Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 38
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 3

Sort By: Date Most Helpful 1-5 of 5 Reviews
Marta   –  
Portugal PT
Visited: November 2025 Reviewed: Nov 11, 2025

Email Marta  |  35-50 years of age  |  Experience level: 2-5 safaris

Bush Troop Safaris is a warm, reliable and attentive operator that keeps you accompanied from start
4/5

We had a positive experience with Bush Troop Safaris. We arranged everything in advance via WhatsApp. One of the highlights was having the same guide throughout our stay in Nairobi, both for the city tours and as the link to the guides inside the park. This continuity made us feel familiar and comfortable, and we appreciated the trust it created. The team was kind, attentive, and kept in touch in real time, making sure everything was going smoothly.

There are a few things travellers should be aware of. The tours are not on the inexpensive side, but all park entrances were booked and the fees were included. Only at Sheldrick Wildlife Trust the driver didn’t have our booking reference, so we had to pay on the spot, but they refunded us a few minutes later. They also arranged a wonderful lunch reservation for us and paid it in advance, which we really appreciated. They took us to a local craft shop with beautiful items, but the prices were very inflated, so it’s important to bargain firmly and compare before buying.

On the day of the Nairobi National Park safari, the team arrived late because of a car accident. To compensate, they kindly offered us an additional visit to the park before the Sheldrick experience the following day, which was a thoughtful gesture.

Pep   –  
Netherlands NL
Visited: March 2024 Reviewed: Apr 23, 2024

Email Pep  |  20-35 years of age  |  Experience level: over 5 safaris

Good
4/5

Great vehicle, good communication. Gear was all there and we faced no issues with picking up or delivering.

Luis Tomas   –  
Spain ES
Visited: August 2018 Reviewed: Oct 10, 2018

Email Luis Tomas  |  50-65 years of age

highly recommended
4/5

I rented a Toyota RAV4 with this agency. Vehicle in good condition. No mechanical problem. Tires in good condition. Very competitive price. Good communication with Jacqueline Mwathe by email.

Anastacia   –  
Bulgaria BG
Visited: September 2016 Reviewed: Oct 17, 2016

Email Anastacia  |  20-35 years of age  |  Experience level: first safari

Very good safari
4/5

Safari in Masai Mara is once in a lifetime experience. It's amazing to be that close to nature and observe the greatness of the circle of life. Bushtroop offered us a great organization for the 3 days that we had there, a comfortable car and excellent accommodation as well. Our driver Joseph had spent more than 15 years in the Kenyan national parks and was really competent to answer all of our questions and give us more information about the animals. He was very kind and organized our time perfectly. Besides the animals, visiting a Masai village is a must-do.
Online communication with Jacqueline was very good, we made the payments over a secure website and overall we didn't have any problems.
The transfer from Niarobi to Masai Mara is a bit long- 7 hours so for more comfort you might consider flying

Walter & Wolfgang   –  
Germany DE
Visited: December 2015 Reviewed: Jan 23, 2016

Email Walter & Wolfgang  |  50-65 years of age  |  Experience level: first safari

great safari
4/5

We did a self-drive tour around Kenia for 3 weeks. We rented a 4x4 car (Toyota RAV 4) from Bush Troop Safaris. It was very reasonably priced and in good condition. Apart from a flat tire on the trip, we did not experience any problem whatsoever.
We enjoyed the trip very much, the service by Bush Troop Safaris was very good.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 38
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 3
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Bush Troop Safaris, not SafariBookings
  • The tours offered by Bush Troop Safaris are subject to their terms & conditions