Proactive, reliable and communicative
We were a large family party (6 families), including teenagers and children so, it was 'complex operation'. The holiday would take us from Nairobi to Tsavo West, Tsavo East, Mombasa, Kilifi, Malindi and back to Nairobi, with various people joining and leaving (because of work and school, etc) at different points in the 3-week Odessey - Complex operation.
With all that, Award Tours and Safaris came through magnificently. They were proactive, responsive and effective. At the end of the day we all thought the organisation of the holiday was superb.
