Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 53
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 54 Reviews
Bruno Ricardo   –  
Portugal PT
Visited: October 2023 Reviewed: Nov 14, 2023

Email Bruno Ricardo  |  20-35 years of age  |  Experience level: first safari

Good Price for the whole Experience
4/5

Tour Details:
4 days, 3 nights.
Public campsite (tents)
Shared vehicle (we were 3 and it could be shared for + 4).
Serengeti National Park
Tarangire National Park
Ngorongoro Crater
Lake Manyara National Park

Pros:
- Very affordable considering the overall experience ($750 / person - all expenses included).
- Amazing food considering all the limitations (no markets, kitchen,...).
- We were able to see 4 out of the big 5s: very close actually - 1m -, we actually saw a rhyno but it was miles away.
- Other animals like: lions, leopards, elephants, giraffe, zebras, warthogs, gazelles, hyenas,.. also close (1m). Cheetah and ostrich was pretty close (30-50m).
- Jeep experience.

1st day = Guide + 7 people.
On 1st day the person close to the driver's seat was not able to have a good experience (no rooftop and limited windows) - however, it was not part of our group, so we did not care.

2-4th day = Guide + 5 people.
On the other days, with 5 people, it was amazing. Space enough for everyone. Everyone has a big window (no middle seat) and we can open the rooftop to enjoy the experience.

Cons:
- The guide for the 4 days was not very passionate about the experience.
- Expected to start the experience before dawn to have a better chance to see hunts. Not really, very lazy guide.
- Long hours until we reach our destination. Half of your day is spent on the road, stops for food, wc,.. Which is normal, but we had the feeling sometimes it was too much.
- Our sleeping bags had a bad smell.. we had to sleep with a lot of clothes.
- Our hostel was changed on the 1st day without proper notice. The one communicated was way better (+swimming pool). Not a big deal but not good communication.
- Taxes for the payment. You are counting with a big value (thousands of €$) and then you have to add +5%. This can be negotiated as most of the time you can complain and pay 3.5%. I get it, but please keep this in mind.

Reply from Zamunda Tours & Safaris
Posted on Dec 30, 2023

Dear Bruno,

Thank you for taking the time to share your detailed feedback on your recent Tanzania safari experience with us. We genuinely appreciate your insights and apologize for any aspects that fell short of your expectations.

First and foremost, we're delighted to hear that you enjoyed many positive aspects of your safari, including the incredible wildlife sightings, budget-friendly, delicious meals, and comfort.

However, we are equally concerned about the challenges you encountered, and we sincerely apologize for any inconvenience caused. Your feedback is invaluable, and we are committed to addressing the issues you raised to enhance our services for future travelers.

We regret to learn that your guide lacked enthusiasm. We are taking corrective measures to ensure all guides are consistently passionate and engaging.

We also understand your disappointment regarding the guide's approach of not being able to start with an early morning game drive. This is mostly because, with a shared safari, the itinerary is pre-planned and most of the time it is not guaranteed to start at dawn. Often 1hr late, around 7:00 am. However, with a private option, it is easy to customize and guarantee to start early morning.

Our sincere apologies for the discomfort caused by the sleeping bags. We are doing our best to ensure the quality of our equipment meets the highest standards. We also highly advise our future camping travelers to bring their own sleeping bags whenever possible.

We appreciate your feedback regarding the taxes and payment process and I wanted to provide a clarification. These surcharges are imposed by the government as well as transaction fees for card payments. Also, these 3.5% surcharge (not 5%) are not additional fees charged by Zamunda Tours, but rather a government-mandated fee.

Dear Brunoa, your feedback is invaluable to us, and we are committed to continuous improvement. We would like to extend our gratitude for choosing our company and we hope to have the opportunity to provide you and our future travelers with an enhanced safari experience in the future.

Wishing you wonderful future travels Rafiki!

Warmest Regards,
Salim

Danford   –  
United States US
Visited: March 2024 Reviewed: Mar 22, 2024

Email Danford  |  50-65 years of age  |  Experience level: first safari

Amazing Journey in Tanzania
5/5

Our safari in Tanzania was an amazing dream come true experience and it was mainly because of our guide Godfrey. He drove us to find so many Wonderful animals. He was very professional and friendly and quick to answer questions and give relative information.

We will do it again,
Thank you

Katarina   –  
Greece GR
Visited: February 2024 Reviewed: Feb 27, 2024

Email Katarina  |  35-50 years of age  |  Experience level: first safari

Great Family Safari 🦓
5/5

The Safari was amazing and great route made by this company. We saw many animals and had a great time. Our guide Wille was great and attentive to each member of the family. Drove great and very safely. All around the trip was great and we enjoyed !!

Thanks guys
Katarina

Imelda   –  
Spain ES
Visited: February 2024 Reviewed: Feb 27, 2024

Email Imelda  |  35-50 years of age  |  Experience level: 2-5 safaris

Five Star experience with Wille
5/5

It was a great decision to book our safari with this company. Everything was perfectly organized before and during the tour.

Our guide Wille was the best! He knew everything about the wildlife and Tanzana. He answered to all our questions. We had much fun together during our 6 day lodge safari.

Thank you very much and hakuna matata!

Yara   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 27, 2024

Email Yara  |  50-65 years of age  |  Experience level: 2-5 safaris

Brilliant Walking Safari in Arusha National Park
5/5

The tour is comprised of both walking and jeep safari. Our guide Eric was friendly, knowledgeable, enthusiastic about his job and very professional. He knew the park well and upon hearing my love of elephants, made it his mission to find them.
He really went beyond to make this tour memorable, and it is.
The tour is priced well and it really felt like a private tour which was great.
The food was excellent and presented very nicely as well.
I would recommend this company without any hesitation. You will be well looked after.

Ruto   –  
United States US
Visited: February 2024 Reviewed: Feb 24, 2024

Email Ruto  |  20-35 years of age  |  Experience level: first safari

GREAT PEOPLE GREAT SAFARI
5/5

They are so good at taking care of people. When we firstly arrived Arusha, my mom was really sick and they took us to hospital with good care.

Guide, he was so keen on looking for animals what we wanna see, saw the big 5 and found my favourite cheetah.

Patrick Heyman   –  
United Kingdom UK
Visited: December 2023 Reviewed: Jan 1, 2024

Email Patrick Heyman  |  20-35 years of age  |  Experience level: first safari

Amazing - we had the experience of a lifetime, eith the best safari guide in the world - Godfrey!
5/5

We had the most amazing safari in Tanzania with Zamunda. Salim was so helpful at organising our trip and was even more helpful in helping sort our bags that were lost by the airline.

We were so incredibly lucky to have the best safari guide in the world in Godfrey, not only was his knowledge of the wild animals incredible his skill at finding them was unrivalled. But most importantly he was a lovely man and we could never thank him enough for giving us the most truly magical and amazing 5 days on safari with him. It was an experience of a lifetime and Godfrey was instrumental to that!

I could not recommend both Salim and Godfrey enough and going on safari with Zamunda is something we will never forget and is an absolute must for anyone looking to go on safari in Tanzania.

Thank you to both Godfrey and Salim! We will be recommending you to all our friends!

Mayas   –  
United States US
Visited: September 2023 Reviewed: Dec 27, 2023

Email Mayas  |  20-35 years of age  |  Experience level: first safari

Very flexible!
5/5

Salim was great! We had a flight arrive late, people coming in at different times, and a last minute decision to shorten the trip. All of that went smoothly and efficiently, the team cared about our enjoyment and wellbeing.

Moreover, all the lodges were great, with amazing service and nice people.

Modhi   –  
Saudi Arabia SA
Visited: September 2023 Reviewed: Dec 27, 2023

Email Modhi  |  20-35 years of age  |  Experience level: first safari

Very friendly and extremely accommodating
5/5

I loved it! Price was fair. Service was top notch. Accommodation was extremely comfortable! Tour guide communicated with us extremely well. We had last plan trip changes and he beared with us regardless.

Isabelle   –  
Ireland IE
Visited: October 2023 Reviewed: Nov 18, 2023

Email Isabelle  |  20-35 years of age  |  Experience level: first safari

Excellent service, well organised and pleasant.
5/5

We had a very smooth process both in preparation for and on our Safari. Salim was very accommodating and helpful which allowed us create a fantastic itinerary for the 4 days we had.

Our guide Godfrey was very informative, providing lots of details about the wild life we saw. He also ensured we saw a huge variety of animals.

We were very pleased with our accommodation, we stayed in tented lodges. Overall the trip was a huge success and such a unique experience . I'd highly recommend Zamunda as a tour operator for safari!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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