that the team shared insights beforehand and made everything hassle-free for you.

Your feedback on the knowledgeable driver who was a well of information and the friendly and fun organizers is a testament to the high-quality services provided by Ease My Safari.

We're glad to hear that you had an amazing day and highly recommend the company to others.

Thank you for choosing Ease My Safari and we hope you have many more fantastic experiences with us.

Risper Sharon   –  
Kenya KE
Visited: October 2019 Reviewed: Mar 27, 2020

Email Risper Sharon  |  20-35 years of age  |  Experience level: 2-5 safaris

I love how they handle the clients by making customer satisfaction their priority.
5/5

It is an awesome experience travelling with Ease My Safari
Their services are excellent .
The best team to go for an adventure with because they offer very nice deals .

Reply from Ease My Safari
Reply from Ease My Safari
Posted on Feb 7, 2023

Thank you, Risper for sharing your positive experience with Ease My Safari.

We're glad to hear that our services are excellent and that we offer nice deals. Your feedback confirms that Ease My Safari is the best team to go for an adventure with.

We hope you continue to join us for amazing experiences that we continue to exceed your expectations.

Evans   –  
Kenya KE
Visited: February 2020 Reviewed: Mar 21, 2020

Email Evans  |  20-35 years of age  |  Experience level: over 5 safaris

SUPER EXELLENT SAFARI✓✓
5/5

This is the best travel agency i know so far. Honesty, accuracy, gifts, name them. We used this agency during our family holiday to Masai Mara. Kudos Joel and the team for making sure everything is well. Keep up the good work. I highly recommend anyone planning for their holiday destination.

Reply from Ease My Safari
Reply from Ease My Safari
Posted on Feb 7, 2023

Thank you Evans for sharing your positive experience with Ease My Safari and for recommending us to others.

We're glad to hear that we provided you with honest, accurate, and even gifts during your family holiday to Masai Mara.

Your feedback on the exceptional service provided by Joel and the team confirms our commitment to making sure that everything is well and providing a memorable holiday experience.

We hope that you have many more fantastic experiences with Ease My Safari and that we continue to provide you with outstanding service.

Thank you for choosing Ease My Safari.

John K.   –  
Oman OM
Visited: March 2019 Reviewed: Mar 8, 2020

Email John K.  |  20-35 years of age  |  Experience level: 2-5 safaris

Dreams do come true.
5/5

Everything about working with Ease My Safari and the entire travel team was superior. I cannot imagine better service or a more concerted effort to make our custom trip exceed our expectations. Their timely attention to both our personal interests and our comfort was extraordinary. And when we met them in person, they were delightful. Our guides were like family, extremely well educated and shared personal stories as well as information that was presented articulately in clear English. . The drivers were both pleasant and so professional on roads that could have been treacherous. The vehicles provided were very clean and comfortable. I spent years planning for this trip and to be honest I was impressed by their services. Me and my Wife prefer to work with others to help arrange the details of travel so that we can more thoroughly enjoy what we are seeing, exploring and discovering. We also need to recognize their dedication to making sure that our dreams of seeing Kenya and her big five was actualized. its true dreams do come true. The recommendation of Ease My Safari by our Kenyan friends to work with this team made the trip everything we dreamed and more. We thought this would be a once in a lifetime trip. It was. But we are considering returning for more exploration of the interior of the country.
Thanks guys for everything that you did for me and my wife. We hope to see you soon.

Reply from Ease My Safari
Reply from Ease My Safari
Posted on Feb 7, 2023

Thank you John for sharing your wonderful experience with Ease My Safari.

It is great to hear that our services exceeded your expectations and that you had an unforgettable trip to Kenya.

Our attention to detail, personalized service, and commitment to making your trip unforgettable is truly impressive.

We are glad to hear that you enjoyed your time with your guides and that the drivers were professional and attentive on the roads.

We are also thrilled that you are considering returning to Kenya for more exploration. Ease My Safari is truly a top-notch travel agency and we are grateful for your positive feedback.

Alphonce Were   –  
Kenya KE
Visited: February 2020 Reviewed: Mar 6, 2020

Email Alphonce Were  |  35-50 years of age  |  Experience level: over 5 safaris

Best Safari and Professional service providers
5/5

When I am tired and need something to refresh, I have had tough time to get the best provider of services in travel and safari services that meet my budget as I get the top notch experience. You guys just gave me what I have been yearning for in many years. I will sure comeback and recommend all my friends to consider your safari services.

I love your sense of timeliness and convenience in handling our experience.

You are cordial, professional and lively.

Keep it up

Reply from Ease My Safari
Reply from Ease My Safari
Posted on Feb 7, 2023

Alphonce, Thank you for your positive review! We are glad to hear that we were able to provide you with the top-notch experience that you were looking for.

It means a lot to us that you appreciated our timeliness and convenience, as well as our friendly and professional staff.

We strive to provide the best possible experience for all of our clients and it's great to see that we were able to meet your expectations.

We look forward to welcoming you back for another adventure and to serve all your friends that you recommend to us.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 15
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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