Reviews

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Luigi   –  
Italy IT
Visited: August 2024 Reviewed: Sep 13, 2024

Email Luigi  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Luigi and not that of SafariBookings.
Nice experience in Kenya
3/5

My friend and I had our safari organised by this tour agency from the 6th August till the 16th August: it was our first safari and, overall, we enjoyed it, even though some aspects can be improved. The communication with the agency was really quick and efficient during the all time and our accomodations were good (budget option), except for the first one in Masai Mara, where we spent two nights and both food and bathrooms (scarcely essential and with unstable hot water) were not the best.
Our driver, Newton, was a nice guy and he used to provide adequate explationations during the game drives, but he was not always on time, so the timing in general should be optimized, also considering few but proper stops and the time for meals, and we didn't always feel safe while he was driving, because he was constantly on the phone. A very negative aspect about the organisation is that the driver didn't have his accomodations booked for the night, so it happened twice that we had to leave earlier from the game drive in order to let him find where to sleep (and of course we agreed to leave because we didn't want him to sleep in the car, but it would have been more appropriate to book it in advance, maybe through the agency, so that we could enjoy the whole day at the park). In addition, during our first game drive in Masai Mara the car broke down twice (at first there was a problem with a bolt of the tyre, which probably wouldn't have happened if there had been a proper check-up before the start of the safari and this inconvenience made us waste more than 1 hour to solve it, while the second time was just a damage in the tyre, which of course can happen and was quickly changed).
Our programme also included a visit to Lake Nakuru and Lake Naivasha: they are not bad, but I think two days are too many and it's better to skip at least one of them and to have more time for a game drive in a park (Amboseli for example, where we spent just half a day at the end) and when we realised this during the trip, they told us it was too late to change our schedule. I would have liked to spend more time in Masai Mara too, because, even though we were supposed to spend two days of game drive there according to the programme, we actually had one day, since we arrived in the afternoon on the first day and there was only the possibility to visit the Masai village, which we preferred not to do.
So, on balance, I would suggest to see less spots, but to spend more time in the main parks, maybe also providing more packed lunches to be taken in the morning when it's time to change accomodation in order to avoid waisting time in reaching the new place, doing the check-in and having lunch, but going straight to the new park for the game drive and then doing the check-in directly in the evening.
At the end, we went to Diani Beach, where we spent a very nice and relaxing time at our resort. Anyway, apart from the previous points, we had a good time.

Sophie   –  
Singapore SG
Visited: July 2024 Reviewed: Jul 22, 2024

Email Sophie  |  20-35 years of age  |  Experience level: first safari

Well organized Safari trip cross Kenya and Tanzania seamlessly.
5/5

My boyfriend and I had an excellent journey with Kameraz of Afrika. I recommend this agency for your Safari trip for the following reasons.
1. Reasonable price with firmed accommodations.
I compared more than 10 safari agencies, Kameraz of Afrika is the best in terms of price and smooth of communication.
2. Firmed hotel/lodges.
I heard some cases that agency promised certain accommodations but when tourists arrived, they changed to worse hotels. And incidence never happened with Kameraz of Afrika.
3. Experienced drivers/guides.
Both guides for Kenya and Tanzania have more than 15 years' experience. Trip with them seems that we have a biologist around. We even saw leopards, cheetahs, serval cats which not so many people can see.

happy   –  
Malaysia MY
Visited: June 2024 Reviewed: Jun 30, 2024

Email happy  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of happy and not that of SafariBookings.
Professionalism of the Tour Guide
3/5

Overall experience from the tour agency, the reply on pre-sales is in advance. They patiently designed the all needs and wants of the customers. But the experience during the safari with our tour guide+ driver, I think the professionalism will need to improve, they are always late, I can understand the traffic issue in the cities, but as a driver you will need to know the prediction and arrive earlier to keep the customer satisfy. Due to our late reservation, we did not manage to book a nearer safari hotel in masai mara, thus we not able to got the chance to go on the center of mara triangle, suggest the tour agency if so, please arrange the tour to enter to deep middle of the safari earlier, but not keep taking round at the outside area.

Mike   –  
United States US
Visited: May 2024 Reviewed: May 9, 2024

Email Mike  |  20-35 years of age  |  Experience level: first safari

Booked us an excellent safari but communication during the trip itself could be improved
4/5

Booked an andbeyond safari with kameraz of afrika and had an amazing time overall. They charged a fair price, and communication in the planning stage was great.
My only complaint is that approaching the trip and during the trip the communication was much worse.
For example, they booked us a driver but didnt give us any details on the day of like a name, vehicle, eta, etc. We also had a change in our airline company last minute that neither us or the driver was aware of until we got to the airport and had to drive to another terminal. Finally, there was severe flooding that might have impacted our safari if it was a few days earlier but we didnt get any clear or detailed updates from them, and I had to reach out to our camp directly to get details.
Overall they did a fair job and i wouldnt let those minor communication issues deter someone from booking with them for a good itinerary at a good price!

Maoting   –  
China CN
Visited: January 2024 Reviewed: Jan 25, 2024

Email Maoting  |  20-35 years of age  |  Experience level: first safari

Generally good.
4/5

My positive feedback is for our guide Dennis, although there are some minor flaws,  it does not affect him is a guide worthy of recommendation. Thanks to Dennis's professionalism and hard work, we were lucky enough to see the Big Five and Five Ugly on the trip,and he ALWAYS gave us the best position to take photos!We were so happy and appreciate!!There were also some unsatisfactory points in the trip. In Masai Mara, we stayed in Serena Safari Lodge, the roof of our room leaked severely due to heavy rain at night. The leaking place happened to be in the position of the bed, causing the sheets and quilts to be very wet, and the dripping noise kept me up all night.The next day, I reported that to the reception and received a response like "OK,I will change your room then". There is no sincerely formal apology at all! It's so frustrating,I informed Dennis and Candy about it,they both replied that they will communicate with Serena, but I have not received any further response from either them or Serena regarding this matter. I think a good safari operator is not just about making us to have fun,but more importantly, to protect our rights and interests, because accommodations are booked by operator. Unfortunately, Kameraz failed to do so for us.

Ken   –  
Japan JP
Visited: December 2023 Reviewed: Jan 6, 2024

Email Ken  |  35-50 years of age  |  Experience level: 2-5 safaris

Very responsive and flexible tour operator who can help customize your Safari trip
5/5

Kameraz of Afrika was extremely responsive on responding to my requests and questions when over WhatsApp when planning the trip, and this is the main reason I have chosen this operator to organize my trip.

We planned a 5 day trip across Masai Mara (Kenya) and Serengeti (Tanzania), which required customized transportation but the operator planned it perfectly and everything went smoothly. The drivers in each location always arrived on time and made sure we were safely transported to our next destination.

The tour guides in Kenya and Tanzania were both very nice people with high level of hospitality. It was unfortunate that there were less animals due to the low season, but they tried hard and we were eventually able to see pretty much all species the Safari had to offer. I would especially like to thank Elly who took very good care of our small kids during the trip.

I think pricing was competitive compared to other operators and the quality of the vehicles were satisfactory. They were very flexible on changing plans along the way.

In terms of improvement points,
1) it would have been helpful if they could prepare a detailed itinerary with flight #s and meet up times with each driver, which only partial information was provided and sometimes made us nervous
2) We were taken to Masai village although we had not asked for nor had been explained about, and got ripped off on entry fee, which was an unpleasant experience
3) The guide in Kenya could have done a better job spotting animals, as he made some bets which eventually didn't pay off and we spent a long time just waiting. He was also quiet and didn't explain much about the animals.

Overall, it was a very satisfactory trip and recommend Kameraz of Afrika for those considering a customized trip to the Safaris.


AJ   –  
United States US
Visited: November 2023 Reviewed: Dec 8, 2023

Email AJ  |  35-50 years of age  |  Experience level: first safari

Charming
4/5

We opted to go with Kameraz of Afrika was our African Wildlife safari tour. We had a great time exploring all the parks along with our guide. Our guide was Kioko and he was great company to see all the parks with. The entire trip was well planned and executed.

We had taken the luxury package for our honeymoon, however only our last accommodation for 2 nights at Masai Mara was luxury level. Other accommodations were average and the price paid for the luxury was not justified.

Overall, it was a great experience and we will remember our safari experience for life.

Neil, Julie and Joseph   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 15, 2023

Email Neil, Julie and Joseph  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfect and well organised safari,
5/5

We have just got back to England following a a 9 day safari, Carol was extremely helpful when tailoring the trip to our needs, we had numerous emails and WhatsApp conversations and everything went without a hitch. Our guide was Dennis who was the best we could have asked for. He knew so much about everything and was very skilled in moving the jeep to get the best views, despite the large amount of others all wanting the same. Once he realised I was interested in the birdlife too he never failed to point new birds out and tell me what they were. My wife had a migraine for 2 days and he was so careful driving on the bumpy tracks and taking non standard routes to get the smoothest roads for her. 9 days and we've made a good friend.

We chose Carol as she was the most reliable in responding to messages and excellent value for money, without a doubt every hotel/lodge we stayed in was better then we could have imagined.

Thanks Carol and Dennis

Victoria and Viktor   –  
Czech Republic CZ
Visited: February 2023 Reviewed: Jul 9, 2023

Email Victoria and Viktor  |  20-35 years of age  |  Experience level: first safari

Excellent service
5/5

This was our first safari but Kameraz did excellent job selling Africa to us. It was very smooth ride from start to finish. Our guide Peter was very knowledgeable about all the animals - large and small and also knows the parks very well. He knows where to stop on the longer rides. The company leader Carol was available to answer all our questions. I recommend safari with this company!

nisha   –  
Ireland IE
Visited: March 2023 Reviewed: Apr 5, 2023

Email nisha  |  20-35 years of age  |  Experience level: 2-5 safaris

They were the best!
5/5

They organised one of the best safaris. We travelled with a toddler and had the best experience overall.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 114
  • 4 star 9
  • 3 star 5
  • 2 star 1
  • 1 star 0
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