SIMON AND PRIEST RAYMOND AT 5 YEAR ANIVERSARY
Azas Safaris
- Located In:
- Size:
- 1-5 employees (Founded in 2012)
- Member Of:
- UTB, UWA & YUTO
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
US
Email Ben | 35-50 years of age | Experience level: first safari
Disappointing
Short story, animals were good everything else was not, I would NOT recommend Azas Safari.
Long story.
I had high (honestly too high) expectations, and this trip left me lacking in all areas.
I did a lot of research and narrowed it down to a few options. Prisca was very friendly and quick to respond via WhatsApp, she sent us a very professional quote and was willing to customize (better hotels, different activates, charge more money) our 10-day Ugandan safari. However, communication decrease as we got closer to our trip and we only stayed in 1 of 6 of the original agreed upon hotels, the other 5 hotels changed 2 or 3 times each from our agreement till on our trip. The hotel pictures in the agreement looked very nice and I googled every hotel we were supposed to stay at and was excited, but most of what we got was disappointing. The hotels are important because in general the nicer the hotel more options and better food. Almost all of your meals will be at your hotels.
Our guide Christopher had a good eye for spotting wildlife and had substantial animal knowledge, he lacked customer service skills and communication skills. He set the bar for the trip by arriving 1.5 hours late to pick us up on day one, with no fuel or drinking water in the vehicle. The vehicle was an older Toyota land cruiser. Nicer than a lot of the other vehicles we saw but not great and not the one in picture from Prisca. We got to experience 3 minor break downs and 2 very minor fender benders. We had problem with one of the front hubs, going up a hill overheated? and problems with the ignition, so we got to push start the vehicle twice. My shoulder seatbelt on the back passenger side did not work correctly, none of the gauges worked and the vehicle had no air-conditioning.
Half the time it felt like Christopher was on a trip and we were just riding in the back seat. Should have been him taking us on our dream trip. He never asked us what we wanted to do. We had to pry the daily plan out of him. He would stop and get a snack for himself but not offer us or information is that lunch is still 2 plus hours away and we might want to buy our own snack. Our agreement said meal plan “Breakfast, Lunch & Dinner drinking water, non-alcoholic drinks”. We ended up buying one of our lunches and only water in the safari vehicle was included, we had to always pay for water and soda at meals. (Honestly drinks were cheap but not what was agreed to).
My wife and I agree we would NOT go on another trip is Azas. I don’t know if the other companies are better or if this is the standard of service in Uganda???
Reply from Azas Safaris
Posted on Mar 9, 2023hello Mr. Ben , we are very sorry for whatever went wrong , first of all we would like to send our apologies to you and your wife , we will be more careful next time . Also we understand your wife got sick amidst the trip and she could not finish the trip, which was a frustration to us and to you as well , hope he recovered so well , we wish her a quick recovery .
Trips booked on a short notice are not always easy to execute especially like yours of 9 days because of few hours at our hand to book all hotels and permits , but we are glad all the permits were successfully purchased , for accommodation, in the contract we signed with you we indicated that we can look for alternative hotel in the same capacity like what you had chosen before because of the short time we had we could not rely on one option but still we send our apologies to you. For hotels we always pay full board ( beak fast , lunch , dinner plus non alcoholic drinks , we are very sorry if it was not communicated to you , we are very sorry)
For the vehicle , we will always ensure that its in good mechanical condition for our other clients , even though we cant avoid minor cases due to some terrain roads in our destination areas.
For the guide , Chris will improve for our next clients , he is as well very sorry , he extends his apologies to you and your wife , as you can read previous reviews Chris has always been a good guide and he will work hard to improve more .
Thank you so much , hope our apologies are accepted.
regards.
IT
Email Bella | 50-65 years of age | Experience level: 2-5 safaris
Alan was sweet and kind and knowledgeable and very patient!
They selected very beautiful lodges for us and a perfect itinerary where we got to see the gorillas and chimpanzees. We were more than happy with the service that we received. I would choose them again.
BE
Email Punie Dany | 65+ years of age | Experience level: over 5 safaris
Unforgettable trip to Uganda!
We had the most beautifull experience in Uganda! In 3 weeks, we enjoyed Sipi Falls, Kidepo NP, Queen Elisabeth NP, the magnificent Murchison Park and the Falls (never seen such a stunning and powerfull Fall!), Kibale NP, with an unforgettable Chimpansee tracking!! We enjoyed a boatride on the Nile, a boatride at the Kasingachannel, we will never forget the stunning Gorillatracking, it was amazing!! Our last 2 days we stayed at M’Buro Lake NP.
we saw many buffalo’s, Lions, lions with cobs, a Leopard with a kob, snakes, hyena’s, girafs, zebra’s, Topi’s, impala’s, elands, elephants, hartebeests, lot’s of hippo’s, many, many little and very big birds, crocodiles, ….
We visited a school
We visited a coffee plantation and a banana plantation and we went to a community centre for women, we had also a tour with the very friendly Batwa people
The weather in september was very good, warm but everyday a little or a less little shower.
The local people were very friendly. Everyday, we had excelent food in the lodges and on the road.
The roads are very bad, you definatly need a 4wheeldrive and a local driver.
Thanks to Azas Safaris, our trip was well organised and we had the best driver/ranger Christopher!
We definitaly recommand Azas Safari! We might contact them to maybe organise our trip to Tanzania!
BE
Email Dany&Vera | 50-65 years of age | Experience level: 2-5 safaris
Unforgettable trip in Uganda!
Thanks to Azas Safaris we had an unforgettable tour in Uganda! Everything was arranged down to the last detail, the lodges they suggested were more than excellent, the trip was varied and they took our wishes into account, both in advance and on site. Our driver/ranger Christopher did everything he could to make the trip unforgettable. He is a good driver and explains a lot, knows how to find the animals and birds and does not impose himself.
ID
Email Cindy | 20-35 years of age | Experience level: first safari
Reliable & excellent service
My husband and I booked our travels to Uganda with Azas Safari and it was such a soul-filling and memorable trip for us. Of course, we went for the gorilla trekking and we went for 3 days trekking package.
Prisca helped us plan our stays and trip. She was very informative and attentive with all my questions. Our guide in Bwindi, Julius is immensely friendly and helpful. We stayed at Buhome Lodge and everything there was amazing. From service, cleanliness, food, and the people! We are beyond grateful to be surrounded by lovely people in Uganda. Simon was very accommodating too with our airport transfers and entebbe transits.
Needless to say, gorilla trekking was 10/10.
Overall it’s definitely a trip we won’t forget. We thank you everyone involved. It was short but sweet!
SG
Email Tom | 35-50 years of age | Experience level: over 5 safaris
Enjoyable trip to Uganda
Did a week trip with my partner to Uganda.
Visited Bwindi (Gorilla's) - stayed at Mahogany Springs Safari Lodge. The lodge was 10/10, food, service, view. Would love to go back.
During time in Bwindi we did the Batwa Culture Experience, really didn't know what do expect but was one of the highlights of the trip. The history is kind of sad but the people were amazing.
Gorilla trek - 10/10 no real need to explain.
Visited Kibale National Park. Started at Turaco Treetops, ideally would have stayed there longer, only one night which meant we missed out on spending more time with the birds and view. Food also excellent!
Finished at Murchison Falls National Park. Game drives was awesome, felt a lot more natural than in South Africa. River Cruise was spectacular, loads of birds and hippos, elephants etc. Stayed at Pakuba Safari Lodge, the lodge itself was the least modern of the three (although only one with air con), but the service was awesome. Food was mostly buffet but the standard of food was still very good. One thing I really enjoyed about Pakuba is all the guides eat dinner with the people they are hosting, there is something really nice about that.
Our guide was Muhumuza Christopher 'Chris'. His knowledge of Uganda history was excellent, his animal knowledge was also almost flawless (we did manage to spot one bird that neither he or we could identify and he spend 30 minutes looking through books, checking with fellow guides etc to make sure he gave us the right information), but probably his best skill was spotting animals. He spotted a lion in a tree that many other guides drove straight past and he could see small birds in trees miles away. If you are looking for someone who is an expert in guiding he is your guy.
Chris is also super passionate about Uganda which I really loved. There is nothing more special than someone that takes such pride in what their country has to offer.
Only a couple minor issues with the tour, they misbooked our return flight which meant we had to drive it. Not the biggest issue but a minor annoyance.
Secondly I think we could have done with a bit more guidance on the tour, we probably ended up travelling a bit more than we first thought, but also could have done with a bit more advice on where to go and the route to take. That being said I enjoyed every minute of it but some people might not want to sit in a car for so long.
Email Stayrich | 20-35 years of age | Experience level: over 5 safaris
Perfect
Uganda is beautiful, thanks to azas safaris Uganda and the entire team for professionalism you showed me ever since I came to Uganda in April 3rd 2023 for a 9 days gorilla trekking and wild life trip .
My regards to Christopher who was an amazing guide , thanks to Prisca for prompt reply and my regards to Simon the owner of azas for a well organised company. Thanks for great accommodation, good transport and care
Thank you so much , I left Uganda when it was becoming so sweet , but next holiday I will come again.
I recommend this company to everyone especially first time Traveller for its reliable and value for money is 100% considered .
CH
Email Christina | 20-35 years of age | Experience level: 2-5 safaris
Amazing Uganda trip in every way....
6 days trip to Uganda is a story I will always tell. Thanks to Prisca and Chris, I had no knowledge about Uganda, I contacted Prisca the manager of the organization (Azas) to make for me best itinerary that covers primates and wild life, she made for me a good plan that covers all of them, I wanted a budget trip and Prisca booked for me midrange hotels what a great organization, more so I went on a trip with Prisca her self and Chris a guide, Chris is amazing, he tries his best to make a trip amazing, a prompt pineapple party was amazing :), also Prisca was amazing , since I was alone, Prisca decided to travel with us, Uganda is blessed with gorillas, chimpanzee, wild life and amazing communities.
DE
Email Allan C | 35-50 years of age | Experience level: 2-5 safaris
Amazing 3 days with my wife. Thanks Simon!
Amazing 3 days in Tanzania, me and my wife had a dream to visit Tanzania and have a hot balloon flying around serengeti national park, Azas safaris made it possible . We contacted Prisca through a friend who did the same trip before and Prisca did the best for us, we were picked from Kilimanjaro airport, Cyrus our guide first took us to sight mountain Kilimanjaro and later headed to our lodge in Arusha , the following morning we headed to Serengeti national park, and had an evening game drive and we saw wonders, what a plenty of animals, many wild beasts, a lot of zebras, lions, Buffors, indeed Serengeti is a game park of wonders, the following morning which was our last day, we had a hot balloon safari, it's amazing , it's a recommendable activity to everyone dreaming of visiting Serengeti national park, thanks to our guide Cruys, he's so good in describing animals and their behaviors, he helped us too feel at home, and taught us some Kiswahili, habari :) meaning how are you.
We can't wait to visit Tanzania again, and also Uganda because Simon the owner of Azas described Uganda and we desired to visit it one day, I recommend Azas safaris Uganda.
All over the trip was amazing!
I recommend Azas safaris Uganda, I booked a trip with Azas , since i was lone. I requested Prisca to help me join a group. The trip was amazing,
I could say the accommodation was good, food was good, our guide Christopher was good and a good driver.
Prisca always communicated to me in time and always updated me how far my bookings for the trip was going. I liked chimpanzee trekking and bigodi community in kibale where experienced how that community lives.
Late we headed direct to bwindi and we did an amazing gorilla trekking, we were lucky to have seen more than one family of gorillas, they have a great history and amazing to watch,
I highly recommend Azas safirs Uganda for its tremendous work towards hosting us in Uganda.