Reviews
ES
Email Simona | 35-50 years of age | Experience level: first safari
I would not recommend this agency
⭐☆☆☆☆
I am very disappointed with how this safari was handled, mainly because of the lack of transparency about the price. I clearly asked for the middle option and its price, yet I was placed in the budget option without this being properly communicated. Even worse, I later found out that another traveler who had exactly the same safari, same campings and same hotels, paid only 550 USD including park fees — significantly less than I did. That feels unfair and unprofessional. For info, I paid 970 USD.
In Maasai, I was put in a tent with someone else. When we complained, the solution offered was to move me to another budget camping alone, which was not an adequate solution. We were also not given enough bottles of water for all the days. Additionally, when asking questions during the trip, some of the answers we received were simply not accurate. We are tourists, but we are not stupid.
The safari itself — the animals and the parks — was beautiful. However, the overall organization and honesty from the agency really affected the experience.
On top of that, I personally found Kenya to feel very touristy, and not in an authentic way. Too often it felt commercial and focused on extracting as much money as possible from visitors.
Because of these issues, I cannot recommend this agency.