Reviews

Sort By: Date Most Helpful Rating 41-50 of 78 Reviews
SUDARSHAN SENGUPTA   –  
Vietnam VN
Visited: July 2022 Reviewed: Aug 9, 2022

Email SUDARSHAN SENGUPTA  |  35-50 years of age  |  Experience level: 2-5 safaris

Highly Personalized & Warm Service
5/5

We loved the warmth & affection extended to us during our trip to Kenya. The staff were very efficient & humane. The planning was well thought through & extra mile showcased great flexibility, in case we wanted few fine tuning. We left Kenya with beautiful memories, thanks to the flora & fauna of the country & Extra Miles Team.

julija ristic   –  
Serbia RS
Visited: August 2022 Reviewed: Sep 2, 2022

Email julija ristic  |  35-50 years of age  |  Experience level: 2-5 safaris

Huge knowledge about nature and ready to take us to hidden gems of savana!
5/5

Perfectly organized, very warm welcome. We had a feeling whole journey that they are always there to support us and make our wishes come true. We got a lot of beautiful gifts from the agency and they really care that we really enjoy and have a great experience. I would highly recommend them and when we come back to Kenya, we will choose them again for sure!

Leen   –  
Kenya KE
Visited: August 2022 Reviewed: Sep 3, 2022

Email Leen  |  50-65 years of age  |  Experience level: over 5 safaris

Beyond expectations!
5/5

I warmly recommend this agency. The communication with tour consultant Ann was excellent from the start. She also called me every day during the trip to check if was fine.
The guide/driver was pleasant company and very professional. He has a lot of knowledge about the animals, birds, trees... We've seen so many animals!
I stayed at Ashnil Samburu Camp in Buffalo Springs, which is a nice lodge with excellent food. The Flamingo Hills Camp in Nakuru is very beautiful. They gave me the best comfortable tent from where I could see the buffalo's grazing.
I would certainly travel with Extra Miles Unique Adventures again!

Mohammad   –  
United States US
Visited: September 2022 Reviewed: Oct 5, 2022

Email Mohammad  |  35-50 years of age  |  Experience level: first safari

An amazing Couple Safari - thank you Ann, Wilfred and the whole Extra Miles Unique Adventures Team!!
5/5

When I first thought about taking my girlfriend to Kenya to experience an African Safari together, I didn’t know where to start. Fortunately, Google was there to help, so I found out about safaribookings.com where there host a huge number of companies offering Safari trips of a variety of itineraries, features, lengths and budget. To narrow down my search I used 3 main criteria: customer reviews, itinerary and cost. Based on these criteria, I shortlisted a handful of companies and then contacted 3 of them that seemed most appealing to me. Only one of them (Extra Miles Unique Adventures) offered a “Couple Safari” that I knew of, which intrigued me, but I wanted to remain unbiased. All three companies responded quite quickly with the information requested and price quotes. However, I was impressed by the professionalism, the attention to detail and the clarity and promptness of the communication from Extra Miles. So, I decided to settle down on them, and I am so glad that I did!

Ann, a Tour Consultant with Extra Miles, was my main point of contact. I cannot thank her enough for all the help she provided over a period of over 2.5 months! Ann was always very prompt, clear and courteous in her communications – whether via email or via WhatsApp (which is what we mostly used starting shortly before the tour and throughout the duration of the tour). She was very helpful in customizing the tour for us – from modifying the itinerary to adding lodging/hotel/airport transfer in Nairobi before and after the Safari, while being mindful of my budget and other considerations. Since the tour was advertised as a “Couple Safari”, I wanted to know what it actually meant. She told me that there was going to be some decoration/romantic arrangements in the lodge that we will stay at Maasai Mara at the beginning of the trip, and I was satisfied with that. However, to my surprise (and to my girlfriend’s surprise, of course), it was much more than that! We were very happy with all the fun and romantic ideas Ann and the team incorporated into our experience, which made our very first African Safari as pleasant and memorable as we could have ever imagined! I’m not going to get into the detail of the various things they arranged for us just to avoid spoiling the surprise of the future Safari participants

SAMANTHA JENKINS   –  
United Kingdom UK
Visited: October 2022 Reviewed: Oct 14, 2022

Email SAMANTHA JENKINS  |  20-35 years of age  |  Experience level: first safari

Fantastic Service
5/5

We had a great time on safari. The booking process was seamless - Ann was so helpful and made our journey as simple as possible. She also arranged our onward train tickets which didn’t form part of the safari package so cannot fault the service. The safari itself was amazing, our driver Willy was so informative and went above and beyond to make sure we had the best time ever. We loved it!

FAYE HEZAR   –  
United States US
Visited: October 2022 Reviewed: Oct 16, 2022

Email FAYE HEZAR  |  50-65 years of age  |  Experience level: first safari

They truly went the extra miles!!
5/5

It has been a pleasure working with professional and courteous staff. We had a great adventure seeing the games fit to Jane's our guide. He really went beyond to make sure we enjoy and explore the National parks we visited. Highly recommend the company and James. Sopa lodges that we stayed in were clean and lots of food choices. Our Lake Naivasha accommodations was far from the mail road and was so so.

ANKIT SHAH   –  
United States US
Visited: October 2022 Reviewed: Oct 22, 2022

Email ANKIT SHAH  |  20-35 years of age  |  Experience level: first safari

Entertaining, informative and timely!
5/5

I was with Mike and he was the best. I'd highly recommend you ask for him as your guide.
He really knows the area back and forth and ensures you achieve your goal of having a great safari.
He's very friendly and will work with you on your plan.
Be open and remember that he is the professional here. He will show you a great safari if you let him.

Peter   –  
Singapore SG
Visited: December 2022 Reviewed: Dec 23, 2022

Email Peter  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent professional service, highly recommended
5/5

Maurice is very knowledgeable about the animals and where to find them close up. He is also very calm and patient driver and guide. We were able to see everything we want and he is very accommodating to changes to suit our liking.

Steve Lafountain   –  
United States US
Visited: December 2022 Reviewed: Jan 1, 2023

Email Steve Lafountain  |  35-50 years of age  |  Experience level: first safari

Fantastic 5 Day / 4 Night Adventure!
5/5

We decided to go on a safari in Kenya in late November and inquired from the multitude of agencies online. Many wrote back, but Extra Miles was one of the only ones to give us a quote with an itinerary and pictures of the lodges that we would be staying at. We decided to pick the "Mid-Range" package. Ann was our point of contact and answered all our questions in a timely manner via email leading up to the safari in late December.

When we arrived in Nairobi, we stayed at a hotel the first night. James was our guide and he met us at 7 the following morning. Ann also greeted us to give us a briefing about our 5 day adventure. We received hats, blankets, and a couple of other gifts from the company before setting off to Masai Mara. The initial drive was long and bumpy towards the end, but the scenery was beautiful.

We ended up staying in Masai Mara for 2 nights, Lake Nakuru for 1 night, and Lake Naivasha for 1 night. All the lodges we stayed at were comfortable and the service was top notch. Each meal was provided buffet style with lots of different options to choose from. We enjoyed our stay at each of the lodges that we had stayed at.

James would greet us each day and take us on our game drives. He was very courteous and very helpful throughout the week. He was an expert driver at Masai Mara and we were able to see the "Big 5" and get loads of photos. At the end of the week, James dropped us off at our new hotel that we had booked.

All in all, it was a great experience and we definitely recommend Extra Miles for a safari!

Giada and Lucia   –  
Sweden SE
Visited: January 2023 Reviewed: Jan 14, 2023

Email Giada and Lucia  |  35-50 years of age  |  Experience level: first safari

An amazing adventure
5/5

We did a 3-day safari at the Masai Mara National Reserve, and it was a magical experience ✨
Extra Miles Unique Adventures team thoroughly planned and took care of every aspect of our trip.
Aside from minimal confusion at the beginning of the process when we received multiple quotes and needed help figuring out how different they were, the booking when smoothly, and the team was quick in responding to any inquiry.
On the day of our trip, the team picked us up at our hotel in Nairobi at the scheduled time, and we drove to the reserve with our driver/guide Fred. The camp where we stayed was lovely (great amenities and good food!). The game drives were entertaining, and, under Fred's guidance, we saw some unique scenes

Reply from Extra Miles Unique Adventures
Reply from Extra Miles Unique Adventures
Posted on Jan 17, 2023

Thank you for writing your kind review .We highly appreciate any feedback in order to improve our services.
Hopefully you will visit Kenya in future again.

Average User Rating
5.0/5
Rating Breakdown
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