Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 21
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 25 Reviews
PETER WAMBUA   –  
Kenya KE
Visited: December 2023 Reviewed: Jan 23, 2024

Email PETER WAMBUA  |  35-50 years of age  |  Experience level: over 5 safaris

RELIABLE AND PROFESSIONAL
5/5

JUMBO! LAST DECEMBER WE HAD A LAST MINUTE HOLIDAY PLAN AND AWARD TOURS AND TRAVEL CAME IN HANDY TO ORGANIZE AND BOOK FOR US A NICE PLACE AT THE COAST, DESPITE THE HOLIDAY RUSH! THE STAY WAS ENJOYABLE. KUDOS TO MARY AND TEAM FOR YOUR EXCELLENT SERVICE.

Alex   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 22, 2024

Email Alex  |  20-35 years of age  |  Experience level: over 5 safaris

Magical Safari in Amboseli
5/5

We went to Amboseli for a two day safari with Award Tours and Safaris and the whole process, from booking to the field was seamless. Mary at head office was super helpful and put together very professional online itineraries and was quick to tweak them to our preferences. Eddy, our field guide, was very knowledgable and made us feel welcomed. The accommodation booked for us was amazing, with views of Kili and Eddy was great at manoeuvring us into good sighting positions while maintaining ethical boundaries from the animals. An amazing experience and we would definitely book again with Award Tours.

Lysa   –  
Kenya KE
Visited: January 2024 Reviewed: Jan 19, 2024

Email Lysa  |  35-50 years of age  |  Experience level: 2-5 safaris

Flexible and professional
5/5

We had so many cancellation...they were patient with changes and served us promptly. They adjusted to fit our needs.

Suzan   –  
Kenya KE
Visited: December 2023 Reviewed: Jan 8, 2024

Email Suzan  |  35-50 years of age  |  Experience level: over 5 safaris

professional
5/5

Award tours managed to advise and successfully organize a wonderful experience for our group which consisted of different age groups. Each person's expectation was met; room specification, activities preference, flight schedule and budget.

Vivian   –  
Kenya KE
Visited: December 2023 Reviewed: Jan 8, 2024

Email Vivian

Professional
4/5

Keen to details and responsive. Very friendly and well organised.

Lydia Ndungu   –  
Kenya KE
Visited: December 2023 Reviewed: Jan 7, 2024

Email Lydia Ndungu  |  50-65 years of age  |  Experience level: 2-5 safaris

Very professional
5/5

Award Tours kept me updated on all travel arrangements. They followed us from Airport to when we landed in Mambasa and ensured our transfer to the hotel was smooth.
They're very professional and I loved their hands on services.

Betty   –  
Kenya KE
Visited: May 2023 Reviewed: May 16, 2023

Email Betty  |  35-50 years of age  |  Experience level: 2-5 safaris

Customer centric, I will again and again use award tours.
5/5

They are highly reliable, timely communications and match customers holiday needs with most appropriate destination.I wasn't sure of the most appropriate hotel to book but their recommendation exceeded my expectations.

Andrew   –  
United States US
Visited: January 2023 Reviewed: Jan 14, 2023

Email Andrew  |  35-50 years of age  |  Experience level: first safari

Excellent service
5/5

Mary of Award Tours and Safaris did an excellent job organizing our safari in the magical Masai Mara of Kenya. Her task was not easy given our rather last-minute booking request (made just several weeks before New Year's), but her hard work and contacts led to excellent bookings and activities. We could not have been happier with the entire trip, both in the Mara and Nairobi. It was a delight meeting Mary in person upon our arrival and departure at Wilson Airport and having the opportunity to review the itinerary together and recap at the end. All internal transfers (airport, hotels, restaurants, museums, etc.) were seamless and Mary checked in with us every so often on WhatsApp to make sure all was well, which we appreciated. Our charming driver, Edward, kept us not only safe on the road but made for a wonderful private tour guide at the Nairobi National Museum. We will definitely work with Award Tour and Safaris for our next trip to East Africa!

Kinya   –  
United States US
Visited: February 2022 Reviewed: Feb 23, 2022

Email Kinya  |  35-50 years of age  |  Experience level: first safari

My guides were knowledgeable and communicative.
5/5

The value for the money was unparalleled. The trip from Nairobi to Amboseli was a bit rough and long, but my guides were pleasant and fun.

Raziq Swaleh   –  
Kenya KE
Visited: October 2021 Reviewed: Oct 29, 2021

Email Raziq Swaleh  |  35-50 years of age  |  Experience level: first safari

Awesome
5/5

our guide was friendly and with a great sense of humour, with great stories about the wild.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 21
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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  • The tours offered by Award Tours and Safaris are subject to their terms & conditions