Qualified Tours Tanzania
- Located In:
- Size:
- 10-20 employees (Founded in 2021)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $700 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Teresia | 50-65 years of age | Experience level: first safari
The most shameless operator
We engaged with Qualified Tours Tanzania Limited in May 2024 and paid 20% ($4,800) of deposit to them in June 2024. At about Dec 2024, we note the adverse comment of this company. We tried to make sure all the accomodation booking was made and hence asked them to provide the evidence on 15th Dec 2024. We sent them emails and WhatsApp requesting for the proofs but was stalling by them. No matter their sales department promised to provide the proofs by 21 Dec 2024, I had never received it. I wrote them emails on 25th Dec 24, 4 Jan 25 urging them to provide but no response was received. I wrote to them on 13 Jan again. They replied on the same day, 13 Jan 25, and claim that they attached the proofs in the email. Indeed, there was no attachment. I wrote to them immediately requesting them to send the proofs again but no response was received. I kept waiting and writing to them on 19 Jan 2025 reminding them to provide the proofs but still get no response from them. On 27 Jan 25, we cannot wait any further and finally wrote to them expressing our disappointment with their attitude and request for full refund of the deposit. After that, they drag on saying they were preparing the documents but never provide it to me. I stood firm on my decision to cancel the booking and kept requesting them to refund the money to me. On 26 Feb 25, they finally agreed to refund all the deposit to me. Indeed, I provided to them the bank account information on 27 Jan 25 for them to transfer the money back to me. However the money did never transfer to my designated account. They denied they hadn't transferred the money but said the money was rebounced. I had requested them to provide the proofs and copy their bank transfer instruction to me so that I could check what was wrong. Nevertheless, nothing had been provided. on 11/5/25, they said the money was rebounced again but couldn't provide any proofs. They even proposed on 11/5/25 to pay me back in cash. It was totally ridiculous. How could I get the cash? I am not in Tanzania. I have no confidence to meet them in person even if I was in Tanzania. I rejected their proposal and insisted them to transfer the money to my designated account. Up to this moment, I have never received the money nor heard from them anymore since their last reply on 5/7/25 kept saying to pay me back in cash which had already been rejected. I have wrote to them on 21 Sept 25 as a final reminder. If I couldn't received my money on 28/9/25, I will file a formal complaint against them at all possible statutory authorities.
One more issue, I learn there is another safari trips agent in Tanzania operating the similar tricks as Qualified Tours Tanzania Limited to cheat the tourists. When the tourist paid them all the tourist fee, they didn't pay the accommodation and parks fee. They lied that due to network issues or other reason that was out of thier control, the money could not be transferred to the parks or hotels, and requested the tourist to pay on their behalf. Usually they would promised to pay back the tourist in order to sooth the tourist's emotion and intention to file the complaint locally.
Wish it will help the other tourist!
Email Victoria Leonard Kuloba | 35-50 years of age
Dishonest company: Qualified Tours & Travels – Tanzania”
In Dec 2024, we paid $4,000 USD to Qualified Tours & Travels – Tanzania, operated by Mr. Navulia.
After receiving the money, they vanished – no tours, no communication, no refund.
We filed a legal case against the company, Qualified tours and its director, Mr Navulia
✅ We won the case in court.
❌ Mr. Mdee escaped and has not followed the court's order.
Tanzania Police are currently searching for him.
So all visitors should be alert!
CN
Email JM | 20-35 years of age | Experience level: first safari
Disaster! We felt totally lied to and scammed! Give Us the Money Back!
From my experience Run! It's my opinion that this Company is dangerous and unreliable!
We lost around USD 6,000 because this Company did not pay for our fees of the Serengeti National Park and accommodations, and it still does not give us any refund until now. We will gradually share the evidence in our every reviews to reveal the fraud of this Company.
This Company has already given a Red Alert by Safarigo because it defrauded other travellers in the same way. It has defrauded at least 20 people from 4 groups, and each group lost USD 3,000 to 7,000 because of its fraud. All good reviews to this Company recently are fake reviews because its management team has been arrested by the police of Arusha for many days and its boss, Mdee, is hiding. What its boss is doing everyday now is lying to the victim clients, the police and the platforms, and writing fake good reviews to attract more innocent potential travellers to fall into its traps.
Actually we have reached an agreement with the Company that it will make equal repayments in 4-months installments, and we will receive USD 1,521 by the end of November, while we will stop writing bad reviews to it. However, this Company told the police yesterday that it will only give us USD 400 on DECEMBER 30, which broke its promise aaaaagain.
This terrible review is a reward for its breaking the words yesterday. I do hope this Company will really give us the money back. Once it gives us the refund, I will update here. If there is not any update...Wow, dear traveler, you will be the next.
SE
Email Marie and Joel | 35-50 years of age | Experience level: 2-5 safaris
Great safari-experience!
We had a very nice time at our two-day safari to Tarangire and Ngorongoro. We had to push our safari one day because of late arrival to Arusha, and there were no problem. They communicated with us without any problems. Our tourguide, Mdee, even came 15 minutes early on the morning of the safari. Very rare in Tanzania! 😉 Mdee was very helpful with everything during the two days. Even Helping us book the ticket back to Dar and guiding us How to buy tickets for Zanzibar.
The safari itself was amazing, we were very lucky and could see almost every animal. Tarangire and Ngorongoro are a very good combination. We even had a close encounter with three Young male lions when they came up to our car!
Email lili | 20-35 years of age | Experience level: 2-5 safaris
Fraud
I would recommend you don’t choose this company.
We paid the trip in advance but the company did not arrange our accommodation fee and national park permission fees. AND very bad communication from the owner who promised everything and never get it done. We had to waste a lot of time waiting the company to pay the bill so the hotels would let us leave to our next destination. We wasted 4 hours waiting at the gate of Serengeti and we missed a safari. Most of the time we have to pay by ourselves or it would take forever. The owner never solve the problem just take the money and be emotional….
We bumped into a few other groups who encountered the same situation with this company. Ridiculously, the owner was complaining about we give honest reviews online, and he used this as an excuse for late refund. He even did not pay our tour guide. The end of the story is our driver and our guide called the police for us.
Well, we haven’t received our refund yet, it’s been a long time. I am just so confused where did all these positive reviews came from? I still remember the staff who picked us up his name is good luck. If you decide to go a safari with good luck then your luck is gone, and your money will soon…
AE
Email Soha Ahmed | 35-50 years of age | Experience level: first safari
We had an easy trip thanks.
wonderful encounter. Customer support from the organisation has been excellent, and they have been really helpful. They looked out for us and always answered our questions. We had an easy trip thanks to the wonderful team of guides and their personnel. I heartily suggest it.
US
Email Mahiy Ans | 20-35 years of age | Experience level: first safari
Very Good Service.
An amazing five-day safari that included the Serengeti, Tarangire, and Ngorongoro. We were able to see every wild animal on our bucket list because to our wonderful and knowledgeable guide Juma, and the drives were really enjoyable and cozy. Ally planned the trip flawlessly, taking into account our budget, schedule, and preferred itinerary. I'd heartily suggest Qualified Tours Tanzinia Limited. Thank you.
Exccelent services
Everything organized proffesionally including hotels,park itself and our guide Ali was nice.
We reccomend Qualified Tours
CN
Email Hainan Jiang | 20-35 years of age | Experience level: first safari
Horriable experience! Do not select it as the whole company is cheating you all the way !
Do not book with Qualified Tours Tanzania; it was a terrible experience. My friends and I traveled to East Africa in May 2024 through this agency. They defrauded me of $2000, which has not been returned to date. The $2000 was divided into two parts: one part was for a night's hotel in Zanzibar that the agency failed to book, and they asked me to cover the cost with the promise of reimbursing me later; the other part was for the entrance fees and overnight charges at the Serengeti and the crater, where the agency claimed a system error prevented them from making the reservation and asked me to pay with my card, again promising reimbursement. Since returning home, I have been urging them to return the fees, but after five months, I have not received any payment.
Do not book with this company; you will become as miserable as me !!!!!
I promise what i said is 100% percent ture!!!!!!
Email Li | 35-50 years of age | Experience level: first safari
Amazing
We have just got back from an amazing safari trip organised by Qualified Tours. They had been great with communication before and throughout the trip, were never tired to answer any of my questions. They gave me the most reasonable quote without compromising the experience. Eric our guide was wonderful, he met all our requests, he’s so knowledgeable, and knows where to find the animals. We saw all the big 5s, and the great migration 3 times in one day in different spots.
I would definitely go with Qualified Tours again if I go back, and I would recommend them to anyone who is considering booking, they will not disappoint you!