African Ubuntu Safaris
- Located In:
-
Australia
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- ATTA, AFTA & ATAS
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $250 to $3,000 per person per day (USD, excl. int'l flights)
Reviews
Email Megan | 35-50 years of age | Experience level: 2-5 safaris
Fabulous travel agent
Cuan was a fantastic travel agent and I would be very happy to recommend him to anyone wishing to travel to Africa. He has excellent local knowledge and helped us pick the right destination and activities for our group. He organised everything from the transfers, accommodation and local tour guides and everything worked exactly according to plan which made for a really relaxing and unforgettable experience. He was also very mindful of our budget and made sure that we were happy with the package and it was not problem to tweak things to make it all work out within what we wanted to pay. Customer service was amazing - we even received an email when we returned to find out how we went which confirmed how much he cared about how we enjoyed our experience.
Email Barbara J | 65+ years of age | Experience level: over 5 safaris
Expert local knowledge and attention to my wishes = perfect safari experience!
This was my sixth safari experience in Africa and my second using African Ubuntu Safaris - who will always be my go-to company for inevitable return trips to my favorite travel destination. My overall trip was complex (from Australia to Africa over the Christmas period with a side trip to Europe before starting on safari) and for the first time I was travelling solo. Fortunately Cuan McLaren at African Ubuntu was able to bring together his knowledge of my prior safari experience, his understanding of my current wishes and constraints, and his own experience and expertise to suggest both overall direction for a safari tour at this particular time of year and particular camps from which I could choose. He provided detailed information on each camp so I could make informed choices and was always willing to tweak the itinerary get to the perfect overall arrangement.
In the resulting safari tour, each camp was excellent in its own different way, giving me outstanding comfort & security, a wide variety of environments, extraordinary nature and game viewing experiences, and delightful interactions with lively, friendly staff - who also facilitated seamless, worry free transfers by road or air.
I simply had the best time!
And I'll be back - always using African Ubuntu Safaris!
Email Deb | 35-50 years of age | Experience level: 2-5 safaris
I would never book an African safari with anyone else - Exceptional customer service
I have just returned from a month in Tanzania and Kenya over December 2017 / January 2018. This was the second time that I have booked with African Ubuntu Safaris and I would never book with anyone else. I think that I was Cuan's first customer nearly 6 years ago when I found him 6 weeks before I was due to travel and a much larger, international tour provider cancelled my trip at short notice. Cuan came to the rescue then, and exceeded my expectations, and there was no doubt in my mind who I was booking with for my second safari to Africa. His customer service, ability to listen and shape your safari for the better, knowledge of the operating environment and tour providers has only gotten better from the exceptional service that I had received last time.
This trip involved a private safari throughout Tanzania with friends (including Serengetti, Ngorongoro Crater, Zanzibar); as well as me travelling solo on a scheduled tour through Kenya (Masai Mara, Lake Nukuru and Amboseli) and some highlights in Nairobi (Giraffe Manor and Nairobi Tented Camp). Wow, wow and wow. I had such a fabulous trip (and hopefully have inspired some of my friends to travel to Africa to experience it for themselves). Sure - the destinations are incredible, but pulling a trip together like this needed product knowledge, awareness of the best locations for viewing wildlife and contacts with quality accommodation and tour providers. These are things that Cuan and African Ubuntu provide in bucket loads.
The whole trip went smoothly, from transfers, to animals turning up where and when they should be (how lucky!) to the check in call and email from Cuan upon returning home - nothing was ever a hassle or too much travel. At one point I sent an email to clarify that a change of flight had been communicated to the transfer provider on the ground - Cuan was straight back with reassurance and attention to detail. This is very reassuring for a single woman travelling throughout Africa - but really, for any traveller to this region. Whilst on the trip, I had opportunity to speak to many travellers, and I really did walk away from many a conversation feeling like I had the best agent - Cuan had provided exceptional advice, tips, service and hints. This is not necessarily common for all agents.
I cannot recommend African Ubuntu Safaris more highly. I truly would never book an African safari with anyone else
Email CHRISTINE | 50-65 years of age | Experience level: over 5 safaris
OUTSTANDING PATIENCE AND EXPERIENCE!!!
I had an unusual itinerary with my husband, daughter and grandaughter. My husband is African so we wanted to spend Christmas with his family. We started out with a "mud map" of the things we needed to do in Zimbabwe and Cuan filled in the gaps. Everything went like clockwork. We were picked up and moved about by professional guides, on time every time, with very comfortable transport on every occasion. I have been to Africa many times before and I know first hand how horribly things can turn if there is a vehicle break down or unreliabele operator, etc. We witnessed some extraordinary animal sightings which are now life long memories for my and my family.
I cannot praise Cuan enough for his patience and undertstanding. My itinerary changed a few times before we even left Australia and nothing was ever too much trouble for him to make everything just perfect.
I will definitely be calling on his services when we next venture back to Africa.
Email Lucy | 20-35 years of age | Experience level: 2-5 safaris
Amazing Botswana and Zimbabwe
Our experience with Ubuntu Safaris was excellent. From our first interaction to the day we landed back in Australia Cuan provided an amazing service to us. He worked closely with us to design the Botswana and Zimbabwean tour of our dreams, and the result was outstanding. Cuan's knowledge, contacts and extensive experience meant he could advise us on the best areas for the weather, time of year and animal sightings. Everything was perfectly organised and advised, exactly what you need in Africa.
The lodges through the Kwondo Company were luxurious, comfortable and perfect for our first Safari experience. Highlights included 3 lionesses and their 6 cubs, a male lion eating a hippo, wild dogs hunting and of course the elephant drinking from the pool. Amazing holiday, thank you Ubuntu Safari's.
Email Priority | 35-50 years of age | Experience level: 2-5 safaris
Well organised & incredible experience
Cuan and African Ubuntu were a pleasure to deal with. Cuan provided all the options and made recommendations that were perfect for our group.
The safari tour was awesome and the camp itself surpassed all expectations.
For any person or group seeking to arrange a trip to Africa, I highly recommend Cuan and African Ubuntu.
Email Kerrie | 50-65 years of age | Experience level: first safari
Experience of a lifetime with abundant wildlife sightings
African Ubuntu Safaris were great to deal with via email. Cuan would always promptly answer all my questions, and I did ask him many questions! The transfers and flights were all arranged to perfection and the guides and drivers that we dealt with, whilst in Africa couldn't do enough to help us out. The safari itself was fantastic and the animals that we saw were amazing, way above our expectations. The balloon flight over the Serengeti and helicopter flight over Victoria Falls were some of the best parts of the holiday.
I would not hesitate to recommend African Ubuntu Safaris to anyone wishing to experience amazing Africa
Email Alex | 20-35 years of age | Experience level: first safari
Very well organised, we felt safe and covered everything we expected.
Everything ran smoothly, the service was great, the planning was flexible and the experiences were amazing.
Email Shaun | 65+ years of age | Experience level: first safari
Simply Fantastic
Cuan was referred to us by our daughter who had used African Ubuntu Safaris the pervious year. From the start his planning, communication and advice was first rate. We can't speak highly enough of the service he provided and, above all, the specific recommendations he put together based on our discussions with him. We are so glad we accepted all his recommendations - the visit to Victoria Falls, the houseboat and the Game Lodge on the Chobe River and then a magic three nights at Shinde Camp in the Okavango Delta. Everything ran like clockwork, including his father, Gerald meeting us in Jo'burg to look after our extra luggage until our return from the safari. The service Cuan and Gerald provided exceeded all our expectations and it was delivered with both professionalism and genuine interest. If you are considering a safari, you can't do better than African Ubuntu.
Email John G | 65+ years of age | Experience level: first safari
A fabulous adventure to Southern Africa for a Big 5 Safari and holiday
Everything went like clockwork from my first dealing for a quote and advice down to the welcome home email. The private game park and lodge near Kruger was sensational as was the National Park and lodge in Botswana. They are different in many respects except the fabulous service they provide their guests. My time in Cape Town was enjoyable albeit I was mostly left on my own (my request) given it was my second visit there. I was really looked after in Johannesburg. The Cape Town and Johannesburg could not be faulted. I also visited Victoria falls, the only complaint there was I probably did not stay long enough. There appeared to be so much to do. Everything was exceptionally well organised (Flights, Safari's, Hotels, Transfers and Activities) which made for a great holiday. I would recommend African Ubuntu and Cuan without hesitation (in fact I have already recommended him to some friends.