Reviews

Sort By: Date Most Helpful Rating 11-17 of 17 Reviews
Astrid   –  
United States US
Visited: February 2024 Reviewed: Feb 25, 2024

Email Astrid  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing Experience
5/5

I traveled by myself and I got the best rate and quality service from the staff, they promptly resolved any question I had prior to my adventure. Justin was my guide, he arrived to my hotel few minutea before the pick up time, and since the moment I started my journey he was amazing, he is very knowledgeable, kind and respectful. I had the best experience and would love to come back.

Symone M   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 19, 2024

Email Symone M  |  35-50 years of age  |  Experience level: first safari

Made our time really special! Would highly recommend
5/5

We thoroughly enjoyed the tour to Lake Kivu and the Muzanze district. Jonathon our guide was both knowledgeable and friendly. The trip was organised seamlessly and i especially liked that the car came equipped with wifi. The highlight of the day was definitely our trip to the Muzanze District where we got to spend some time with the gorilla gaurdians. My boyfriend and I recently got engaged and they preformed a whole wedding ceremony for us which was super sweet!
Jonathon also took us to a really nice local spot by the lake to eat which was delicious! The day was jam packed with things to see and really gave us a new appreciation for Rwanda and its people. If you are on the fence about booking this please take it from me and just book it! You won't regret it

Esraa   –  
United Arab Emirates AE
Visited: June 2023 Reviewed: Jun 26, 2023

Email Esraa  |  20-35 years of age  |  Experience level: first safari

Exceptional ,outstanding ,perfect ,dedicated one! Justin was one of the best tour guide I have ever
5/5

We had 2 tours with Justin Kigali sightseeing tour and Akagera national patk and it was one of the unforgettable tours

Michelle   –  
United States US
Visited: April 2023 Reviewed: Jun 17, 2023

Email Michelle  |  50-65 years of age  |  Experience level: 2-5 safaris

Great gorilla trekking trip with Silverbird
5/5

Last July, I had booked a 2-day tour to Akagera with Silverbird Tours Agency, and it was one of the best experiences of my life. So when I was back in Kigali I went straight to Silverbird to book a 1-day gorilla trekking trip in Volcanoes National Park. I contacted Peter and he arranged all the details--including the ride up, purchasing the trekking permit, helping me get a COVID test, and lunch after the trek. Damascene was the Silverbird employee who drove me up to Silverbird and made sure everything ran smoothly - I didn't have to worry about a thing. I truly enjoyed his company and learning more about Rwanda from him.

The Silverbird staff are professional yet personable and I trust them 100%. If I travel again to Rwanda for work, there's no doubt in my mind that I would go straight to SIlverbird to arrange any side trips - hopefully next time to Nyungwe!

Thank you, Peter and Damascene, and all the staff at Silverbird! You make Rwanda feel like a home away from home.

Best,
Michelle

Suzanne   –  
Netherlands NL
Visited: June 2023 Reviewed: Jun 15, 2023

Email Suzanne  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional and friendly!
5/5

We have such a good experience with Silverbird Tours. They offer a good (honest) price, are professional and reliable and are easy to get in touch with. We had Damascene as our tour guide to Akagera and had a great experience. So friendly and really on the lookout for animals. Murakoze!

Emer   –  
Rwanda RW
Visited: May 2023 Reviewed: May 30, 2023

Email Emer  |  20-35 years of age  |  Experience level: over 5 safaris

Very professional
5/5

Very professional. Easy to communicate with. Very reliable. Guide/driver was knowledgeable and friendly.

Mel   –  
United States US
Visited: April 2023 Reviewed: May 25, 2023

Email Mel  |  50-65 years of age  |  Experience level: first safari

Great Customer Service!
5/5

One-day safari to Akagera National Park.
2 tour guides for 2 guests -- excellent guest/guide ratio!
Saw rhinos, hippos, elephants, giraffes, zebras galore, many herd animals, etc.!
Guides were knowledgeable and great company, and
went the extra mile to make sure we were able to see everything there was to see at Akagera!
Vehicle was in good condition, roomy and comfortable.
Can't say enough good things about this experience!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 15
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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