SafariBookings has received complaints from clients about Gatatu Safaris.

Reviews

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Christina   –  
Canada CA
Visited: September 2019 Reviewed: Oct 1, 2019

Email Christina  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Christina and not that of SafariBookings.
WARNING DO NOT BOOK!!
1/5

where do I start, first off don't even take a chance on looking at all the other good reviews, we did the same thing. This company is a total scam. I was in contact with Richard for months to book a gorilla safari for our honeymoon. Needless to say he went above and beyond to make you trust him then you send money and then all contact is cut off and your money is gone. The tour never existed, noone picked us up, the hotels we were supposed to stay at had no record of us coming, the worst part is richard sent us FAKE permits. The UWA advised us they were fake and they were never purchased.He was recently arrested for another large scam, this company shouldn't even be allowed to run. We came half way across the world to do a gorilla tour with what we thought was a legitimate company just to be scammed and not be able to do it. We were completely heartbroken. This guy and this company has no heart, they are just out to scam the next poor person who trusts them. We spoke with the UWA & tourism boards and all they did was lead us on. Pretty sure they all work together , you cannot trust them. If you decide to do a tour go to rwanda and pay the extra money where you can trust the people and feel safe and go to the gorgeous volcanoes national park instead. We never got our money back , nor did we get to see the gorillas.....Gatatu safaris are Scam artists and criminals. Please do yourself a favor and make sure these guys DO NOT get your money, they should be shut down

Johan Janssen   –  
Netherlands NL
Visited: August 2019 Reviewed: Aug 20, 2019

Email Johan Janssen  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Johan Janssen and not that of SafariBookings.
Warning: don’t book with Gatatu!
1/5

For our honeymoon we booked a Gorilla tour 5 months in advance. We also transferred 1.300 USD to Gatatu. Gatatu confirmed the booking by e-mail and we even drove to Bwindi NP to start the Gorilla trek. After the introduction the driver (no connection with Gatatu) told us something is wrong. No booking was made by Gatutu with the Uganda wildlife authority and also no permits left. Meaning we couldn’t do the Gorilla trek, the main reason we booked a flight to Uganda! On our return to the lodge we met with someone from Gatatu (interim manager) and he apologised and we asked for a full refund which we received. We understood from him and someone from our lodge that Richard, owner of Gatatu, is in jail for fraud! We are very disappointed with Gatatu. From everything during our trip this was the only thing that had to go right because the permits are very limited. Gatatu, NEVER AGAIN.

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