- Office In:
- 5-10 employees (Founded in 2021)
- Member Of:
- ATTA, AUTO, UTB, UWA & UCF
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Price Range:
- $60 to $600 ppper person per day (USD, excl. int'l flights)
Average User Rating
- 5 star 20
- 4 star 0
- 3 star 0
- 2 star 0
- 1 star 0
Email Annie | 50-65 years of age | Experience level: 2-5 safaris
Email Richard W B | 50-65 years of age | Experience level: over 5 safaris
Victoria was the most efficient person running a tour company I have come across. She contacted me via whatapp to find out where I was as I had been delayed in arriving in Uganda. Victoria then helped to get my Ugandan visa processed quickly so I was able to arrive and start on my safari even though I was much delayed. Also my luggage ended up in Kigali and Victoria helped get it to me in my accomodation up country.
I would have not hesitation to use Nsavi again, which I am already planning to in the near future.
My driver Jasper was excellent too and was great at sorting out any vehicle issues. I will request him again next time.
Email Elaine from Calif | 50-65 years of age | Experience level: 2-5 safaris
Wants continuous improvement
Victoria is the owner of Nsavi and is hands-on. We had an excellent gorilla trekking adventure, stayed at a great lodge (Four Gorillas Lodge), and their Landcruisers were very comfortable. After a long day of flying in from Serengeti, Tanzania then driving several hours to the lodge, we were tired. What our group appreciated was how receptive Victoria and the drivers/guides were to our feedback as they want to provide excellent service and continuous improvement. They are customer service oriented, and prior to our trip, they provided us with a packing list and asked if we had any food restrictions. I recommend booking with Nsavi.
Email Caitlin | 35-50 years of age | Experience level: over 5 safaris
An experience we will remember for the rest of our lives!
Our Nsavi tour was such a memorable holiday! Nsavi was very helpful throughout the booking and traveling process. They made the trip simple and worry-free. The hotel was comfortable with wonderful bird watching. The food was delicious and the service was friendly. Our driver was invaluably helpful, friendly, and great company. The gorilla and golden monkey experiences were something we will remember for the rest of our lives. We had an absolute blast and can't wait to come back and do it again. There is so much more we want to see!
Email Hannah | 20-35 years of age | Experience level: 2-5 safaris
Amazing service, incredibly friendly and ensured the best trip possible
From the moment we were picked up to the moment we were dropped off Francis looked after our every need. All of the accommodation was of an excellent quality, all the hotel staff were extremely attentive and helpful, Nsavi have obviously done their research on the best places to stay. The itinerary was actioned packed (why we chose this trip) and lived up to our expectations and exceeded them. We had excellent opportunities to view the wildlife throughout the trip and that Francis worked very hard in the game parks to locate the wildlife and find what we wanted to see. Both the chimp and gorilla trekking were well worth the price of the permits. From the point of enquiring and booking the trip Victoria was extremely responsive in answering all our questions and coming back to us almost immediately. We couldn’t have asked for more from a tour company. We would highly recommend Uganda as a country to visit and Nsavi as a tour company to travel with.
Email Kamila | 20-35 years of age | Experience level: first safari
Nsavi tours provided us with prompt, personable and friendly service :).
Booking with Nsavi was one of the best choices we have made. Even prior to booking, Victoria, the owner and operations manager was very kind, helpful and organized. When paying a lot of money and sending overseas can be nerve-racking, but Victoria made me feel very comfortable and at ease. She was very prompt in answering all of my questions, and was extremely pleasant to deal with from the onset. We emailed frequently prior to our trip and I had even mentioned to my partner many times that I was excited to meet her.
Prior to flying out she ensured that we had everything we needed to arrive in Uganda (it required a bit of paperwork), and have the process go smoothly. She provided us with checklist and guide, and then followed up via email to ensure all of our flights and accommodation were accurately booked for our maximum convenience. I was blown away with how detail oriented, efficient, and well thought out everything was. She even ensured we had a hotel set for the day to freshen up in, as our departure was a midnight departure from Uganda.
Upon arriving, we were met with friendly and efficient service, a driver was set up to pick us up from the airport and took us to our first hotel where we met with Victoria. She went over the details of our coming days and made sure we were prepared for trekking. Again, this made us feel very welcomed and comfortable and we really appreciated these small details. We couldn’t be more grateful for how organized everything was, as it made us feel very at ease, and well prepared. Again, Victoria went above and beyond in ensuring we had everything taken care of for us at the hotel. Her service was very personable, and it was very nice to have the experience of working with someone one on one, someone who cares, and not a big company. We relied on her and put our trust in her to plan our trip well for her, and she went above and beyond. Personally, I thoroughly enjoyed how much she cared about us having a good trip and really made sure we were taken care of.
All of the lodging provided to us was incredible, as well. I want to point out how impressed I was with the level of service, and friendliness at every accommodation, both my partner, and I travel extensively and have stayed at a fair amount of luxury hotels and we both agreed the service provided to us throughout Uganda rivalled that of the luxury hotels, it was some of the best we’ve ever experienced! The cherry on top was the friendliness from everyone, and level of attention- you genuinely felt how much everyone cared about us enjoying our time in their beautiful country.
The two hotels we stayed at were Boma lodge, and four gorillas lodge. (Victoria mentioned to us she has stayed at all of these beautiful properties, and personally vetted them, another detail I was very impressed with).
Upon arriving at Kisoro airstrip, we were greeted by her lovely Driver and tour guide, Vincent, who was very friendly, extremely knowledgeable, and made us feel very safe on the rugged African roads! We had a great time with him over the next few days and learned a lot about the culture, and people of Uganda. Again, Vincent made sure we had everything we needed for gorilla trekking, and continually went above and beyond to guarantee we had a great, and smooth time. I couldn’t be more grateful that we chose Nsavi for our trip as they really made everything more special, and eliminated any stress we had about booking and travel. Victoria even went above and beyond and had gifts like water bottles, little bags, and coffee provided to us upon our arrival (all local) hand stitched with the company name, these cute little details were such a nice treat that again, made everything feel more personal, and really added to our trip!
I want to thank Victoria and her entire team for being so accommodating, so kind, and so helpful and really making our first time in Uganda incredible. I’m so happy we had the opportunity to meet and I hope that people find this review, helpful and choose to book with her incredible company. We felt we underpaid for the experience and level of service we received, I can’t thank Victoria enough for her services and guidance.
Email Petra M. | 35-50 years of age | Experience level: 2-5 safaris
Professional, reliable, open minded, knows the terrain in detail.
We visited gorillas, chimps, and different communities in Uganda and their way of life. Our tour was more than exited and fun but at the same time educational. It was a pleasure traveling with Nasavi and our guide Jacob who is more than reliable, professional, open-minded, and sincere but at the same time funny and was never late for next activity. We are planning to travel with Nsavi again in the very near future since Uganda is such a great and diverse country to visit. Two thumbs up for Nsavi and Jacob.
Our tour was not just an adventure but was a lifetime experience that we will never forget.
The tour operator was helpful, attentive and dedicated to the customers in every way
We are an agency that organized a trip for our passengers with Nsavi tours. Our passengers returned from the trip completely satisfied in all respects, both with the car, the guide and all other services. Thank you Nsavi. Masa
Email Matt & Tina G | 50-65 years of age | Experience level: over 5 safaris
Quality focus and personal touch with Nsavi Safaris
Victoria at Nsavi Safaris arranged an incredible 10 days safari and gorilla tour in Uganda. Everything was extremely professionally handled. The safari car we had was new and very comfortable, which is a must for spending so much time traveling. Our guide for the 9 days was Bob Magezi and we couldn't have been happier with him. Very experienced and paid attention to our interests; made suggestions to tweak the trip for the best possible personalized experience.
Average User Rating
- 5 star 20
- 4 star 0
- 3 star 0
- 2 star 0
- 1 star 0
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