Reviews

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Michiel Bakkum   –  
Uganda UG
Visited: April 2022 Reviewed: Apr 17, 2022

Email Michiel Bakkum  |  35-50 years of age  |  Experience level: over 5 safaris

With a wonderfully personal approach Lush Africa Safaris made our trip a truly memorable experience!
5/5

Before going on this trip, we came in contact with Solomon from Lush Africa Safaris. His communication was as it should be: positive energy, inquisitive for our needs and wishes, comfortable and flexible to discuss options and a few changes to the itinerary. We were picked up from our home, on the agreed time. Soon after leaving it became clear that with Solomon and his colleague Richard - an expert on forest wildlife and National Parks in general with decades of experience working at the UWA - we were in for a great trip! The personal connection we made is something that absolutely stood out for me. We stayed at the Budongo Eco Lodge, in the middle of Budongo Forest, which was very well suited with a warm and accommodating staff. The cabin was spacious, with a very comfortable bed for a perfect night of sleep. The sounds of the waking forest (from chimps, bush babies, tree hyraxes and many, many birds) made for a surreal escape from the bustle of busy Kampala. In the 2 days we stayed in Murchison, we hiked around the falls, went on an early morning game drive, took a river cruise and had our time in the forest. All in all a magnificent trip, that would not have been the same if it weren’t for Solomon and Richard. Thank you so much guys!!

Milly   –  
Canada CA
Visited: April 2022 Reviewed: Apr 16, 2022

Email Milly  |  35-50 years of age  |  Experience level: 2-5 safaris

Best Guides yet!
5/5

Well what can I say...lets start with service and communication. Soloman was attentive to our every need and interest for this trip in the pre-planning phase. He was in touch regular and provided great recommendations that fit well with what we wanted (ie: the lodge, stops on the way, the park details, etc).

Lets move onto value for money: I would suggest this for any type of traveller because they accommodate to meet your needs and price range. We were very happy with the lodge, food, and transport and they stayed within our budget and ensured we had a memorable experience.

Lastly, the overall experience was one of the best I have had with a tour operator/guide in East Africa. Their knowledge of Uganda, East Africa and hyper-local was unparalleled.

I strongly recommended using Lush Africa Safaris for your next experience to the region - you will walk away happy that you did!

Maricel   –  
United States US
Visited: July 2023 Reviewed: Jan 16, 2024

Email Maricel  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Maricel and not that of SafariBookings.
Deceiving, not professional, stay away!
1/5

Abbey from Lush African Safari responded to my Safari booking request for a quote with a very expensive package for a 14 days Kenya and Tanzania safari. The quote had places’ names and pics of cars and accommodation included. Upon arrival to Kenya I found out none of the places he quoted were actually available at the time he sent me that quote. In fact, he did ask me to pay immediately to book everything, which I did, but it was just a scam since the places weren’t available. And he hired local companies that book something else. He even tried to put me in a minivan instead of a landrover in Kenya, which at least at last minute the local company was able to fix. In Amboseli, he sent me to a tent instead of a nice 3-4 start hotel I paid, I was scared for my life there. Not a joke. Solo woman traveler I paid more to him, a company based in USA, to guarantee that this situation didn’t happen :(
In Tanzania he tried to send me to another tent and I was literally crying that day contacting the Safaribooking team begging to please not to be sent to a tent. I paid for a nice hotel, he was making up all sort of reasons why me going to a tent was best for me, among them so I can see the great migration.
He didn’t even know I already saw the great migration in Kenya!
Finally they sent me to a hotel, not like the one promised but I was so grateful for having walls and feel safe that I didn’t mind. Both local tours realized what was been done and were very sympathetic. I’d strongly recommend to use those companies directly, they will be honest and not lure you with some pics. I paid thousands of dollars to stay in the nicest hotel with great food and they sent me to a tent without electricity, shower outside that actually didn’t work, he gave me a $300 refund which felt like an insult, but I was powerless.
When I told him he couldn’t just go against the client wishes and going to a tent instead of nice accommodations I booked were not my wishes he said: “we are going to have to agree to disagree”. So he feels he is in power to sent you wherever he wants regardless of what you paid for. Here is another, when I send the pics he sent me of a fancy place that I paid for and the ones of the horrible tent he was sending me to, his response was:”some places take deceiving pics”. We have internet and the local tours were honest so they did told me how wonderful the other places I had in the quote were and how they didn’t compared in location food quality and overall with what I was given.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 32
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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