Mafie adventures company
Mafie Adventures
- Office In:
- Size:
- 1-5 employees (Founded in 2019)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $150 to $450 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Be careful of this company!
I would urge HIGH LEVEL of CAUTION interacting with the main point of contact, Erastus.
He was incredibly evasive when trying to get information regarding the tour from him, and did not provide any details of the itinerary at any point.
We had agreed to pay the remainder of the deposit at the start of our safari. However, within minutes of us arriving at our hotel the day before the safari, he sent someone to demand we pay the remainder of the deposit... very suspicious on how he would know where we were staying! As this information wasn't provided to him yet.
I had organised drop off at the airport with him for 40USD. On the last day, no one, whether that be Erastus or the driver told us how we would get to the airport. At one point, Erastus said we will get picked up by the clock tower in Arusha.... no one (including the driver) knew where the clock tower was. Eventually, a fellow traveler told us that we were getting dropped off at his hotel.
At this point, Erastus appears out of nowhere and says he will accompany us to the airport with the driver. Throughout this whole time, he was trying to intimidate us and eventually forced us to pay him 50USD for the trip.
I would highly recommend you consider another operator than mafie adventures.
Reply from Mafie Adventures
Posted on Jun 16, 2024Dear Sean
Thank you for your review about my company
Apologize! i think you remember about what we agree about rest of payment that you will pay on arrival but not on pick up first remember that pick up was 5am where is much early to meet you even if you need lady from my office to meet you this was real unsafety for women and we cant give you a service without full payment because all park fees must pay before inter to the parks so we cant borrow tour to client and pay later because of Fees Accommodation food and transport during safari you should pay everything before safari and not after safari so it was not demand you do you think is fare to provide service without payment?
* Kindly before arrive in where you staying we have already communicate and give me the name of lodge you staying.
When you arrive to Kilimanjaro airport you can see sign about transport from kia to Arusha is 50$ but not more or less so if you paid 50$ was fare for transport we didn't charge you more than these amount so stop complain about.
Email George | 20-35 years of age | Experience level: first safari
Stay away from this operator
If you're after unprofessional behavior, being unreliable and severe lack of communication, then mafie adventures is the operator to go with.
If this is your first time going on safari or are a solo traveler, then be careful of this company. The main point of contact is a very sketchy guy.
Reply from Mafie Adventures
Posted on Jun 24, 2024Hello George
Thank you for fake review because in my list of client we don't have client with this name also in our company in may everything was closed because of LOW SEASON nothing was continue more than to receive new booking may be you can attach all confirmation of tour and we can agree what you said here please stop to write us fake review.
US
Email George | 20-35 years of age | Experience level: first safari
Nice safari, but the overall interaction with the company was terrible.
The safari was a great experience, however, the experience outside of that was horrendous. The tour operator that we dealt with was very inconsistent and unreliable, not keeping agreements that were made prior to travelling to Arusha. Following from that, there were certain shady behaviours that were displayed throughout the experience, such as never confirming transfers post-safari, demanding cash the night prior to the safari (rather than at the beginning of the safari - as agreed upon), intimidating us on the way to the airport, asking for a sum of cash for the transfer to the airport, even though it was agreed that this sum was apart of the lump value we paid prior to the safari. All these actions left a blight on what was a great safari, so if you can go with a better operator I would highly recommend that for a bit of peace of mind that it may go a bit smoother.
Not a trustworthy provider, better pick one of the many others.
I booked a one-day trip to Ngorongoro Crater with Erastus and we agreed that we would meet the day before to make the payment. We met and Erastus told me that he might not be able to arrange the trip for me because other guests had changed their plans. However, he personally, sitting in front of me, promised to make it work and told me not to worry about it.
The same day, at 8 pm, he informed me that I could not do the safari the next day (NB: I had only come to Arusha for one day to do exactly this safari). Despite me calling a bunch of other operators, it was too late to find an alternative for the next day. I ended up not being able to do the safari that I had come for.
Don't trust Erastus. My whole trip to Arusha was useless because he promised things he couldn't keep.
Reply from Mafie Adventures
Posted on Mar 7, 2023Hello Florian
Greetings
I hope this review finds you well the purpose of writing this is that other
clients who you were going to join doing two days safari that is Tarangire
and Ngorongoro crater so they advised themselves without involving me then
they told me on the day of the trip to start with Tarangire national
park on that day of Ngorongoro crater therefore you could not do the trip
because the day he wanted to do trip in Ngorongoro is differ with others
colleagues the day makes the trip overlapped one day and this was out of our ability because its joining group and you wanted day trip its not our fault as you have written review so for our side we always prefer to say sorry for all.
Thanks
Best Regards
Mafie Adventures.
DE
Email Iulian Badea | 35-50 years of age | Experience level: first safari
Professional services
We booked our 5-day safari adventure with Mafie Adventures few months in advance. We started in Tarangire, then Lake Manyara, 2 days in Serengeti and we ended up in Ngorongoro national park. Since we arrived in Arusha airport until they dropped us off back at the airport we felt treated very respectfully by professionals who know what they do. Our guide, Samwel, made sure we do not miss anything during our adventure and we hit the Big 5 making tons of memories for a life time. We remain with such nice photos than even National Geographic would envy us. Big Thank you! as well to the ladies in the back office who arranged everything so we don’t miss anything. The accomodations during our trip were great, we found a state-of-art vegetable garden at “Heart & Soul” Lodge (close to Manyara Lake) from where they were preparing the meals for their guests. When we will come back, definitely we will call again Mafie Adventures for more fun. Keep doing what you do! We felt fantastic!
DE
Email Mayra | 35-50 years of age | Experience level: first safari
Amazing
The tour was great, such an amazing experience. Very well organized, good acommodations; best was the Heart and Soul Lodge near Lake Manyara. The food was very tasty, everyday. The picnic lunch provided was always very complete and tasty as well. Our guide, Samwel, was super knowledgeable, very kind and very well organized. He found all the animals and the best picture spots, he was very well connected with the other guides as well, which helped us find animals easier and faster. Overall, very good experience, super nice and fun guide. Thanks Samwel and Mafie adventures for an incredible safari experience!
Amazing experience!!
We did a 6 day Kilimanjaro trek with Mafie Adventures and it was incredible! Our guides were Oliver and Msafiri and we had 9 porters and 1chef. They really did make it feel like we were part of one big family and they really looked after us during the whole trip. The crew are all so friendly and respectful and will literally do anything to help you!
The food was beyond our expectations and we loved the little touches like a tablecloth and candle!
Summit day was difficult due to the altitude but Oliver and Msafiri encouraged us and motivated us the whole way..and we reached the summit!
We booked via WhatsApp and the communication was great from booking answering any queries we had promptly. Highly recommend Mafie Adventures!
Absolutely overwhelming experience, even better than expected!
My colleague and I did a 11-day trip with Mafie Adventures, first the 7-day Lemosho route to climb Mt. Kilimanjaro, following a 4-day Safari to Tarangire NP, Serengeti NP and Ngorongoro Crater.
Since the first briefing with Erastus and Michael the evening before the start we felt really pleased with the communication and the preparation for the tour. It was all taken care for, the guides Michael and Msafiri were super proficient and welcoming.
The climb itself was a once in a lifetime experience, the sunrise on top of Mt. Kilimanjaro was really worth the effort. The rest of the team was great as well, the food was absolutely perfect.
The Safari has been an astonishing experience as well, Jeremiah did a great job guiding us through the national parks and the Ngorongoro Crater. In only 4 days we were able to see all of the big five animals and beyond.
Overall it was a 5-star-experience, our wishes were more than fulfilled! We can definitely recommend going on adventures with Mafie!
US
Email Andrew | 35-50 years of age | Experience level: 2-5 safaris
Very professional, attentive to our needs, and friendly
We had a great experience with Mafie Adventures. We booked the whole trip over WhatsApp (by choice) and it was a seamless experience. The staff listened to our needs, helped us meet our budget, chose great accommodations, and had good vehicles and guides once we were there. The staff met us in person at our hotel when we first arrived in Arusha and made sure our tour experience was perfect. Once on safari, we had an amazing experience, saw all the animals we hoped to see, and got the trip of a lifetime.
Email Shaan | under20 years of age | Experience level: first safari
Friendly demeanour and top quality service.
Choosing Mafie Adventures as our tour operator was the best decision made on this trip. From the very beginning the tour guides Olivea and Mustafiri were very clear and personable. A crew of 17 including guides, chefs and porters came with us up the mountain, carrying our heavy bags, outlining the daily route and cooking good quality, satiating food for us. Most importantly, the two head guides and two porters helped us on summit day - the most difficult part of the climb - by supporting us, carrying our bags, and providing motivation. An amazing tour operator delivering amazing service at an amazing price level.