Reviews

Sort By: Date Most Helpful Rating 11-20 of 31 Reviews
Rosemary   –  
Kenya KE
Visited: April 2015 Reviewed: Oct 1, 2024

Email Rosemary  |  35-50 years of age  |  Experience level: first safari

Excellent customer service and very professional
5/5

The tour guide was very punctual, polite, friendly as well as professional. He took us to great sites and my boyfriend(then) and I had a wonderful time. Keep it up!

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on Nov 29, 2024

Greetings,

Thank you so much for the raving review about your experience with us.

Am truly delighted to know that our team members went above and beyond to ensure your safari was great.

Thank you so much for the continued support and we welcome you back soon so we can extend our African Safari to you in the very near future.

Kind regards,
Guest Relations Manager.

Branice   –  
Kenya KE
Visited: October 2024 Reviewed: Oct 2, 2024

Email Branice  |  20-35 years of age  |  Experience level: first safari

An impeccable planner!
5/5

I had an amazing experience on this tour! The communication from the company was clear and prompt, making the booking process smooth. The services provided were excellent, and our tour guide was an outstanding timekeeper, ensuring we stayed on schedule while still enjoying every moment. Overall, this tour exceeded my expectations, and I highly recommend it to other travelers looking for a memorable adventure!

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on Nov 29, 2024

Greetings,

Thank you so much for the raving review about your experience with us.

Am truly delighted to know that our team members went above and beyond to ensure your safari was great.

Thank you so much for the continued support and we welcome you back soon so we can extend our African Safari to you in the very near future.

Kind regards,
Guest Relations Manager.

Espen Paaby   –  
Norway NO
Visited: November 2024 Reviewed: Nov 25, 2024

Email Espen Paaby  |  35-50 years of age  |  Experience level: over 5 safaris

Great 2-day Amboseli trip with Rocktrek
5/5

We were 5 people who booked a 2-day safari trip to Amboseli with Rocktrek and were very satisfied with our value for money. Silas responded swiftly to our request and proved very forthcoming to adjust the schedule according to our wishes and provided sound advice to the questions we had.
We got our own vehicle and excellent lodging at Serena Amboseli. Our driver Linus was always on time, gave good advice and was adaptable. The game viewing was excellent with plenty of elephants, antilopes, zebras, buffalos, hippos, flamingos and pelicans to mention some. For the felines we spotted a pair of cheetahs and the highlight of the trip, a pride of 12 lions including 2 males hunting and taking down a warthog. Overall a great trip where everything went smoothly and according to plan.
Can highly recommend Rocktrek as an excellent choice.

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on Nov 29, 2024

Greetings from Rocktrek Safaris Ltd Espen,
Thank you for giving us an opportunity to serve you and for sharing your feedback. It is our endeavor to continually engage with our valued guests, meet and exceed their expectations by tailor making memorable experiences for them. We are delighted to read your high rating of our tours experience. Our entire team is highly inspired by your compliments. We look forward to hosting you again and thank you so very much for your recommendation.
Yours Sincerely,
Alvin Agusioma
Operation Manager

Emmet O'Shaughnessy   –  
Ireland IE
Visited: October 2024 Reviewed: Nov 25, 2024

Email Emmet O'Shaughnessy  |  20-35 years of age  |  Experience level: over 5 safaris

Great service with good communication and itinerary
5/5

Great service with good vehicle and reasonable prices.

Single day trip to Amboseli National Park involves a long drive from Nairobi on some smaller roads with lots and lots of trucks meaning traffic.

The drive is far for a one day trip but stops are well timed and bathrooms and snacks are available for purchase.

The safari 4x4 Van is perfect. Happy I with with cheaper Van option instead of Land Cruiser Jeep. Plenty of space and comfortable seats made the drive easier. And open roof top made for fantastic 360 viewing options during Amboseli.

I would suggest to do a 2 day trip instead of 1 day return to break up the driving. Tour guide was nice and friendly. Amboseli had great animal viewing and a diverse landscape plus views of Kiliminjaro mountain.

Plenty of free coldwater bottles provided.

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on Nov 29, 2024

Greetings from Rocktrek Safaris Ltd Emmet, Thank you for giving us an opportunity to serve you and for sharing your feedback. It is our endeavor to continually engage with our valued guests, meet and exceed their expectations by tailor making memorable experiences for them. We are delighted to read your high rating of our tours experience. Our entire team is highly inspired by your compliments. We look forward to hosting you again and thank you so very much for your recommendation. Yours Sincerely, Alvin Agusioma

Irene   –  
Netherlands NL
Visited: December 2024 Reviewed: Dec 16, 2024

Email Irene  |  35-50 years of age  |  Experience level: 2-5 safaris

“Unforgettable Safari Experience with an Amazing Guide!”
5/5

I recently booked a safari through rocktreck, and the experience was nothing short of incredible! Communication was great before arriving and our guide, Linus, went above and beyond to make our trip unforgettable. We visited Ol Pejeta Conservancy, which is an amazing park filled with breathtaking wildlife. We saw so many rhinos, and Linus worked tirelessly to ensure we spotted a lion, which was a truly magical moment.

Our accommodation at Sweetwaters Camp was seamlessly arranged, and the service was outstanding throughout our stay. We were so impressed with the entire experience that we booked an additional day safari to Nairobi National Park, the elephant orphanage, and the giraffe center.

Linus was an exceptional guide—his knowledge, enthusiasm, and dedication to making our trip special were unmatched. Nothing was ever too much trouble for him, and he always made sure we had the best views and experiences.

Thank you, Silas of Rocktreck, for an unforgettable adventure! I would highly recommend this to anyone looking for a well-organized and truly personalized safari experience.

Let me know if you’d like any adjustments!

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on Dec 16, 2024

Greetings from Rocktrek Safaris Limited Ms. Irene, Thank you for giving us an opportunity to serve you and for sharing your feedback. It is our endeavor to continually engage with our valued guests, meet and exceed their expectations by tailor making memorable experiences for them. We are delighted to read your high rating of our tours experience. Our entire team especially Linus is highly inspired by your compliments. We look forward to hosting you again and thank you so very much for your recommendation.
With kind regards,
Silas

Elias   –  
Kenya KE
Visited: March 2025 Reviewed: Mar 10, 2025

Email Elias

Excellent
5/5

I recently booked a 7 day safari to Amboseli, Naivasha and Masai Mara and I couldn't be happier with the experience! From the initial consultation to the final goodbye, the team was professional, knowledgeable, and the tour guide Paul was very friendly. The attention to details was impressive, and the recommendations for accommodations, transportation, and activities were spot on. The land cruiser we used was luxurious and very comfortable. The communication throughout the trip was seamless.We felt well taken care of and supported throughout our journey.I would highly recommend it to anyone looking for a stress-free and unforgettable safari experience in Kenya.

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on Mar 10, 2025

Thank you for sharing your experience! It sounds like you had an incredible adventure, exploring some of Kenya’s most breathtaking parks. Each destination on your itinerary offers something unique, from the Big Five in the Masai Mara, Lake Naivasha and Amboseli National Park! We’re glad to hear that everything was well-organized and that Paul helped make the experience even more special with his knowledge and expertise. Covering so many different landscapes does mean a lot of driving, but it’s all part of discovering Kenya’s incredible diversity. Hope to see you on another safari in the future!

Benson   –  
Germany DE
Visited: April 2025 Reviewed: May 3, 2025

Email Benson  |  20-35 years of age  |  Experience level: first safari

Awesome safari experience
5/5

Rocktrek Safaris Limited offers outstanding safaris. We extended 6-day adventure, The Maasai Mara delivered spectacular wildlife encounters, while Lake Nakuru offered stunning landscapes and a plethora of flamingos. Our guide was attentive and tailored each day's activities to our interests. The lodges were superb, with excellent food and service. This tour is perfect safari adventure.

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on May 4, 2025

Thank you for sharing your experience! It sounds like you had an incredible adventure, exploring some of Kenya’s most breathtaking parks. Each destination on your itinerary offers something unique, from the Big Five ! We’re glad to hear that everything was well-organized and that our tour guide Duncan helped make the experience even more special with his knowledge and expertise. Covering so many different landscapes does mean a lot of driving, but it’s all part of discovering Kenya’s incredible diversity. Hope to see you on another safari

Eran   –  
Hungary HU
Visited: May 2025 Reviewed: May 7, 2025

Email Eran  |  20-35 years of age  |  Experience level: first safari

Comprehensive safari experience
5/5

Incredible Diversity in Just 3 Days in Kenya! We visit National Amboseli park, and see the huge animal very close. every moment was exciting. Our guide's expertise and passion for wildlife made this trip truly special. The variety of wildlife and landscapes we experienced was incredible.

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on May 7, 2025

Thank you for sharing your experience! It sounds like you had an incredible adventure, exploring some of Kenya’s most breathtaking parks. Each destination on your itinerary offers something unique, from the Big Five ! We’re glad to hear that everything was well-organized and that our tour guide Duncan helped make the experience even more special with his knowledge and expertise. Covering so many different landscapes does mean a lot of driving, but it’s all part of discovering Kenya’s incredible diversity. Hope to see you on another safari

Harley   –  
Greece GR
Visited: April 2025 Reviewed: May 9, 2025

Email Harley  |  20-35 years of age  |  Experience level: first safari

Great trip and best views
5/5

Our trek up Mount Longonot was challenging but highly rewarding. Benson was an excellent guide, leading us through the steep climb to the crater’s edge. The views of the Rift Valley were breathtaking, and it was an unforgettable experience for our family. A great trip for those who enjoy combining hiking with safari!

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on May 10, 2025

Thank you for sharing your experience! It sounds like you had an incredible trek, exploring Kenya’s most breathtaking the Rift Valley . Each destination on your itinerary offers something unique, from the trek ! We’re glad to hear that everything was well-organized and that our tour guide trek guide helped make the experience even more special with his knowledge and expertise. Covering so many different landscapes does mean a lot of driving, but it’s all part of discovering Kenya’s incredible diversity. Hope to see you on another adventure trek/safari.

Ashlyn   –  
Taiwan TW
Visited: May 2025 Reviewed: May 18, 2025

Email Ashlyn  |  20-35 years of age  |  Experience level: first safari

Great game drive in Maasai Mara
5/5

This is my first time visiting Kenya. I was on a business trip and only took another two days off for a break, so at first I didn’t think I could do a safari. Then I found safaribookings, requesting 3 quotes. All of the travel agents were very nice and replied swiftly, but Silas was the only one giving me a phone call, so I chose Rocktrek. And it turned out to be pretty nice. My driver and guide, Linus, managed to let me see the 4 of big five, 3 of ugly five and surely a bunch of different antelopes, giraffes, hippos, cheetahs etc. in Maasai Mara. Though May is not yet a season to spot Great Migration, it is neither a bad time to take a safari trip here. I enjoyed a great game drive.

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on May 21, 2025

Thank you for your feedback! We're so glad you had a smooth and well-organized safari experience. It's fantastic to know that the tour guide Linus took great care of you and made your journey enjoyable with his kindness and expertise. We're pleased to hear that everything, from the game drives to the entire trip ran smoothly, met your expectations. Thank you for recommending us, and we would love to welcome you back anytime!

Average User Rating
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