Reviews

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Alejandra Ramirez   –  
Mexico MX
Visited: November 2024 Reviewed: Jan 19, 2025

Email Alejandra Ramirez  |  35-50 years of age  |  Experience level: first safari

Extraordinary
5/5

The service and quality are excellent, there is not a single issue that needs to be improved regarding cost-benefit. Personally we were lucky that our guide was Jhon, an excellent person and unbeatable at his job, I highly recommend him.

I traveled with my 2 sisters and I would have only preferred that there was more communication with Crimson, for these reasons: 1) I was about to pay for the trip and I didn't know that I had to process the visa to Kenya. 2) I hired internet before traveling and Crimson very kindly provided you with excellent quality internet throughout the entire trip, they were also able to let us know so that we could avoid that expense. 3) They provide incredible places to eat, very nice restaurants, however, we came back from a road trip tired and not so clean, which somewhat prevents us from enjoying the high quality places that (Crimson) chooses. 4) They should ask tourists to invite their guide to meals in restaurants, we would have liked Jhon (our guide) to accompany us.

In short, Crimson's service is AMAZING, but I think they should provide the complete itinerary so they are prepared, thus avoiding unnecessary expenses because they are already included, and allowing you to be more comfortable in choosing places (like restaurants).

(automatic translation from Spanish)

Vera Tretyakova   –  
Russia RU
Visited: January 2025 Reviewed: Jan 21, 2025

Email Vera Tretyakova  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing
5/5

The first thing that I liked a lot - how the initial presentation was made. It consisted of all the information regarding the tour and pictures of the lodges.
The team was very responsive before the trip, answered promptly all our questions and accommodated all our requests.
The trip itself was amazing, I would like to thank again our driver Reuben. He was the best driver we have ever met. And when you spend a lot of time in a car, the quality of the driver matters.
If you are thinking about trip to Kenya, I would highly recommend you Crimson Brook Safaris. I bet you won't regret.

Amy & James Beattie   –  
United Kingdom UK
Visited: January 2025 Reviewed: Jan 27, 2025

Email Amy & James Beattie  |  20-35 years of age  |  Experience level: first safari

THE BEST! Exceeded all of our expectations!
5/5

From the moment I requested a quote from Crimson Brooke for our honeymoon safari in the Maasai Mara, they responded so quickly and with so much detail.
A safari has been our dream and we knew we wanted top quality service for something as special as our honeymoon.

The quote was laid out so clearly with details of accommodation for each night, transfer details, pictures and pricing.

Every email I sent was responded to answering any of my questions so promptly by Mary, the customer service was some of the best I’ve ever experienced!

Betty and Amos made sure our dream honeymoon safari was everything we hoped for and more! These two are quite incredible and came to meet us at our hotel with some special little gifts before we headed away on our safari. (This was such a thoughtful touch that we loved, such beautiful keepsakes)
They also met with us when we arrived back into Nairobi for lunch, which was so lovely. Their care for their clients is second to none and I cannot recommend them enough.

We were also so grateful to get THE BEST driver/guide for our safari Tiam. Tiam was amazing and with long drives to and from Maasai Mara and back to Nairobi as-well as our game drives, we spent a lot of time with him and it was an absolute pleasure! He was so knowledgable with everything and he made sure that we got to see as much of the Maasai Mara as possible while we were there. He really made our safari something we will never ever forget!

The accommodation throughout our trip was also absolutely amazing. We stayed at &Beyond Kichwa Tembo for our safari and this place is out of this world. Luxury in the middle of the Maasai Mara. Highly recommend!!

Value for money of our trip with Crimson Brooke was by far the best we had been quoted for and after experiencing it, it was incredible value for money.

My husband and I have come home from our African adventure, already wanting to return. We had the best honeymoon thanks to Crimson Brooke and my husband and I will definitely be returning for another African adventure someday… we will definitely be using Crimson Brooke when we do!

Thank you Betty, Amos, Mary and the Crimson Brooke team!

Ema Choi   –  
Hong Kong HK
Visited: January 2025 Reviewed: Feb 1, 2025

Email Ema Choi  |  35-50 years of age  |  Experience level: first safari

An Unforgettable Safari Experience with Crimson Brooke Safaris
5/5

Crimson Brooke Safaris made a very good first impression, as they were the most responsive compared to other safari operators. They provided us with a detailed and clear plan, which they amended according to our requests. They fulfilled all our needs and tailored a trip just for us. The pick-up was timely and smooth.

The safari and &Beyond Bateleur Camp were amazing and fantastic. Our guide, Proteus, was experienced and knowledgeable. He allowed us to see the Big Five and even the rare cheetah up close, making the experience truly unforgettable. The service and the entire team at Bateleur Camp were exceptional.

On our last day, we enjoyed a wonderful lunch with Betty. She and the driver showed us around Nairobi and shared more about the city’s culture and history. I highly recommend Crimson Brooke Safaris.

If you plan to transfer by air, please remember to bring your own small bag for onboard use.

Andrea Montoya   –  
Mexico MX
Visited: May 2025 Reviewed: May 31, 2025

Email Andrea Montoya  |  20-35 years of age  |  Experience level: first safari

An exceptionally professional, attentive operator that go beyond expectations
5/5

I started looking for a travel agency in Kenya to plan our honeymoon, and we found the best option. From the moment I reached out, Amos and Betty were incredibly attentive and professional. They sent us options based on our budget and always helped with recommendations, answered questions about visas, and more — all very promptly. We always had someone picking us up at the airports, and we had our own guide, John, who was the most attentive, helpful, and friendly person. Our safari wouldn’t have been the same without him. He shared facts about the different animals, birds, etc., talked to us about the parks and the local people, and answered all of our questions.

The lodges they booked for us were very comfortable, always clean, and the food was quite good. As a suggestion, ask about the travel times between parks and the option to fly between them so you can compare and choose what best suits your experience.

They also took us to some amazing restaurants in Nairobi, and we had the opportunity to get to know each other better — that was truly valuable and something we deeply appreciated.

I highly recommend hiring them to have one of the best experiences of your life. I also believe they are very good at adapting to your budget, which is extremely helpful when you’re a foreigner and not very familiar with the local country.

Average User Rating
5.0/5
Rating Breakdown
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