Reviews
IL
Email Inbal Shaked | 20-35 years of age | Experience level: first safari
Professional and amazing people!
An absolute 10/10 experience from start to finish! Jackson and our guide, Michael, made our safari completely unforgettable. They know the parks inside and out, their professionalism is top-tier, and they took care of absolutely every single detail for us. Beyond being amazing professionals, they are warm, wonderful people who are so much fun to be around. We enjoyed every single second and haven't stopped recommending them since we got back!
IL
Email Sagi | 20-35 years of age | Experience level: first safari
The company and the manager were completely unreachable throughout the trip
We want to share a negative review about the company and guide we were with over the past week and a half.
We booked with Team Guide Africa (T.G.A) through Michael, the manager.
We closed a deal for 5 days of safari + 3 days of tours in the Arusha and Moshi area, including kosher accommodation and food.
In short:
During the safari, Michael himself was with us for 2 days. On one of those days he was mostly on the phone and didn’t really guide us.
We had to arrange the food ourselves throughout the entire trip.
After the safari we were on our own for Friday and Saturday. The company was completely unavailable and didn’t reply to our messages about the plan for Sunday and onward.
On Sunday they arrived 3 hours late with a "guide" who told us he wasn’t actually a guide and spent the ride working on his laptop. We only did a 2-hour activity instead of a full day.
That night we stayed in a completely different place than what we booked, and there was literally no water in the shower. When we raised this, he told us we were being "spoiled".
Day 2 went fine. We went to a hotel in Arusha, and on Tuesday morning we got a call from reception saying we needed to pay for the hotel because the company hadn’t settled the bill.
Right after that, the guide showed up alone with no car and no driver and expected us to figure it out. Of course he kept saying "the driver is on his way" - we waited almost 2 hours.
We called Michael and he just hung up on us and left us there with a $220 hotel debt to pay.
To sum up:
We came to this company and this guy through recommendations and it seems other people had a good experience with him. But if someone behaves like this even once, they’ll probably do it again.
Please be careful.
IT
Email Cecilia | 20-35 years of age | Experience level: first safari
A lifetime experience!!
We had the best Safari with Team Guide Safaris. Michael is a lovely, patient and funny person!!! He take care of us all day, we had always delicious warm breakfast, lunch and dinner. Thanks to Michael we have seen all the Big 5 very close. I really reccomend Team Guide Safaris for your trip in Tanzania. They know everything about wildlife, culture and traditional life in Tanzania.
Unforgettable experience!!!!
DK
Email Stig | 35-50 years of age | Experience level: 2-5 safaris
Outstanding personal service
Returned to Tanzania for the second time and once again we where overwhelmed by the excellent service delivered by Michael and his his staff at Team guide Africa.
It’s a highly experienced team that offers a very professional and personal experience.
Even managed to show us the big 5.
IL
Email Naama | 20-35 years of age | Experience level: first safari
Incredible! Very experienced and pleasant!
We had an amazing and wonderful safari adventure with our guide Michael.
Michael has a lot of experience and knowledge of the safari area and the animals. We saw all the big five animals very close, he could find them in hidden places.
He took care amazingly to the accommodations, we spent our nights in very nice places!
It’s a very warm recommendation to take Michael as you safari guide, you will thank us later.
Email Susie | 50-65 years of age | Experience level: first safari
A 5-star experience from start to finish!
When visiting Tanzania this fall, we were lucky enough to go on a safari in the Ngorongoro Crater and the Serengeti. Seeing animals close in their natural habitat that we would normally only see in National Geographic—from baby Cheetahs, a lion pride with cubs to a pool with hundreds of hippos—is hard to describe. Team Guide Africa did a great job of organizing the perfect safari for my husband and I, making sure it was an incredible experience from start to finish. A huge shout out to our guide, Michael— his understanding of the animals and love for what he does made this trip the unforgettable experience it was. If you ever want to spend 4 days out in the Serengeti, Michael is the person you want to do it with!
IL
Email Chen Averbuch | 20-35 years of age | Experience level: first safari
They are patient and helpful to clients needs
We had a great time and value to money was great (we talked with many travellers and understood we got a great price).
The food was great!!! Every day even at lunch When other groups were with lunch boxes we were with a warm meal.
Abs safari experience with animals was AMAZING
Email Renana | 20-35 years of age | Experience level: first safari
Amazing safari experience
We did 5 days safari with Michael the guide, and we had an amazing time with him!
He is lovely, patient, and it’s like he is whispering to the animals - We got to see all the big 5, some of them for real close.
Big recommendations!
