Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 22
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 26 Reviews
Agnes   –  
Kenya KE
Visited: July 2021 Reviewed: Jul 16, 2021

Email Agnes

She is sweet,calm , reliable and knowlegable
5/5

Award tours and safaris were pleasant, reliable anytime we needed advice Mary was available on the phone.
They got our SGR tickets before hand (Printed) and even sourced a very reliable driver to take us to South coast.
They were knowledgeable and responded to our queries swiftly.

Josephine   –  
Kenya KE
Visited: May 2019 Reviewed: Aug 2, 2021

Email Josephine  |  50-65 years of age  |  Experience level: 2-5 safaris

Understands customers needs and very helpful in guiding the right seasons and places.
5/5

Award tours was able to make arrangements for my travel within a very short notice.
All my bookings were made within a record time. Very reliable, they deliver what they promise and are very forthright.

MK   –  
Kenya KE
Visited: July 2021 Reviewed: Jul 19, 2021

Email MK  |  50-65 years of age  |  Experience level: first safari

Good planning, communication and follow up..
4/5

Reliable and caring. Good choice of all services given.

Margaret   –  
Kenya KE
Visited: July 2021 Reviewed: Jul 16, 2021

Email Margaret  |  65+ years of age  |  Experience level: first safari

She was efficient and responsive to issues raised.She was also proactive.
5/5

Award Tours and safaris is a reliable tour company.They will offer useful information and are able to also give advise on what you may need during your tour.Once we were referred to Mary,she took over and planned out your as though it was her own.We greatly appreciated.

Betty   –  
Kenya KE
Visited: July 2021 Reviewed: Jul 16, 2021

Email Betty

Good
4/5

Generally we enjoyed our holiday. It was well organized and the agent always kept us informed of different variety of villas before we settled on the beatiful duranta villas with wonderful hosts who kept checking on us.
The rooms were well kept but hot water system was a dissatisfaction. We enjoyed the hot shower on the first day only.
The chef was fairly good although the kitchen needs to be equipped properly. There were only 2 sufurias and 7 mugs. I think the chef should be the only person to be allowed in the kitchen for accountability.
Safety bars also need to be fixed on the swimming pool

Njeru   –  
Kenya KE
Visited: March 2024 Reviewed: Apr 1, 2024

Email Njeru  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent and Proffessional
5/5

Proffessional and keep tabs with their clients not to miss their booked safaris

PETER WAMBUA   –  
Kenya KE
Visited: December 2023 Reviewed: Jan 23, 2024

Email PETER WAMBUA  |  35-50 years of age  |  Experience level: over 5 safaris

RELIABLE AND PROFESSIONAL
5/5

JUMBO! LAST DECEMBER WE HAD A LAST MINUTE HOLIDAY PLAN AND AWARD TOURS AND TRAVEL CAME IN HANDY TO ORGANIZE AND BOOK FOR US A NICE PLACE AT THE COAST, DESPITE THE HOLIDAY RUSH! THE STAY WAS ENJOYABLE. KUDOS TO MARY AND TEAM FOR YOUR EXCELLENT SERVICE.

Alex   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 22, 2024

Email Alex  |  20-35 years of age  |  Experience level: over 5 safaris

Magical Safari in Amboseli
5/5

We went to Amboseli for a two day safari with Award Tours and Safaris and the whole process, from booking to the field was seamless. Mary at head office was super helpful and put together very professional online itineraries and was quick to tweak them to our preferences. Eddy, our field guide, was very knowledgable and made us feel welcomed. The accommodation booked for us was amazing, with views of Kili and Eddy was great at manoeuvring us into good sighting positions while maintaining ethical boundaries from the animals. An amazing experience and we would definitely book again with Award Tours.

Lysa   –  
Kenya KE
Visited: January 2024 Reviewed: Jan 19, 2024

Email Lysa  |  35-50 years of age  |  Experience level: 2-5 safaris

Flexible and professional
5/5

We had so many cancellation...they were patient with changes and served us promptly. They adjusted to fit our needs.

Suzan   –  
Kenya KE
Visited: December 2023 Reviewed: Jan 8, 2024

Email Suzan  |  35-50 years of age  |  Experience level: over 5 safaris

professional
5/5

Award tours managed to advise and successfully organize a wonderful experience for our group which consisted of different age groups. Each person's expectation was met; room specification, activities preference, flight schedule and budget.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 22
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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  • The tours offered by Award Tours and Safaris are subject to their terms & conditions