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Eva   –  
China CN
Visited: October 2026 Reviewed: Oct 11, 2026

Email Eva  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Eva and not that of SafariBookings.
Think twice...
3/5

The trip overall was good. The design of the safari itinerary could be adjusted based on our preference. Our guide in Kenya, Daniel, and the guide in Tanzania, Japhet Bundala, both are very nice people, responsible, professional, responsive and very friendly. We almost got all we expected for the animals and migration. The quote is fair and you could choose the level of accommodations.

However, there were a lot of confusing situations that I have to mention. 10 days before the trip, when I wanted to confirm our accommodations, the adviser was not replying very in time, which was a red flag for me. And later when we had arrived at Nairobi, we didn't even know the contact number of our pick up. The night before our safari started, the adviser again disappeared, so I had to contact their manager to find a guide for us in Kenya. That was 8pm, and we were told we would start our safari 7:30am the next morning.

When we arrived at Arusha, their manager met us in person and made a good brief. And the safari guided by Japhet was good. He has nice teamwork with other guides and we saw big five and river crossing. But when we transferred to Zanzibar, again we weren't told the contact number of pick up, standing confused at the airport.

There were many other details that I didn't mention, e.g. they checked our passports and flight information many times as they never saved our information, many arrangement seemed very temporary. At the end our trip finished completely, but that's the result of many back and forth communications at WeChat, email and Whatsapp. I really tried hard to find different people through different methods to get their attention.

My suggestion is, if you are very good at communication and have the preparation to handle all the random, you can still choose them for the fair quote.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 205
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0
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