Ongeri Expeditions Team
Ongeri Expeditions
- Located In:
-
Netherlands
United States
United Kingdom - Size:
- 10-20 employees (Founded in 2019)
- Member Of:
- ATTA, KATO, TRA & TOSK
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
US
Email Nihilaa | 20-35 years of age | Experience level: first safari
Trip of a lifetime!
We planned our first ever African safari trip with Ongeri expeditions and it is hands down, the best trip of our lives yet! We came across Ongeri’s website when we were looking online to book our Kenyan safari trip and reached out to them via email . They planned out our entire itinerary just excluding the international flights . Zippy from Ongeri helped through the walkthrough call before our trip and she was very responsive throughout our trip . Ongeri even made adjustments to our trip due to some changes in our international flights and they made it all so seamless . The experience in Masai Mara was exceptional and everything including the game drives and park fees were pre booked, making the entire process stress-free for us and all we had to do is enjoy the trip and soak in the experience. They had a great driver (Isaac) who took care of the pick up- drop and taking us around Nairobi and he was super helpful . Definitely recommend Ongeri if you are planning a trip to Kenya and if you want to experience the amazing sights of Masai Mara without having to worry about the planning and scheduling, Ongeri takes care of it all!
Email Cemal Polat | 35-50 years of age | Experience level: first safari
Amazing Experience
Great company to use to arrange your luxury or standard safari in Kenya, we booked through them at first we was a bit reluctant but June our agent was amazing. I can’t find words to thank her enough for all she done for us and for always being very genuine, happy and responsive. The service was great, the information communication was very good and during our stay she was very responsive and guided us with anything we needed so much so we booked a holiday when in Kenya with them to Swahili beach and arranged all flights and made the whole experience seemless.
If you’re reading this, stop reading and book with them that’s all I can say. Enjoy your safari it’s an amazing experience
Email Faeeza | 35-50 years of age | Experience level: 2-5 safaris
Perfect
From the first email from Ongeri, until the departure day at the airport, this company have been excellent.
Musangi was our planner and I could not have wished for anyone better. Musangi was the most wonderful, knowledgeable and kind person ever! My trip was smooth, magical, u forgettable and just perfect. I would definitely recommend this excellent company. Also, Samual our safari driver was just great. Again very knowledgeable, kind, patient and just brilliant.
Five stars all around ❤️❤️❤️
KW
Email Abbas | 35-50 years of age | Experience level: first safari
Bad experience
The bad experience start from the condition of the car take us from airport old and dirty . Second the camp in masai mara it suppose to be luxury five stars but i found it’s 3.5 only as per google and as per what i saw and i sent pictures and video to the agent
Also the agent was not helpful and she some times was un polite with my sister .
I paid more than i get
Reply from Ongeri Expeditions
Posted on Mar 12, 2025Dear Enas,
Thank you for sharing your feedback—we sincerely appreciate hearing from you and are truly sorry that your experience did not meet your expectations. Your satisfaction and comfort are extremely important to us, and we would like to clarify a few key points to address your concerns thoroughly:
1.Airport Transfer: Initially, we provided an executive high-roof van, regularly maintained for cleanliness and comfort. Upon hearing your concerns, we immediately upgraded your transport to a Mercedes Vito at no additional cost to ensure your comfort and satisfaction.
2.Accommodation: During our planning discussions, multiple accommodation options across different budget ranges were presented. Based on your budget selection, the chosen camp was a newly established property from one of our trusted partners. Additionally, we arranged a complimentary upgrade to a more luxurious property as a gesture of goodwill, hoping to enhance your overall experience. We regret that this still did not fully meet your expectations.
3.Service & Communication: Throughout your trip, we maintained continuous communication, promptly addressing any concerns raised. We understand that travel experiences and expectations can differ greatly, and while we endeavored to provide immediate solutions, we deeply regret any remaining dissatisfaction.
4.Professionalism & Respect: Our aim is always to deliver respectful, attentive, and professional service to all our guests. If there was any miscommunication or misunderstanding, please rest assured that our only intention was to resolve any issues promptly and to your satisfaction.
We are committed to continuous improvement and take feedback like yours very seriously. Your experience will help us refine our services further. Once again, we apologize for any inconvenience caused and sincerely hope to have another opportunity to provide you with a truly exceptional travel experience in the future.
CA
Email Cindy | 50-65 years of age | Experience level: first safari
Ongeri Expeditions goes above and beyond to make your trip Incredible!
From the day I contacted Ongeri Expeditions until the day we left Kenya, our experience with this tour operator was exceptional! Abner is a lovely person and a joy to work with. We were in constant communication and he never failed to answer my many questions. He organized our trip to Uganda to go Gorilla Trekking and then on to Kenya for safari in three different and distinct areas. Everything was taken care of. We didn’t have to think about anything but having a fabulous time. Being from Canada it was difficult to find a tour operator and we are so grateful to have been recommended to Ongeri Expeditions. Can’t wait to book with them again.
US
Email S Sharma | 65+ years of age | Experience level: first safari
Cezeah was our representative contact and i found her to be responsive and professional
We had a wonderful trip visiting three different national parks. Accomodations were top notch and the vehicles and guides provided were knowledgeable and proactive. All transfers were smooth and timely. Thank you for putting together a once in a lifetime experience that we will remember for years ahead.
US
Email Veronica | 50-65 years of age | Experience level: first safari
THE MOST MAGNIFICENT , PEACEFUL , LUXURY SAFARI OF A LIFETIME
ONGERI EXPEDITIONS IS ABSOLUTELY 💯 THE BEST ! SO , I NORMALLY DONT WRITE REVIEWS , BUT I FIGURED I SHOULD TO HELP WHOEVER IS LOOKING TO BOOK THE BEST LUXURY SAFARI OF THEIR LIFE/ LIVES ! SO I DID MY RESEARCH FOR MONTHS AS THIS WAS GONNA BE OUR FIRST SAFARI EVER ..I READ REVIEWS , LOOKED AT YOUTUBE VIDEOS ETC , BUT IT ALL KEPT BRINGING ME BACK TO ONGERI EXPEDITIONS ! SO I GATHERED COURAGE AND MADE A CALL TO THE OWNER , ABNER . FROM THE MOMENT I CALLED HIM , HE WAS ABSOLUTELY RESPONSIVE AND ANSWERED ALL MY QUESTIONS GIVEN THAT I DIDN'T EVEN MAKE ANY APPOINTMENTS WITH HIM . I WAS SO IMPRESSED AND DIDN'T TAKE ME LONG TO MAKE MY DECISION . SO FAST FOWARD , WE HAD VISA PROBLEMS OF WHICH ABNER TOOK CHARGE AND HELPED THE 3 OF US RIGHT AWAY , LET ME TELL YOU GUYS , FROM THE MOMENT YOU HIRE ONGERI EXPEDITIONS , YOU IMMEDIATELY AND I MEAN IMMEDIATELY HAVE THE PEACE OF MIND ! YOU IMMEDIATELY STEP INTO A LUXURY WORLD OF PEACE AND VVIP , FLYING TO A FOREIGN COUNTRY FOR THE FIRST TIME FOR MANY CAN BE SO INTIMIDATING AND SCARY , BUT I CAN ASSURE YOU ONGERI GOT YOU !!! ..SO WE .. ME, HUSBAND AND DAUGHTER FINALLY LANDED IN NAIROBI KENYA AND WAS IMMEDIATELY WELCOMED BY THE STAFF FROM ONGERI EXPEDITIONS YA'LL . NOT ONE , NOT TWO , BUT 4 OF THEIR STAFF , WE HAD A LUGGAGE MISSING AND THEY TOOK CARE OF THAT FOR US TO AVOID WAITING ON LINE TO FIGURE IT OUT , ESPECIALLY AFTER FLYING OVER 16 HOURS AND EXHAUSTED ! THEY WILL MAKE YOUR LIFE SUPER EASY . THEN WE HAD SMOOT TRANSITION THROUGH IMMIGRATION WITH THEIR HELP AND INTO THEIR MOST COMFORTABLE , LUXURY SAFARI VEHICLE. WHEN I TELL YOU LUXURY , YOU GOT TO SEE TO BELIEVE ! SO , I WILL TRY NOT TO PUBLISH A BOOK , BUT OUR TRIP WAS SO SMOOTH AND ORGANISED THAT I PROMISED TO SHARE OUR EXPERIENCE TO HELP THE NEXT PERSON / PEOPLE 1: THE OWNER /ABNER ..EXCELLENT ! 2: YOU IMMEDIATELY BUY PEACE OF MIND AND VVIP 3: COMFORTABILITY 4: GREAT COMMUNICATION 5:EXCELLENT SAFARI RIDES / VEHICLES 6:SMOOTH TRANSITION 7: EXCELLENT AND I MEAN EXCELLENT STAFF 8: EXCELLENT PLANNING I WILL SUM IT UP BY SAYING OUR TRIP TO SANCTUARY OLONANA TO MSAMBWENI BEACH HOUSE MOMBASA TO HEMINGWAYS WATAMU MOMBASA WAS SPECTACULAR ! A BIG SHOUT OUT TO THE OWNER ABNER , OUR DRIVER GLADYS , CAZEAH AND ALL THE STAFF THANK YOU FOR A SPECTACULAR AND THE MOST MEMORABLE TRIP / HONEY MOON OF A LIFE TIME !!! LOOK NO FURTHER GUYS TRUST ME , BOOK ONGERI EXPEDITIONS AND HAVE YOURSELF THE ONE THING MONEY CANT BUY ..PEACE OF MIND !
Email Charity | 35-50 years of age | Experience level: 2-5 safaris
Marvelous
Ongeri Expeditions are incredible,it has been three years now and I have never been disappointed, from helping me with a choice of destination that will accommodate all my needs and ensuring all my needs are met and I get value for my money but best of all they always add personal touch to make sure that memory will last a lifetime.Overall Ongeri expeditions is the place to be.
