Reviews

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MH   –  
Singapore SG
Visited: August 2016 Reviewed: Aug 23, 2016

Email MH  |  20-35 years of age  |  Experience level: first safari

Best value and great service but please check your transfers to avoid mistakes
5/5

We went on a private tour (2pax) with Sunset Africa in early Aug 2016. We used the 12-day package as a base and customized it.

We had a good experience liaising with the company. Godfrey the manager is very prompt in replying to emails. He also was upfront about the increase in cost due to the government's increase in taxes, and his increase was reasonable because he didn't apply the 18% on the entire cost of the package, which some other companies did.

For the safari part of the itinerary, we stayed in a mix of small hotels (in the city), lodges and tented camps (fully equipped with sink, toilet bowl and shower). All the meals that were stated in the itinerary were provided and all the pickups went smoothly, with the drivers waiting for us upon arrival. We did not have any dispute with the company at any point regarding what was included and what was not.

Our guide during the safari, Benedicto (Ben) was great. He really went out of his way to make sure that we spotted the big 5 (especially the rhino which was not easy to spot), and he never tried to slack off and end the game drives early even though he was clearly tired from a long day of driving. He is also a great conversationalist and very well informed! The vehicle used is a land cruiser with a roof that can be opened.

The experience in Zanzibar was also good, though I would suggest that unless you really like beach activities, you might not need to stay for that long at the beach hotel. We also arranged a spice tour and island tour on our own with a local company without problems.

The only word of caution I have is that you need to check your travel tickets and dates very carefully because we had some mistakes with ours. We got Sunset Africa to book our domestic flights as well as ferry tickets for us, and they booked the wrong date for one of the flights. Fortunately we spotted the mistake before we left for Tanzania so they could change it. Another slight hiccup was that when we got to Zanzibar, we found that the guide there did not know he was supposed to book the ferry tickets for us, so it was lucky that we happened to check with him so he could follow up on the necessary in time.

Overall, it has been a very good experience travelling with Sunset Africa. Their strength clearly lies in the wonderful safari guides they have and in organising the safari parts of the itinerary. They are also the best value for money that I have found. I would recommend Sunset Africa for mid-range luxury at reasonable prices.

Alana   –  
United States US
Visited: June 2016 Reviewed: Jul 9, 2016

Email Alana  |  35-50 years of age  |  Experience level: first safari

Best safari company!
5/5

My mom and I traveled together on a safari in late June to early July 2016. We arranged for the safari a few months ahead of time and Godfrey was quick to respond to our questions via email. We did a wire transfer to pay in advance for our trip and he confirmed it was received.

The staff at Sunset Africa were all outstanding. We arrived at the Kilimanjaro airport, and there was a driver there to take us to our hotel, which was included in our tour price. One of the staff members came to the hotel that evening to let us know what time we should be ready the following morning for our safari.

Our safari guide Benedicto ("Ben") was excellent. We were in a Land Rover with an expandable top and had ample space to move around and take pictures of the abundant wildlife. Ben was great about spotting animals we never would have seen on our own. He was informative about the areas we were visiting and talked about the history. He even went above and beyond his call of duty by finding a step stool for my mom to use when getting in and out of the vehicle.

There were only three of us on the safari, which was not planned, but was a pleasant surprise for us since the other three people that would have been with us missed their flight and were with a different group.

We were provided with all lodging, food and water during the safari. There are a lot of options and the trips can be customized. We had a mixture of lodges and a tented camp. We were lucky enough to see the Big Five, but that can't be guaranteed since the animals are in large national parks or conservation areas.

After our safari, we stayed overnight in Arusha prior to flying to Zanzibar the following day. Transportation to the airport was provided and when we arrived in Zanzibar another driver was there to take us to our hotel in Stone Town. We went on a walking tour of Stone Town the following morning, and then went to the beach hotel where we stayed for three nights. Transportation to the ferry (our preferred transport) from our beach hotel was also provided. We were able to arrange to do a spice tour and snorkeling on our own without a problem.

If you are looking for a hassle free safari experience in Tanzania, I would highly recommend Sunset Africa! I looked at a lot of different safari companies before deciding to go with them, and am pleased that I did. They were reasonably priced and provided excellent service.

Stefan   –  
Slovakia SK
Visited: March 2016 Reviewed: Apr 20, 2016

Email Stefan  |  35-50 years of age  |  Experience level: first safari

Perfect management from the beginning...
5/5

First of all I have to say it started with a good and fast communication with a manager of Sunset Africa - Godfrey. It was my first time in Africa so needed to know a lot of local infos, conditions ... and he explained me everything and tried to manage everything I asked for. When I started to be sure to decide for Sunset Africa (I asked more companies to make me an itinerary offer with a price) I found some feedbacks and as there was mentioned the name of the guy I did a conversation with it made me trust to send my money thousands km-s away :) Yes, all our stay was planned very well exactly as I correct it and Godfrey was the first in Arusha who I met and everything went easy and clean. Safari has been excellent after all we moved to Zanzibar (managed by SA as well) and there was a perfect location and program as well as all the stuff who did take care of us in all our stay in our almost 2 weeks in Africa. However everytime is some complications but definitely they want to help you as they can so thumb up for this company. Thanks again.

Nicole   –  
Italy IT
Visited: January 2016 Reviewed: Feb 10, 2016

Email Nicole  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing and efficient. All reliable people.
5/5

Excellent. Everything was well organized and the service perfect.

Lucien Tah   –  
Ivory Coast CI
Visited: January 2016 Reviewed: Feb 1, 2016

Email Lucien Tah  |  35-50 years of age  |  Experience level: 2-5 safaris

Luc@Ngorongoro
5/5

I actually was not sure I would make the Ngorongoro Crater day trip, as I failed to secure with another tour service. But when I hooked with Sunset Africa Safari, I was not only offered a good price for a day trip (for a full package) but also given an excellent service. The staff helped me find a bank where I could withdraw USD (it is not common to get foreign currency from ATM in Tz). And The driver/guide took me to the Crater, let me enjoy as much I could. Under his guidance I spent an unforgettable day in the Ngorongoro Crater.
I can only and simply say: Bravo Sunset Africa Safari! You made my day on January 15, 2016.

Illuminate   –  
Sierra Leone SL
Visited: December 2015 Reviewed: Jan 25, 2016

Email Illuminate  |  50-65 years of age  |  Experience level: first safari

It was my first time to deal with Sunset.Their services were superb!
5/5

I was referred about Sunset Africa by my friend. It was the best choice ever! I did not regret any moment for using them. The communication was excellent! All the time I was updated on the tour plan to ensure that everything is ok and providing all the contacts including the driver identified to pick us. The driver arrived in time and the breakfast package provided while travelling was very delicous and more than enough. Although it was a long drive to the camp, but we did not feel tired as the driver was entertaining us by telling us all good places along the way and the history of those places. He was very knowledgeable. Upon arrival at the camp, all the arrangements were already in place including the tour programme for the days we will be in the camp. The tents are very nice and comfortable. The staff at the camp provided us the best services and good food. The tour guides made sure we see all the animals and they were not giving up easily esp. when tracing the lions who were very difficult to see. Overall the tour was the best and this is the beginning and not the end!! Bravo Sunset Africa!

Elke and Bernd   –  
Germany DE
Visited: January 2016 Reviewed: Jan 24, 2016

Email Elke and Bernd  |  50-65 years of age  |  Experience level: first safari

Planning, execution and service outstanding
5/5

From beginning to plan our trip up to the trip itself, we experienced a super service. The safari was outstanding. Our driver guide was very friendly and had excellent knowledge of best places and of the animals. We learned a lot. The truck was secure. Due to the perfect driving experience we always felt absolutely save. The 9 days' safari were well arranged and fulfilled absolutely our expectations. Furthermore we were very satisfied with our cook. He managed with limited means to prepare excellent meals. Everything was in a timely manner without any delays. We enjoyed the safari very much and it will be an unforgetable milestone in our lives.
After safari we went to Zanzibar, also arranged by Sunset Africa. The stay there also was to our satisfaction. The beach hotel (NUR Beach Hotel) booked was perfect and we felt very comfortable.
We also appreciated to meet the Manager of Sunset Africa personally. So we had the chance to give him a first feedback of our impressions.
Due to our positive experience we made with Sunset Africa we warmly can recommend this Company for trips in Tanzania.

daniele   –  
Italy IT
Visited: January 2016 Reviewed: Jan 14, 2016

Email daniele  |  35-50 years of age  |  Experience level: first safari

excellent
5/5

everything was great. Great staff, great driver (Ben), great chef (Isaac).
wonderful experience in a wonderful country.
thanks sunset
see you soon

M Rawson   –  
Australia AU
Visited: September 2015 Reviewed: Oct 26, 2015

Email M Rawson  |  35-50 years of age  |  Experience level: over 5 safaris

A wonderful trip
5/5

I went on safari with Sunset Africa Limited. They were very helpful when planning and advising me on my trip. I was traveling alone and they organised a very nice group for me. During my safari, I became ill and Sunset Africa was very accommodating and helpful. Benedict, the guide was excellent as was our cook, who amazed us with delicious food every day. Benedict was an extremely well informed guide and also very good company. The Serengeti and Ngorongoro National Park in particular were wonderful but perhaps the highlight was chatting to Benedict over dinner while watching two lionesses pass by only a few metres away. Thankyou Sunset Africa for a great holiday and African experience.

Dennis Dubbala   –  
India IN
Visited: June 2014 Reviewed: Oct 8, 2015

Email Dennis Dubbala  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Safari Experience
5/5

I have been on quite a few safari trips in India as well as in Tanzania, but the 6day safari with Sunset Africa Safaris has been the best I've come across. Our guide had great knowledge of all the parks we went to, our cook came up with mouth-watering dishes and Sunset Africa Team was very polite and helpful in all the ways it could be. I would suggest it to everyone who has a safari on their wish list to go with Sunset.

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