Our Directors standing infront of our offices.
The Shuttle Hospitality
- Office In:
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Uganda Tourism Board
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $130 to $5,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
PL
Email Marcin | 35-50 years of age | Experience level: over 5 safaris
I highly recommend The Shuttle Hospitality
We booked a 10 days trip with The Shuttle Hospitality and it was one of the best trips we've ever taken.Bob responds very quickly and gives you all the information through Whatsapp. The safari was quickly organized taking into account all our preferences.
We were met at the airport and taken to the hotel.Our guide and driver, Francis took us on a tour across Uganda and Rwanda visiting 5 National Parks where we tracked gorillas, walked with chimps and had the most incredible game drives we've ever experienced. Francis always went the extra mile to make sure we never missed an opportunity to see more wildlife.We've seen big 5
We learned a lot about the habits the local people and culture of Uganda, We got to know the local cuisine and distillates;)
The lodges were beautiful, with very nice staff.
I would highly recommend The Shuttle Hospitality if you want to maximise activities in a short space of time.Uganda enchanted us and we will definitely come back there
Thank you Bob and Francis
CA
Email Phil McDonald | 65+ years of age | Experience level: 2-5 safaris
Travel through the wilderness of Africa with people who know what to do and how to do it!
Before the tour started, our host, Nankunda Bob Rodney, did a fantastic job organizing our trip and did a marvellous job assisting us in our special requirements. Our guide, Francis Kyererezi, was absolutely amazing. From the start of this adventure through to the end, each day was more exciting than the day before. Francis found all of the Big 5 for us as well as so much more than we expected. Truly a professional organization with experienced staff and friendly, accommodating hosts.
We were more than satisfied with the service provided and feel that value received was more than the cost.
Our days were well timed without excessive driving and we were well informed about plans for the day. The accommodations were wonderful, the lodging staff were great as were the rooms, meals and settings.
The local people were very friendly, polite and eager to ensure our stay was the best, and it always was!
I would highly recommend The Shuttle Hospitality Tour Group to anyone who is thinking about visiting Africa. When you take this tour, you will leave with memories that will last a lifetime!
If you have any questions, please feel free to contact me on WhatsApp or by email ([email protected])
Thanks again to Bob and Francis for making this trip memorable.
CA
Email Lynn McDonald | 65+ years of age | Experience level: 2-5 safaris
Exceptional service and planning
Our tour was amazing from start to finish. Communication was clear and any question was responded to very quickly. We truly felt taken care of and this proved itself during our tour. The accommodations were outstanding and the food was amazing - garden fresh and always had a vegetarian option. Our guide/driver, Francis, was extremely knowledgeable about the animals, culture and about Uganda itself. We not only saw wildlife up close but were treated to visits to show us how to make coffee from tree to cup, weave baskets (which is way harder than it looks) and local music and dancing. Our chimpanzee and gorilla treks were thrilling and something we will never forget. At each location we were treated with kindness and exceptional service. Uganda and its people are wonderful! I would highly recommend a safari in Uganda and would absolutely use Shuttle Hospitality to organize and guide our adventure.
Attentive and trustworthy
100% trustworthy. We paid in advance. The driver and owner met us at the airport. At the end, the owner met with us to get our feedback.
Attention to the smallest detail! Fulfilled a lifetime dream. The best tour company in Uganda!
We began planning this 3 week adventure almost a year prior to arriving. Bob, the owner was a class act. After inquiring from 6 to 7 different tour companies, Bob responded with a professional. Proposal with details on every day’s activities and each day accommodations. His presentation was so complete we decided we had to inquire further from shuttle hospitality. During every stage of our planning, Bob was supportive and responsive almost immediately to every inquiry we had. He took the stress out of What could otherwise have been a bit overwhelming.
After all our questions had been resolved, and a long trip from the US we arrived in Kampala Uganda with the VIP treatment. We were greeted at the plane, not in arrivals, by a representative who quickly who whisked us through the formalities and helped with our massive amount of luggage. Bob and his guides Francis and Herbert are outside waiting for us. Their vehicle was clean and had plenty of space for my wife and I and our luggage.
Francis, our primary guide was extremely knowledgeable and not only animals and the environment, but the history of Uganda and its tribes. Every detail was addressed from morning until night. We enjoyed our days, whether traveling to a new location or upon arrival and learned so much. Francis insured fluid fulfillment of the proposal Bob sent.
We had to have been very lucky on our Safari as we saw every animal we had hoped to see up close. We saw Jacob of the three legged lion.( Google his famous story) to tree, climbing, lionesses and perhaps over 100 elephants within 20 yards of us at the closest point. Francis insured that we got the best view and pointed out animals some of which I initially couldn’t see, even after pointing them out. He helped us with our cameras and took wonderful pictures. Francis continued day after day checking on us sitting in the back of the trucks to ensure our comfort was satisfactory.. Once Francis knew that we liked french fries he went out of his way to have french fries waiting for us ( and hot I might add at many stops along the way.
The hotels selected by Bob were more than adequate. While not all of them had air conditioning those that didn’t were beautiful tented locations. The food for exceeded our expectations No where were we disappointed in the food.
Perhaps the highlight and the reason for us choosing Uganda was to see the Primates. We were so fortunate to see on our first chimpanzee trekking over 25 chimps that were on the ground running around us paying us no attention. What a thrilling site. But perhaps the highlight of our trip was to go see the Gorillaz. We were very fortunate to find a family within 20 minutes of hiking into the jungle. These gorillas put on a wonderful fascinating show with the younger Gorillas playing together and grooming the silver back. We hired a porter to carry our camera equipment who was right there every time I needed a lens change and even helped us taking GoPro footage.
We had some initial challenges with our visa, which required a change of flights from Johannesburg to Kampala, but Bob and Francis adjusted quickly and accommodated us. They made changes to hotels for us. Despite the stress of that experience, we were reassured along the way that it would be taken care of and it was.
I am not a regular user of superlatives however, my wife and I cannot recommend shuttle hospitality any higher. If you want a complete and total immersive safari experience with knowledgeable guides and attentive management, you found it here with shuttle hospitality.
We want to thank Bob, Francis and Herbert for their kindness and attention to every detail for us. They made the difference between an average and adequate safari to a truly lifetime a memorable one.